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UNITED STATES SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  
FORM 10-K  
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
For the fiscal year ended December 31, 2021  
OR  
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
For the transition period from to  
Commission file number 1-4879  
Diebold Nixdorf, Incorporated  
(Exact name of registrant as specified in its charter)  
Ohio  
34-0183970  
(State or other jurisdiction of  
incorporation or organization)  
(I.R.S. Employer Identification No.)  
50 Executive Parkway, P.O. Box 2520  
Hudson  
Ohio  
44236-1605  
(Zip Code)  
(Address of principal executive offices)  
Registrants telephone number, including area code (330)490-4000  
Securities registered pursuant to Section 12(b) of the Act:  
Title of each class  
Common Shares $1.25 Par Value  
Trading Symbol  
DBD  
Name of each exchange on which registered  
New York Stock Exchange  
Securities registered pursuant to Section 12(g) of the Act:  
None  
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No ☐  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act. Yes No ☒  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such  
shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No ☐  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter)  
during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No ☐  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or emerging growth company. See the definitions  
of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.  
Large accelerated filer  
Accelerated filer  
Non-accelerated filer  
Smaller reporting company  
Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards  
provided pursuant to Section 13(a) of the Exchange Act. ☐  
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section  
404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes No ☒  
Approximate aggregate market value of the voting and non-voting common equity held by non-affiliates as of June 30, 2021, based upon the closing price on the New York Stock Exchange on  
June 30, 2021 was $1,005,989,784.  
Number of common shares outstanding as of March 9, 2022 was 78,927,434.  
DOCUMENTS INCORPORATED BY REFERENCE  
Listed hereunder are the documents, portions of which are incorporated by reference, and the parts of this Form 10-K into which such portions are incorporated:  
Diebold Nixdorf, Incorporated Proxy Statement for 2022 Annual Meeting of Shareholders to be held on or about May 6, 2022, portions of which are incorporated by reference into Part III of this  
Form 10-K.  
 
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TABLE OF CONTENTS  
PART I  
ITEM 1:  
BUSINESS  
3
9
ITEM 1A:  
ITEM 1B:  
ITEM 2:  
ITEM 3:  
ITEM 4:  
RISK FACTORS  
UNRESOLVED STAFF COMMENTS  
PROPERTIES  
20  
20  
20  
20  
LEGAL PROCEEDINGS  
MINE SAFETY DISCLOSURES  
PART II  
ITEM 5:  
ITEM 6:  
ITEM 7:  
ITEM 7A:  
ITEM 8:  
ITEM 9:  
ITEM 9A:  
ITEM 9B:  
ITEM 9C:  
MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES  
[RESERVED]  
21  
22  
23  
37  
38  
93  
93  
94  
94  
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS  
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE  
CONTROLS AND PROCEDURES  
OTHER INFORMATION  
DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS  
PART III  
ITEM 10:  
ITEM 11:  
ITEM 12:  
ITEM 13:  
ITEM 14:  
DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  
EXECUTIVE COMPENSATION  
95  
95  
96  
96  
96  
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS  
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE  
PRINCIPAL ACCOUNTANT FEES AND SERVICES  
PART IV  
ITEM 15:  
ITEM 16:  
EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  
FORM 10-K SUMMARY  
97  
100  
SIGNATURES  
101  
 
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PART I  
ITEM 1: BUSINESS  
(dollars in millions)  
GENERAL  
Diebold Nixdorf, Incorporated (collectively with its subsidiaries, the Company) is a world leader in enabling Connected Commerce™. The Company automates, digitizes and transforms the way  
people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, the Company's integrated solutions connect digital and physical channels  
conveniently, securely and efficiently for millions of consumers each day. The Company has a presence in more than 100 countries with approximately 22,000 employees worldwide.  
Strategy  
The Company seeks to continually enhance the consumer experience at bank and retail locations while simultaneously streamlining cost structures and business processes through the smart  
integration of hardware, software and services. The Company partners with other leading technology companies and regularly refines its research and development (R&D) spend to support a better  
transaction experience for consumers.  
DN Now Transformation Activities  
The multi-year transformation program called DN Now that focused on customers while improving operational excellence culminated in the fourth quarter of 2021. Commensurate with its strategy, key  
activities included:  
transitioning to a streamlined and customer-centric operating model;  
implementing a services modernization plan which focused on upgrading certain customer touchpoints, automating incident reporting and response, and standardizing service offerings and  
internal processes;  
streamlining the product range of automated teller machines (ATMs) and manufacturing footprint;  
improving working capital management through greater focus and efficiency of payables, receivables and inventory;  
reducing administrative expenses, including finance, information technology (IT) and real estate;  
increasing sales productivity through improved coverage and compensation arrangements;  
standardizing back-office processes to automate reporting and better manage risks; and  
optimizing the portfolio of businesses to improve overall profitability.  
CONNECTED COMMERCE SOLUTIONS™  
The Company offers a broad portfolio of solutions designed to automate, digitize and transform the way people bank and shop. As a result, the Company’s operating structure is focused on its two  
customer segments — Banking and Retail. Leveraging a broad portfolio of solutions, the Company offers customers the flexibility to purchase combinations of services, software and products that  
drive the most value to their business.  
Banking  
The Company provides integrated solutions for financial institutions of all sizes designed to help drive operational efficiencies, differentiate the consumer experience, grow revenue and manage risk.  
Banking operations are managed within two geographic regions. The Eurasia Banking region includes the economies of Western Europe, Eastern Europe, Asia, the Middle East and Africa. The  
Americas Banking region encompasses the United States (U.S.), Canada, Mexico and Latin America.  
Banking Services  
Services represents the largest operational component of the Company and includes product-related services, implementation services and managed services. Product-related services incidents are  
managed through remote service capabilities or an on-site visit. The portfolio includes contracted maintenance, preventive maintenance, “on-demand” maintenance and total implementation services.  
Implementation services help our customers effectively respond to changing customer demands and includes scalable solutions based on globally standardized processes and tools, a single point of  
contact and reliable local expertise. Managed services and outsourcing consists of managing the end-to-end business processes and technology integration. Our integrated business solutions include  
self-service fleet management, branch life-cycle management and ATM as-a-service capabilities.  
In 2020, the Company launched the AllConnectSM Data Engine (ACDE), which enables a more data-driven and predictive approach to services. As of December 31, 2021, more than 150,000 ATMs  
were connected to ACDE. As the number of connected devices increases, the Company expects to benefit from more efficient and cost-effective operations.  
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Banking Products  
The banking portfolio of products consists of cash recyclers and dispensers, intelligent deposit terminals, teller automation and kiosk technologies. As financial institutions seek to expand their self-  
service transaction set and reduce operating costs by shrinking their physical branch footprint, the Company offers the DN Series™ family of self-service solutions.  
DN Series is the culmination of several years of investment in consumer research, design and engineering resources. Key benefits and features of DN Series include:  
superior availability and performance;  
next-generation cash recycling technology;  
full integration with the DN Vynamic™ software suite;  
a modular and upgradeable design which enables customers to respond more quickly to changing customer demands;  
higher note capacity and processing power;  
improved security safeguards to protect customers against emerging physical, data and cyber threats;  
physical footprint as much as 40% less vs. competing ATMs in certain models;  
made of recycled and recyclable materials and is 25% lighter than most traditional ATMs, reducing CO2 emissions both in the manufacturing and transportation of components and  
terminals;  
uses LED technology and highly efficient electrical systems, resulting in up to 50% power savings versus traditional ATMs; and  
increased branding options for financial institutions.  
Banking Software  
The Company’s software encompasses digital solutions that enhance consumer-facing offerings, as well as back-end platforms which manage transactions, operations and channel integration.  
These software applications facilitate millions of transactions via ATMs, kiosks, and other self-service devices, as well as via online and mobile digital channels.  
The Company's DN Vynamic software is the first end-to-end Connected Commerce software portfolio in the banking marketplace designed to simplify and enhance the consumer experience. This  
platform is cloud-native, provides new capabilities and supports advanced transactions via open application program interface (API). In addition, the Company’s software suite simplifies operations by  
eliminating the traditional focus on internal silos and enabling inter-connected partnerships between financial institutions and payment providers. Through its open approach, DN Vynamic brings  
together legacy systems, enabling new levels of connectivity, integration, and interoperability. The Company’s software suite provides a shared analytic and transaction engine. The DN Vynamic  
platform can generate new insights to enhance operations; prioritizing consumer preferences rather than technology.  
An important enabler of the Company’s software offerings is the professional service employees who provide systems integration, customization, project management and consulting. This team  
collaborates with customers to refine the end-user experience, improve business processes, refine existing staffing models and deploy technology to automate both branches and stores.  
Retail  
The Company’s comprehensive portfolio of retail solutions, software and services improves the checkout process for retailers while enhancing shopping experiences for consumers.  
Retail Services  
Diebold Nixdorf AllConnect Services® for retailers include maintenance and availability services to continuously optimize the performance and total cost of ownership of retail touchpoints, such as  
checkout, self-service and mobile devices, as well as critical store infrastructure. The solutions portfolio includes: implementation services to expand, modernize or upgrade store concepts;  
maintenance services for on-site incident resolution and restoration of multivendor solutions; support services for on-demand service desk support; operations services for remote monitoring of  
stationary and mobile endpoint hardware; as well as application services for remote monitoring of multivendor software and planned software deployments and data moves. As a single point of  
contact, service personnel plan and supervise store openings, renewals and transformation projects, with attention to local details and customers’ global IT infrastructure.  
In 2021, the Company announced it entered the electric vehicle (EV) charging station services business, a promising and rapidly growing market with a customer profile potentially comparable to the  
existing retail business. Our global services capability, including our technicians, our skills in global spare parts logistics management, and multi-lingual help desks have initially resonated with market  
participants who own public charging stations.  
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Retail Products  
The retail product portfolio includes modular and integrated, “all-in-one” point of sale (POS) and self-service terminals that meet changing consumer shopping journeys, as well as retailers’ and store  
staff’s automation requirements. The Company’s self-checkout (SCO) products and ordering kiosks facilitate a seamless and efficient transaction experience. The BEETLE®/iSCAN EASY eXpress™,  
hybrid products, can alternate from attended operation to SCO with the press of a button. The K-two Kiosk automates routine tasks and in-store transactions, offers order-taking abilities, particularly  
at quick service restaurants (QSRs) and fast casual restaurants and presents functionality that furthers store automation and digitalization. Supplementing the POS system is a broad range of  
peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio, which offers a wide range of banknote and coin processing systems.  
Retail Software  
The DN Vynamic software suite for retailers provides a comprehensive, modular and open solution ranging from the in-store check-out solution to solutions across multiple channels that improve end-  
to-end store processes and facilitate continuous consumer engagements in support of a digital ecosystem. This includes click & collect, reserve & collect, in-store ordering and return-to-store  
processes across the retailers' physical and digital sales channels. Operational data from a number of sources, such as enterprise resource planning (ERP), POS, store systems and customer  
relationship management systems (CRM), may be integrated across all customer connection points to create seamless and differentiated consumer experiences.  
COMPETITION  
The Company competes with global, regional and local competitors to provide technology solutions for financial institutions and retailers. The Company differentiates its offerings by providing a wide  
range of innovative solutions that leverage innovations in advanced security, biometric authentication, mobile connectivity, contactless transactions, cloud computing and Internet of Things. Based  
upon independent industry surveys from Retail Banking Research (RBR), the Company is a leading service provider and manufacturer of self-service solutions across the globe.  
Competitors in the self-service banking market include NCR, Nautilus Hyosung, GRG Banking Equipment, Glory Global Solutions, Oki Data and Triton Systems, as well as a number of local  
manufacturing and service providers such as Fujitsu and Hitachi-Omron in Asia Pacific (AP); Hantle/GenMega in North America (NA); KEBA in Europe, Middle East and Africa (EMEA); and Perto in  
Latin America (LA).  
In certain countries, the Company sells to and/or competes with independent ATM deployers, such as Payment Alliance International and Euronet, that primarily operate in the non-bank retail market.  
In the retail market, the Company helps retailers transform their stores to a consumer-centric approach by providing POS, automated SCO solutions, cash management, software and services. The  
Company competes with some of the key players highlighted above plus other technology firms such as Toshiba and Fujitsu, and specialized software players such as GK Software, Oracle, Aptos  
and PCMS. Many retailers also work with proprietary software solutions.  
For its services offerings, the Company perceives competition to be fragmented, especially in the product-related services segment. While other manufacturers provide basic levels of product support,  
the competition also includes local and regional third-party providers. With respect to higher value managed services, the Company competes with large IT service providers such as IBM, Atos, Fiserv  
and DXC Technology.  
In the self-service software market, the Company, in addition to the key hardware players highlighted above, competes with several smaller, niche software companies like KAL, and with the internal  
software development teams of banks and retailers.  
OPERATIONS  
The Company’s operating results and the amount and timing of revenue are affected by numerous factors, including supply chain, production schedules, customer priorities, sales volume and mix.  
During the past several years, the Company has honed its offerings to become a total solutions provider with a focus on Connected Commerce. As a result of the emphasis on services and  
software, the nature of the Company's workforce is changing and requires new skill sets in areas such as:  
advanced security and compliance measures;  
advanced sensors;  
Internet of Things;  
modern field services operations;  
cloud computing;  
analytics; and  
as-a-service expertise.  
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The principal raw materials used by the Company in its manufacturing operations are steel, plastics, electronic parts and components and spare parts, which are purchased from various major  
suppliers.  
The Company carries working capital mainly related to trade receivables and inventories. Inventories generally are manufactured or purchased as orders are received from customers. The  
Company’s customary payment terms typically range from 30 to 90 days from date of invoice. The Company generally does not offer extended payment terms. The Company also provides financing  
arrangements to customers that are largely classified and accounted for as sales-type leases.  
HUMAN CAPITAL MANAGEMENT  
We are a world leader in enabling Connected Commerce, and we transform the way people bank and shop. However, we would not be in that position without our employees, one of our most  
valuable assets. Diebold Nixdorf is improving the employee experience by leveraging best practices and investing in the tools necessary to develop and reward talent across the Company.  
Employee Profile  
As of December 31, 2021, we employed approximately 22,000 associates globally in more than 100 countries.  
Culture  
We govern our actions by our shared values: Accountability, Collaboration, Decisiveness, a Sense of Urgency and a Willingness to Change. Additionally, we have a CARE Council, which stands for  
Considerate, Aware, Responsible and Empathetic – four behaviors we expect all employees to model on a daily basis. Together, our values and CARE Council help employees feel appreciated,  
involved, connected and supported, and that they have equal opportunity to succeed. We continue to drive our cultural evolution through our diversity and inclusion programs, employee resource  
groups, robust internal communications and performance management process.  
Diversity and Inclusion  
The Company is committed to establishing a culture of diversity and inclusion where everyone is accepted, valued, supported and encouraged to thrive. We value the different perspectives and  
solutions our communities bring to the Company, and we believe these perspectives have a positive impact on how we innovate and grow. Our expectation is that our diversity and inclusion program  
will guide improvements in our culture - specifically, recruiting, training, policies and reporting, leader expectations, and benefits. In 2021, we launched new employee resource groups, including  
Women in the Workplace and Multi-Cultural. We are continuing to enhance our diversity and inclusion initiatives, in conjunction with our CARE Council, to recruit, retain and promote a diverse  
workforce. These efforts will not only promote innovation and growth but will also strengthen our relationships with customers spanning more than 100 countries with diverse cultural, gender, racial  
and other profiles.  
Employee Engagement  
We have invested in our internal communications resources to better engage our employees. We have an internal intranet, called The Exchange, to keep employees informed about key changes to  
our business, new product launches and progress on strategic initiatives.  
Talent  
To maintain a competitive workforce, the Company is evolving and enhancing how we train, identify and promote key talent. Additionally, the Company has continually improved and standardized our  
employee review process – encouraging regular performance reviews and feedback that will set clear expectations, motivate employees and reinforce the connection between pay and performance.  
In 2021, we expanded our global talent review program for talent development and succession planning to go deeper into our organization below senior leadership roles.  
Health, Safety and Wellness  
Throughout our history, we have maintained our commitment to providing a safe workplace that protects against and limits personal injury and environmental harm. We follow international standards  
and regulations for product safety and security. Our Design-For-Quality approach covers R&D Quality, Manufacturing Quality and Supplier Quality. During the course of product development, these  
functions regularly participate in solution requirements and specification reviews. In the later phases of development, we define and perform various tests to ensure Product Safety and Security. We  
evaluate risks using both government-required procedures and best practices to ensure we understand residual risk and appropriately protect our employees. Frequent training ensures that  
specialists are informed promptly about legal and internal requirements.  
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Additionally, since the global outbreak of COVID-19, we have continued to evaluate and enhance our health, safety, and wellness protocols. Our designation as an essential service provider in  
numerous locations around the world required us to respond and address health and safety issues in real time. We have addressed these challenges with the following measures:  
implementing our comprehensive Pandemic Response Plan to ensure the continuity of our operations while protecting the health and safety of our people;  
restricting all non-critical travel and implementing mandatory Work-from-Home arrangements for employees in affected areas;  
instituting new safety and cautionary procedures for front-line employees to ensure their safety;  
providing sanitizing materials and guidance for working in common work areas;  
tracking employees with COVID-19, performing contact tracing and requiring employees to comply with quarantining requirements;  
sanitizing our production facilities and issuing stringent guidance on prohibiting unnecessary visitors and contractors from entering our manufacturing facilities; and  
establishing/adhering to stringent hygiene protocols, including handwashing, no admittance by anyone exhibiting cold or flu-like symptoms, temperature checks and social distancing to the  
fullest extent possible.  
The Company established an Employee Crisis Reserve to compensate employees who could not work or were otherwise affected by the pandemic, including distributing food kits and ensuring the  
availability of medical supplies where needed. The Company also launched a new, global employee assistance program to provide confidential, professional counseling services via phone, text or  
email, 24 hours a day.  
Compensation  
Our compensation program is designed to attract and retain employees and to maintain a strong pay for performance culture. We regularly assess the current business environment and labor market  
to ensure our compensation programs reflect current best practices. We benchmark and set pay ranges based on market data for our jobs. We believe that these practices will help to motivate and  
engage our broader base of employees resulting in sustained increases in shareholder value and reflects our compensation philosophy in aligning long-term pay and performance.  
PRODUCT BACKLOG  
The Company's product backlog was $1,087 and $981 as of December 31, 2021 and 2020, respectively. The backlog generally includes orders estimated or projected to be shipped or installed  
within 18 months. Although the Company believes the orders included in the backlog are firm and are sometimes paid in advance, some orders may be canceled by customers without penalty, and  
the Company may elect to permit cancellation of orders without penalty where management believes it is in the Company's best interests to do so. Historically, the Company has not experienced  
significant cancellations within its product backlog. Additionally, over 50 percent of the Company's revenues are derived from its service business, for which backlog information is not measured.  
Therefore, the Company does not believe that its product backlog, as of any particular date, is necessarily indicative of revenues for any future period.  
PATENTS, TRADEMARKS, LICENSES  
The Company owns patents, trademarks and licenses relating to certain products across the globe. While the Company regards these as items of importance, it does not deem its business as a  
whole, or any industry segment, to be materially dependent upon any one item or group of items. The Company intends to protect and defend its intellectual property, including pursuit of infringing  
third parties for damages and other appropriate remedies.  
GOVERNMENT REGULATION  
As a company with global operations, we are subject to complex foreign and U.S. laws and regulations, including trade regulations, tariffs, import and export regulations, anti-bribery and corruption  
laws, antitrust or competition laws, data privacy laws, such as the EU General Data Protection Regulation (the GDPR), and environmental regulations, among others. We have policies and  
procedures in place to promote compliance with these laws and regulations. Notwithstanding their complexity, our compliance with these laws and regulations, including environmental regulations,  
generally, does not, and is not expected to, have a material effect on our capital expenditures, earnings or competitive position. Government regulations are subject to change, and accordingly we are  
unable to assess the possible effect of compliance with future requirements or whether our compliance with such regulations will materially impact our business in the future.  
INFORMATION ABOUT OUR EXECUTIVE OFFICERS  
Refer to Item 10 of this annual report on Form 10-K for information on the Company's executive officers, which is incorporated herein by reference.  
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AVAILABLE INFORMATION  
The Company uses its Investor Relations web site, http://investors.dieboldnixdorf.com, as a channel for routine distribution of important information, including stock information, news releases,  
investor presentations and financial information. The Company posts filings as soon as reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange  
Commission (SEC), including its annual, quarterly, and current reports on Forms 10-K, 10-Q, and 8-K; its proxy statements; registration statements; and any amendments to those reports or  
statements. All such postings and filings are available on the Company’s Investor Relations web site free of charge. In addition, this web site allows investors and other interested persons to sign up  
to automatically receive e-mail alerts when the Company posts news releases and financial information on its web site. Investors and other interested persons can also follow the Company on Twitter  
at http://twitter.com/dieboldnixdorf. The content on any web site referred to in this annual report on Form 10-K is not incorporated by reference into this annual report unless expressly noted.  
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ITEM 1A: RISK FACTORS  
(dollars and euros in millions, except for per share values)  
The following are certain risk factors that could affect the Company’s business, financial condition, operating results and cash flows. These risk factors should be considered in connection with  
evaluating the forward-looking statements contained in this annual report on Form 10-K because they could cause actual results to differ materially from those expressed in any forward-looking  
statement. The risk factors highlighted below are not the only ones the Company faces. Although the risks are organized by headings, and each risk is discussed separately, many are interrelated.  
Readers should not interpret the disclosure of any risk factor to imply that the risk has not already materialized. If any of these events actually occur, the Company's business, financial condition,  
operating results or cash flows could be negatively affected.  
The Company cautions the reader to keep these risk factors in mind and refrain from attributing undue certainty to any forward-looking statements, which speak only as of the date of this annual  
report on Form 10-K.  
Strategic and Operational Risks.  
The COVID-19 pandemic creates uncertainty and could have a material adverse impact on our business. While the COVID-19 pandemic has adversely affected our operations and financial results,  
our business has demonstrated a certain degree of resiliency in the COVID-19 pandemic given our work as an essential service provider to banks and essential retailers. Nonetheless, known or  
unexpected risks or developments related to the pandemic could have a material and adverse impact on our business, financial position and results of operations. If conditions worsen, resulting in  
additional or unexpected challenges, the COVID-19 pandemic could materially and negatively impact one or more of the following aspects of our business: our global supply chain, including our  
ability to maintain adequate component supply; transportation and shipping; our manufacturing facilities; our service technicians in the field; our employees working remotely or in our offices; and the  
businesses of our customers. Additionally, any worsening of the pandemic, including as a result of new variants, could cause additional and material delays in installations, certifications or other time-  
sensitive aspects of our business. As we cannot predict the duration or scope of the COVID-19 pandemic, the continuing negative impact to our financial position, results of operations and cash flows  
cannot be reasonably estimated, but could be material.  
While the Company has achieved significant savings from its DN Now initiatives, these savings may not be sustainable, which may adversely affect its operating results and cash flow. The  
Company’s DN Now initiatives consisted of a number of work streams designed to improve operational efficiency and sustainably increase profits and cash flows. Although the Company has  
achieved a substantial amount of annual cost savings associated with the DN Now initiatives through 2021, it may be unable to sustain the annual cost savings from the work streams that it has  
previously implemented. and its results of operations and cash flows may be adversely affected.  
New service and product developments may be unsuccessful. The Company is constantly looking to develop new services and products that complement or leverage its core competencies and  
expand its business potential. For example, the Company launched its DN Series banking solutions portfolio in 2019, its DN Series EASY family of retail checkout solutions in 2020, and EV charging  
stations services in 2021. The Company makes significant investments in service and product technologies and anticipates expending significant resources for new cloud software, digitally enabled  
services and product development over the next several years. There can be no assurance that the Company’s service and product development efforts will be successful, that the roll out of any new  
services and products will be timely, that the customer certification process for any new products will be completed on the anticipated timeline, that it will be able to successfully market these services  
and products, or that margins generated from sales of these services and products will recover costs of development efforts.  
The Company may not be successful executing on its digitally enabled hardware, services and software strategy. As part of its broader business strategy, the Company is delivering digitally enabled  
hardware, services and software to its customers to address their evolving demand for greater flexibility and optionality to meet the demands of the market, drive improvement to performance levels  
and provide a more scalable cost structure. The Company’s digital strategy extends to its own internal capabilities, as well, to ensure the Company becomes more efficient and delivers better  
capabilities to its employees. Across its internal finance, information technology, human resources and sales departments, the Company is deploying digital tools to enhance its operating efficiency  
through the use of cloud-based applications, self-service portals and automation. Executing on a digitally enabled strategy presents risks and challenges to both the Company and its customers, and  
there can be no assurances that the Company will be successful in its endeavors.  
The Company may not be able to generate sufficient cash flows to fund its operations and make adequate capital investments. The Company’s cash flows from operations depend primarily on sales  
and service margins. To develop new service and product technologies, support future growth, achieve operating efficiencies and maintain service and product quality, the Company must make  
significant capital investments in manufacturing technology, facilities and capital equipment, R&D, and service and product technology. In addition to cash provided from operations, the Company has  
from time to time utilized external sources of financing. Depending upon general market conditions or other factors, the Company may not be able to generate sufficient cash flows to fund its  
operations and make adequate capital investments, either in whole or in part. In addition, any tightening of the credit markets may limit the Company's ability to obtain alternative sources of cash to  
fund its operations.  
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Data Privacy and Cybersecurity Risks.  
Cybersecurity incidents or vulnerabilities could disrupt the Company's internal operations or services provided to customers, which could adversely affect revenue, increase costs, and harm its  
reputation, customer relationships, and stock price. To reduce these risks, the Company has programs and measures in place designed to detect and help safeguard against cybersecurity attacks.  
Although we have implemented cybersecurity measures designed to detect and limit the risk of unauthorized access to our systems and acquisition of, loss, modification of, use, or disclosure of our  
data, threat actors are using evolving, sophisticated, and ever-changing techniques to obtain unauthorized access to systems and data. The types and motivations of threat actors that may attempt to  
access our systems also are evolving and expanding, and include sophisticated nation-state sponsored and organized cyber-criminals, who are targeting the financial services industry. As a result,  
the risk of cyberattack is increasing. An attack, disruption, intrusion, denial of service, theft or other data or cybersecurity incident (such as phishing attack, virus, ransomware, or other malware  
installation), or an inadvertent act by an employee or contractor, could result in unauthorized access to, acquisition of, loss, disclosure, or modification of, our systems, products, and data (or our third-  
party service provider’s systems, products, and data), which may result in operational disruption, loss of business, claims (including by customers, financial institutions, cardholders, and consumers),  
costs and reputational harm that could negatively affect our operating results. The Company could incur significant expenses in investigating and addressing cybersecurity incidents, including the  
expenses of deploying additional personnel, enhancing or implementing new protection measures, training employees or hiring consultants, and such incidents could divert the attention of our  
management and key personnel from our business operations. Further, remedial measures may later prove inadequate to prevent or reduce the impact of new or emerging threats. The Company  
may face regulatory investigations or litigation relating to cybersecurity incidents, which may be costly to defend and which, if successful, may require the Company to pay damages and fines or  
change its business practices. The Company also is subject to risks associated with cyberattacks involving our supply chain. We may also detect, or may receive notice from third parties (including  
governmental agencies and those in our supply chain) regarding, potential vulnerabilities in our information technology systems, our products, or third-party products used in conjunction with our  
products. Even if these potential vulnerabilities do not affect our products, services, data, or systems, their existence or claimed existence could adversely affect customer confidence and our  
reputation in the marketplace, causing us to lose existing or potential customers. To the extent such vulnerabilities require remediation, such remedial measures could require significant resources,  
may not be implemented before such vulnerabilities are exploited, and may not prevent or reduce the risk. As the cybersecurity landscape evolves, we may also find it necessary to make significant  
further investments to protect data and infrastructure. We maintain cybersecurity insurance intended to cover some of these risks, but this insurance may not be sufficient to cover all of our losses  
from future cybersecurity incidents the Company may experience.  
We have experienced cybersecurity incidents in the past, but none of these incidents, individually or in the aggregate, has had a material adverse effect on our business, reputation, operations or  
products. The Company has in place various information technology protections designed to detect and reduce cybersecurity incidents, although there can be no assurance that our protections will  
be successful. The Company also regularly evaluates its protections against cybersecurity incidents, including through self-assessments and third-party assessments, and takes steps to enhance  
those protections, in response to specific threats and as part of the Company’s information security program. There can be no assurance, however, that the Company will be able to prevent or  
remediate all future cybersecurity incidents or that the cost associated with responding to any such incident or impact of such incident will not be significant or material.  
Portions of the Company's IT infrastructure also may experience interruptions, delays or cessations of service or produce errors in connection with systems integration or migration work that takes  
place from time to time. The Company may not be successful in implementing new systems, and transitioning data and other aspects of the process could be expensive, time consuming, disruptive  
and resource-intensive. Such disruptions could adversely impact the ability to fulfill orders, service customers and interrupt other processes and, in addition, could adversely impact the Company’s  
ability to maintain effective internal control over financial reporting. Delayed sales, lower margins, lost customers or diminished investor confidence resulting from these disruptions could adversely  
affect the Company's financial results, stock price and reputation.  
The Company’s actual or perceived failure to comply with increasing and increasingly stringent laws, regulations and contractual obligations relating to privacy, data protection and information  
security could harm its reputation, subject the Company to significant fines and liability or loss of business, and decrease demand for the Company’s services. The Company and its customers are  
subject to privacy, data protection, and information security laws and regulations (“Data Protection Laws”) in the United States and in jurisdictions around the globe that restrict the collection, use,  
disclosure, transfer and processing of personal data, including financial data. For example, the Company and its customers are subject to the European Union General Data Protection Regulation  
(“GDPR”), the U.K. General Data Protection Regulation, the California Consumer Privacy Act (“CCPA”), and the Brazilian Lei Geral de Proteção de Dados. Costs to comply with these Data Protection  
Laws are significant. Failure to comply with these laws could result in material legal exposure and business impact, including the loss of customers and decreased demand for our products and  
services. The GDPR, for example, imposes onerous accountability obligations on companies, with penalties for non-compliance of up to the greater of €20 and four percent of annual global revenue.  
The GDPR, and other Data Protection Laws, also grant corrective powers to supervisory authorities, including the ability to impose a limit on processing personal data or ability to order companies to  
cease operations.  
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The Data Protection Laws are part of an evolving global data protection landscape in which the number, complexity, requirements, and consequences of non-compliance with these laws are  
increasing. This landscape includes legislative proposals recently adopted or currently pending in the United States, at both the federal and state levels (including by banking agencies), as well as in  
other jurisdictions, implementing new or additional requirements for data protection that could increase compliance costs, the cost and complexity of delivering our services, and significantly affect our  
business. Additionally, the interpretation and application of new data protection laws and regulations in many cases is uncertain, and our legal and regulatory obligations in such jurisdictions are  
subject to frequent and unexpected changes, including the potential for various regulatory or other governmental bodies to enact new or additional laws or regulations, to issue rulings that invalidate  
prior laws or regulations, or to increase penalties significantly. Complying with these evolving and varying standards, and implementing the required operational changes as a result of such standards,  
could require significant expense and effort and may require us to change our business practices or the functionality of our products and services in a manner adverse to our customers and our  
business. In addition, violations of these laws can result in governmental investigations, significant fines, penalties, claims by regulators or other third parties, imposition of limits on the processing of  
data, and damage to our brand and business.  
Like other global companies, to conduct its operations, the Company transfers data across international borders. Transferring personal data across international borders is complex and subject to  
legal and regulatory requirements. In many cases, the laws and regulations governing such transfers apply not only to transfers between unrelated third parties but also to transfers between the  
Company and its subsidiaries. There is also active litigation and enforcement with respect to data transfers in a number of jurisdictions around the world, each of which could have an adverse impact  
on our ability to process and transfer personal data as part of our business operations. Some countries have also enacted or are enacting data localization laws that prohibit or significantly restrict the  
transfer of data out of the country. Developments related to cross-border transfers, including the Court of Justice July 2020 ruling in the “Schrems II” case as well as related guidance from the  
European Data Protection Board, have resulted in some changes to the way we provide our services in the European Union and conduct our business, and could expose us to potential sanctions and  
fines for non-compliance. If we cannot transfer data from some jurisdictions or implement valid mechanisms for cross-border data transfers, we may face increased exposure to regulatory actions,  
substantial fines, injunctions against processing or transferring personal data from Europe or elsewhere, and require us to increase our personal data processing capabilities in the Europe Union  
and/or elsewhere at significant expense.  
In addition to our legal obligations, our contractual obligations relating to privacy, data protection and information security have become increasingly prevalent and stringent due to changes in laws  
and regulations, including the development related to cross-border transfers, as well as the heightened regulatory requirements in the financial services industry. Certain Data Protection Laws, such  
as the GDPR and the CCPA, require our customers to impose specific contractual restrictions on their service providers. If we are unable to comply with our contractual obligations, this could impact  
our reputation and result in liabilities and loss of business.  
Risks Related to Our Indebtedness.  
The Company may not be able to generate sufficient cash to service or may not be able to refinance its indebtedness and may be forced to take other actions to satisfy its obligations under its  
indebtedness, which may not be successful. The Company's ability to make scheduled payments or refinance its debt obligations depends on its financial condition and operating performance, which  
are subject to prevailing economic and competitive conditions and to certain financial, business, legislative, regulatory and other factors beyond its control. The Company may be unable to maintain a  
level of cash flows from operating activities sufficient to permit the payment of principal, premium, if any, and interest, on its indebtedness.  
If the Company's cash flows and capital resources are insufficient to fund its debt service obligations, the Company could face substantial liquidity issues and could be forced to reduce or delay  
investments and capital expenditures or to dispose of material assets or operations, seek additional debt or equity capital or restructure or refinance its indebtedness. The Company may not be able  
to effect any such alternative measures, if necessary, on commercially reasonable terms or at all and, even if successful, those alternative actions may not allow the Company to meet its scheduled  
debt service obligations. In addition, the terms of the Company's existing or future debt arrangements may restrict it from effecting any of these alternatives.  
The Company expects to refinance all or a substantial portion of its existing indebtedness at or prior to maturity. Any disruption to the capital markets, or change in the financial condition of the  
Company, could make it more difficult and expensive for the Company to refinance on commercially reasonable terms or at all.  
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The terms of the credit agreement (the Credit Agreement) governing the Company's revolving credit facility (the Revolving Facility) and term loans and the indentures governing the Company's senior  
secured and unsecured notes (the Indentures) restrict its current and future operations, particularly its ability to respond to changes or to take certain actions. The Credit Agreement and the  
Indentures contain a number of restrictive covenants that impose significant operating and financial restrictions on the Company and may limit its ability to engage in acts that may be in its long-term  
best interest, including restrictions on its ability to:  
incur additional indebtedness and guarantee indebtedness;  
pay dividends or make other distributions or repurchase or redeem capital stock;  
prepay, redeem or repurchase certain debt;  
issue certain preferred stock or similar equity securities;  
make loans and investments;  
sell assets;  
incur liens;  
enter into transactions with affiliates;  
alter the businesses the Company conducts;  
enter into agreements restricting the Company’s subsidiaries’ ability to pay dividends; and  
consolidate, merge or sell all or substantially all of the Company’s assets.  
In addition, the restrictive covenants in the Credit Agreement require the Company to maintain specified financial ratios and satisfy other financial conditions. Although the Company entered into an  
amendment to the Credit Agreement in March 2022 to, among other things, revise certain of its financial covenants, the Company’s ability to meet the financial ratios and tests can be affected by  
events beyond its control, and it may be unable to meet them.  
A breach of the covenants or restrictions under any of the Indentures or under the Credit Agreement could result in an event of default under the applicable indebtedness. Such a default may allow  
the creditors to accelerate the related debt and may result in the acceleration of any other debt to which a cross-acceleration or cross-default provision applies. In addition, an event of default under  
the Credit Agreement would permit the lenders under the Revolving Facility to terminate all commitments to extend further credit under that facility. Furthermore, if the Company were unable to repay  
the amounts due and payable under the Revolving Facility and term loans, those lenders could proceed against the collateral granted them to secure that indebtedness. In the event the Company’s  
lenders or noteholders accelerate the repayment of its indebtedness, the Company and its subsidiaries may not have sufficient assets to repay that indebtedness. As a result of these restrictions, the  
Company may be:  
limited in how it conducts its business;  
unable to raise additional debt or equity financing to operate during general economic or business downturns; and  
unable to compete effectively or to take advantage of new business opportunities.  
These restrictions may affect the ability to grow in accordance with its strategy. In addition, the Company’s financial results, its substantial indebtedness and its credit ratings could adversely affect the  
availability and terms of its financing.  
The Company’s failure to meet its debt service obligations could have a material adverse effect on the Company’s business, financial condition and results of operations. The Company’s high level of  
indebtedness could adversely affect the Company’s operations and liquidity. The Company’s level of indebtedness could, among other things:  
make it more difficult for the Company to pay or refinance its debts as they become due during adverse economic and industry conditions because the Company may not have sufficient cash  
flows to make its scheduled debt payments;  
cause the Company to use a larger portion of its cash flow to fund interest and principal payments, reducing the availability of cash to fund working capital, capital expenditures, R&D and  
other business activities;  
limit the Company’s ability to take advantage of significant business opportunities, such as acquisition opportunities, and to react to changes in market or industry conditions;  
cause the Company to be more vulnerable to general adverse economic and industry conditions;  
cause the Company’s suppliers to limit trade credit, require pre-payments or other collateral;  
cause the Company to be disadvantaged compared to competitors with less leverage;  
result in a downgrade in the credit rating of the Company or indebtedness of the Company or its subsidiaries, which could increase the cost of borrowings; and  
limit the Company’s ability to borrow additional monies in the future to fund working capital, capital expenditures, R&D and other business activities.  
The Company may also incur additional long-term debt and working capital lines of credit to meet future financing needs, which would increase its total indebtedness. Although the Credit Agreement  
and the Indentures contain restrictions on the Company’s ability to incur additional debt, including secured debt, these restrictions are subject to a number of important exceptions and debt incurred in  
compliance with these restrictions could be substantial. If the Company and its restricted subsidiaries incur significant additional debt, the related risks that the Company faces could intensify.  
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The interest rates of certain debt instruments are priced using a spread over the London interbank offered rate (LIBOR) and Euro interbank offered rate (EURIBOR). LIBOR and EURIBOR are the  
basic rates of interest used in lending between banks on the London interbank market and EURO interbank market, and are widely used as a reference for setting the interest rate on loans globally.  
LIBOR and EURIBOR are the reference rates used with respect to the term loans and Revolving Facility under the Credit Agreement. The ICE Benchmark Administration Limited (ICE) ceased  
calculating and publishing certain USD LIBOR tenors on December 31, 2021. ICE has also announced that it will cease calculating and publishing all remaining USD LIBOR tenors on June 30, 2023.  
It is unclear whether new methods of calculating LIBOR will be established such that it continues to exist after such end dates, and there is considerable uncertainty regarding the publication or  
representativeness of LIBOR beyond such end dates. The U.S. Federal Reserve, in conjunction with the Alternative Reference Rates Committee, is seeking to replace USD LIBOR with a newly  
created index (the secured overnight financing rate, or SOFR), calculated based on repurchase agreements booked by treasury securities. The Credit Agreement contains fallback provisions that  
would apply if the reference rates used thereunder were unavailable. Nevertheless, at this time, it is not possible to predict the effect that any discontinuance, modification or other reforms to LIBOR  
or any other reference rate, or the establishment of alternative reference rates, may have on LIBOR or other benchmarks, including LIBOR-based borrowings under the term loans and Revolving  
Facility under the Credit Agreement. Furthermore, the use of alternative reference rates or other reforms could cause the market value of, the applicable interest rate on and the amount of interest  
paid on our benchmark-based borrowings to be materially different than expected and could materially adversely impact our ability to refinance such borrowings or raise future indebtedness on a  
cost-effective basis.  
Workforce Operations Risks.  
An inability to attract, retain and motivate key employees could harm current and future operations. In order to be successful, the Company must attract, retain and motivate executives and other key  
employees, including those in managerial, professional, administrative, technical, sales, marketing and IT support positions. It also must keep employees focused on its strategies and goals. Hiring  
and retaining qualified executives, engineers and qualified sales representatives are critical to its future, and competition for experienced employees in these areas can be intense. In addition, we  
have seen a decline in the qualified labor applicant pool since the start of the COVID-19 pandemic and increased competition for qualified labor. The failure to hire or loss of key employees could  
have a significant impact on the Company’s operations.  
Risks Related to Reliance on Performance of Third Parties.  
The Company’s ability to deliver products that satisfy customer requirements is dependent on the performance of its subcontractors and suppliers, as well as on the availability of raw materials and  
other components. The Company relies on other companies, including subcontractors and suppliers, to provide and produce raw materials, integrated components and sub-assemblies and  
production commodities included in, or used in the production of, its products. If one or more of the Company's subcontractors or suppliers experiences delivery delays or other performance  
problems, it may be unable to meet commitments to its customers or incur additional costs. In some instances, the Company depends upon a single source of supply. Any service disruption from one  
of these suppliers, either due to circumstances beyond the supplier’s control, such as geo-political developments or public health concerns (including viral outbreaks, such as COVID-19), or as a  
result of performance problems or financial difficulties, could have a material adverse effect on the Company's ability to meet commitments to its customers or increase its operating costs. At present,  
the overall impact of the COVID-19 pandemic is difficult to predict, but it may have a material adverse impact on the Company’s overall business, financial condition and results of operations, in  
particular if COVID-19 infection rates resurge in other countries and regions, including as a result of new variants.  
The Company manufactures a substantial amount of its products in Paderborn, Germany, and Manaus, Brazil. In addition, certain of our products are manufactured in China. Any damage suffered by  
these critical locations and manufacturing plants could negatively impact our business and results of operations. While the Company maintains insurance policies that provide coverage up to certain  
limits for some of the potential risks and liabilities associated with its business, it does not maintain insurance policies for all risks and liabilities.  
The Company relies on third parties to provide security systems and systems integration. Sophisticated hardware and operating system software and applications that the Company procures from  
third parties may contain defects in design or manufacture, including “bugs” and other problems that could unexpectedly interfere with the operation of the system. The costs to eliminate or alleviate  
security problems, viruses and bugs could be significant, and the efforts to address these problems could result in interruptions, delays or cessation of service that could impede sales, manufacturing,  
distribution or other critical functions.  
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Tax Liability Risks.  
Additional tax expense or additional tax exposures could affect the Company's future profitability. The Company is subject to income taxes in both the U.S. and various non-U.S. jurisdictions, and its  
domestic and international tax liabilities are dependent upon the distribution of income among these different jurisdictions. If the Company decides to repatriate cash, cash equivalents and short-term  
investments residing in international tax jurisdictions, there could be further negative impact on foreign and domestic taxes. The Company's tax expense includes estimates of additional tax that may  
be incurred for tax exposures and reflects various estimates and assumptions, including assessments of future earnings of the Company that could affect the valuation of its net deferred tax assets.  
The Company's future results could be adversely affected by changes in the effective tax rate as a result of a change in the mix of earnings in countries with differing statutory tax rates, changes in  
the overall profitability of the Company, changes in the valuation of deferred tax assets and liabilities, the results of audits and examinations of previously filed tax returns continuing assessments of  
its income tax exposures and changes in tax legislation. For example, President Biden has proposed the reversal or modification of some portions of the Tax Cuts and Jobs Act of 2017, which, if  
enacted, could result in a higher U.S. corporate income tax rate than is currently in effect.  
Additionally, the Company's future results could be adversely affected by the results of indirect tax audits and examinations, and continuing assessments of its indirect tax exposures. A loss  
contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its  
indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations  
expire. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter or other open years, which could be material to its financial condition and  
results of operations.  
Risks Related to Acquisitions, Divestitures and Alliances.  
The Company may not be successful executing potential acquisitions, investments or partnerships, or divestitures. As the Company’s financial performance improves, it may evaluate and consider  
acquisitions, investments or partnerships in companies, products, services and technologies, which could support the Company’s strategy and growth. Acquisitions, investments and partnerships  
inherently involve risks, which may include: the risk of integrating business operations, cultures, retaining key personnel and maintaining appropriate systems and controls; the potential for unknown  
liabilities; the possibility that acquisitions, investments or partnerships may not yield the targeted financial or strategic benefits to the Company. Furthermore, the Company has, from time-to-time,  
been divesting certain non-core and/or non-accretive businesses to, among other things, simplify its business and reduce its debt. However, there can be no assurance that it will be successful in  
selling all or further such any assets. It may incur substantial expenses associated with identifying and evaluating potential sales. The process of exploring any sales may be time consuming and  
disruptive to its business operations, and if it is unable to effectively manage the process, its business, financial condition and results of operations could be adversely affected. It also cannot assure  
that any potential sale, if consummated, will prove to be beneficial to its shareholders. Any potential sale would be dependent upon a number of factors that may be beyond the Company’s control,  
including, among other factors, market conditions, industry trends, the interest of third parties in the assets and the availability of financing to potential buyers on reasonable terms.  
In addition, while it evaluates asset sales, the Company is exposed to risks and uncertainties, including potential difficulties in retaining and attracting key employees, distraction of its management  
from other important business activities, and potential difficulties in establishing and maintaining relationships with customers, suppliers, lenders, sureties and other third parties, all of which could  
harm its business.  
The Company may be unable to successfully and effectively manage acquisitions, divestitures, alliances, and other significant transactions, which could harm its operating results, business and  
prospects. As the Company improves its financial performance and promotes its business strategy, it will continue to engage in discussions and potentially enter into agreements with third parties  
regarding possible investments, acquisitions, strategic alliances, joint ventures, partnerships, divestitures and outsourcing arrangements. Such transactions present significant risks and challenges  
and there can be no assurances that the Company will manage such transactions successfully or that strategic opportunities will be available to the Company on acceptable terms or at all.  
Acquisitions and partnerships inherently involve risks.  
The Company may specifically evaluate and consider investments or partnerships in companies, products, services and technologies. Related risks include the Company failing to achieve strategic  
objectives, anticipated benefits or timing of a transaction or contractual obligations. Such transactions may require the Company to manage post-closing transitions services or integration issues with  
business operations, support systems, workplace cultures and the retention of personnel. There is also the potential for unknown liabilities and the possibility that the acquisitions or partnerships may  
not yield financial strategic benefits to the Company. Risks of these transactions can be more pronounced in larger and more complicated transactions, or if multiple transactions are pursued  
simultaneously.  
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Risks Related to Our Pension Plan Obligations.  
Low investment performance by the Company's pension plan assets may result in an increase to its net pension liability and expense, which may require it to fund a portion of its pension obligations  
and divert funds from other potential uses. The Company sponsors several defined benefit pension plans that cover certain eligible employees across the globe. The Company's pension expense and  
required contributions to its pension plans funded with assets are directly affected by the value of plan assets, the projected rate of return on plan assets, the actual rate of return on plan assets and  
the actuarial assumptions it uses to measure the defined benefit pension plan obligations.  
A significant market downturn could occur in future periods resulting in a decline in the funded status of the Company's pension plans and causing actual asset returns to be below the assumed rate  
of return used to determine pension expense. If return on plan assets in future periods perform below expectations, future pension expense will increase.  
Risks Related to Shareholder Appraisal Proceedings.  
The Company is exposed to additional litigation risk and uncertainty with respect to the former minority shareholders of Diebold Nixdorf AG. As a result of the 2016 acquisition of Diebold Nixdorf AG  
(the Acquisition), the Company continues to be exposed to two separate appraisal proceedings (Spruchverfahren). Both proceedings are pending at the same Chamber for Commercial Matters  
(Kammer für Handelssachen) at the District Court (Landgericht) of Dortmund (Germany). The first appraisal proceeding relates to the Domination and Profit Loss Transfer Agreement (DPLTA)  
entered into by Diebold Holding Germany Inc. & Co. KGaA (now doing business as Diebold Nixdorf Holding Germany GmbH), a wholly-owned subsidiary of Diebold Nixdorf, Incorporated, and  
Diebold Nixdorf AG, which became effective on February 17, 2017. The DPLTA appraisal proceeding was filed by minority shareholders of Diebold Nixdorf AG challenging the adequacy of both the  
cash exit compensation of €55.02 per Diebold Nixdorf AG share (of which 6.9 million shares were then outstanding) and the annual recurring compensation of €2.82 per Diebold Nixdorf AG share  
offered in connection with the DPLTA.  
The second appraisal proceeding relates to the cash merger squeeze-out of minority shareholders of Diebold Nixdorf AG in 2019. The squeeze-out appraisal proceeding was filed by former minority  
shareholders of Diebold Nixdorf AG challenging the adequacy of the cash exit compensation of €54.80 per Diebold Nixdorf AG share (of which 1.4 million shares were then outstanding) in connection  
with the merger squeeze-out.  
In both appraisal proceedings, a court ruling would apply to all Diebold Nixdorf AG shares outstanding at the time when the DPLTA or the merger squeeze-out, respectively, became effective. Any  
cash compensation received by former Diebold Nixdorf AG shareholders in connection with the merger squeeze-out would be netted with any higher cash compensation such shareholder may still  
claim in connection with the DPLTA appraisal proceeding. While the Company believes that the compensation offered in connection with the DPLTA and the merger squeeze-out was in both cases  
fair, it notes that German courts often adjudicate increases of the cash compensation to plaintiffs in varying amounts in connection with German appraisal proceedings. Therefore, the Company  
cannot rule out that the first instance court or an appellate court may increase the cash compensation also in these appraisal proceedings. The Company, however, is convinced that its defense in  
both appraisal proceedings is supported by strong sets of facts and the Company vigorously defends itself in these matters.  
Non-Cash Impairment Loss Risks.  
The Company has a significant amount of long-term assets, including goodwill and other intangible assets, and any future impairment charges could adversely impact its results of operations. The  
Company reviews long-lived assets, including property, plant and equipment and identifiable amortizing intangible assets, for impairment whenever changes in circumstances or events may indicate  
that the carrying amounts are not recoverable. If the fair value is less than the carrying amount of the asset, a loss is recognized for the difference. Factors which may cause an impairment of long-  
lived assets include significant changes in the manner of use of these assets, negative industry or market trends, a significant under-performance relative to historical or projected future operating  
results, or a likely sale or disposal of the asset before the end of its estimated useful life.  
As of December 31, 2021, the Company had $743.6 of goodwill. The techniques used in its qualitative and quantitative assessment and goodwill impairment tests incorporate a number of estimates  
and assumptions that are subject to change. Although the Company believes these estimates and assumptions are reasonable and reflect market conditions forecast at the assessment date, any  
changes to these assumptions and estimates due to market conditions or otherwise may lead to an outcome where impairment charges would be required in future periods.  
Economic Risks and Market Contingencies.  
The proliferation of payment options other than cash, including credit cards, debit cards, store-valued cards and mobile payment options could result in a reduced need for cash in the marketplace  
and a resulting decline in the usage of ATMs. The U.S., Europe and other developed markets have seen a shift in consumer payment trends since the late 1990's, with more customers now opting for  
electronic forms of payment, such as credit cards and debit cards, for their in-store purchases over traditional paper-based forms of payment, such as cash and checks. The recent COVID-19  
pandemic has accelerated consumer transition towards non-cash payment alternatives driving an increase in digital, mobile and contactless payment methods.  
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Additionally, some merchants offer free cash back at the POS for customers that utilize debit cards for their purchases, thus providing an additional incentive for consumers to use these cards. The  
continued growth in electronic payment methods could result in a reduced need for cash in the marketplace and ultimately, a decline in the usage of ATMs. New payment technology and adoption of  
mobile payment technology, digital currencies such as Bitcoin, or other new payment method preferences by consumers could further reduce the general population's need or demand for cash and  
negatively impact sales of ATMs and selected products, services and software.  
The Company's business may be affected by general economic conditions, cyclicality and uncertainty and could be adversely affected during economic downturns. Demand for the Company's  
services and products is affected by general economic conditions and the business conditions of the industries in which it sells its services and products. The business of most of the Company's  
customers, particularly its financial institution and retail customers, is, to varying degrees, cyclical and has historically experienced periodic downturns. Under difficult economic conditions, customers  
may seek to reduce discretionary spending by forgoing purchases of the Company's services and products. This risk is magnified for capital goods purchases such as ATMs, retail systems and  
physical security products. In addition, downturns in the Company's customers’ industries, even during periods of strong general economic conditions, could adversely affect the demand for the  
Company's services and products, and its sales and operating results.  
In particular, continuing economic difficulties in the global markets have led to an economic recession in certain markets in which the Company operates. As a result of these difficulties and other  
factors, including new or increased regulatory burdens, financial institutions and retail customers have failed and may continue to fail, resulting in a loss of current or potential customers, or deferred  
or canceled orders, including orders previously placed. Any customer deferrals or cancellations could materially affect the Company's sales and operating results.  
Increased energy, raw material and labor costs could reduce the Company's operating results. Energy prices, particularly petroleum prices, and raw materials (e.g., steel) are cost drivers for the  
Company's business. In recent years, the price of petroleum has been highly volatile, particularly due to the unstable political conditions in the Middle East and increasing international demand from  
emerging markets. The current high inflation environment may have also led to increased energy and oil prices. During his campaign, President Biden stated his intent to reverse U.S. climate change  
policy and in one of his first actions after taking office, signed an executive order recommitting the United States to the Paris Agreement. New legislation and regulations designed to implement this  
shift in U.S. climate change strategy, such as President Biden’s proposed ban of new oil and gas production activities on public lands and properties, could cause fuel and electricity prices to  
increase. Price increases in fuel and electricity costs, such as those increases that may occur from climate change legislation or other environmental mandates, may continue to increase cost of  
operations and effect the Company’s ability to operate in specific markets. Any increase in the costs of energy would also increase the Company's transportation costs.  
The primary raw materials in the Company's services, software and systems solutions are steel, plastics, and electronic parts and components. The majority of raw materials are purchased from  
various local, regional and global suppliers pursuant to supply contracts. However, the price of these materials can fluctuate under these contracts in tandem with the pricing of raw materials, which  
are increasing due to inflationary pressures. Current price increases in steel and resin are being mitigated by long-term contracts and joint work with suppliers on general productivity improvement  
and supply chain optimization. Most supplier agreements include long-term productivity improvements that serve as the basis for absorbing the potential raw materials increases.  
The Company cannot assure that its labor costs going forward will remain competitive or will not increase, including as a result of the current high inflation environment and the competitive  
environment for labor. In the future, the Company's labor agreements may be amended, or become amendable, and new agreements could have terms with higher labor costs. In addition, labor costs  
may increase in connection with the Company's growth. The Company may also become subject to collective bargaining agreements in the future in the event that non-unionized workers may  
unionize.  
Risks Related to Competition.  
The Company faces competition in global markets that could adversely affect its sales and financial condition. All phases of the Company's business are highly competitive. Some of its services and  
products are in direct competition with similar or alternative services or products provided by its competitors. The Company encounters competition in price, delivery, service, performance, product  
innovation, product recognition and quality. In a number of international markets in each region where the Company operates, it faces substantial competition from local service providers that offer  
competing services and products.  
Local providers of competing services and products may also have a substantial advantage in attracting customers in their countries due to more established branding in that country, greater  
knowledge with respect to the tastes and preferences of customers residing in that country and/or their focus on a single market. In addition, some of these companies may have a dominant market  
share in their territories and may be owned by local stakeholders. Because of the potential for consolidation in any market, the Company's competitors may become larger, which could make them  
more efficient and permit them to be more price-competitive. Increased size could also permit them to operate in wider geographic areas and enhance their abilities in other areas such as R&D and  
customer service.  
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The Company expects that its competitors will continue to develop and introduce new and enhanced services and products. This could cause a decline in market acceptance of the Company's  
services and products or result in the loss of major customers. In addition, the Company's competitors could cause a reduction in the prices for some of its services and products as a result of  
intensified price competition. Also, the Company may be unable to effectively anticipate and react to new entrants in the marketplace competing with its services and products.  
As a U.S.-based multi-national corporation, the Company must ensure its compliance with both U.S. and foreign regulatory requirements, while local competitors only need to observe applicable  
regional, national or local laws that may be less onerous. An inability to compete successfully could have an adverse effect on the Company's operating results, financial condition and cash flows in  
any given period.  
Risks Related to Our Multi-National Business Operations.  
Because the Company's operations are conducted worldwide, they are affected by risks of doing business abroad. The Company generates a significant percentage of revenue from operations  
conducted outside the U.S. Revenue from international operations amounted to approximately 77.1 percent in 2021, 75.0 percent in 2020, and 76.8 percent in 2019 of total revenue during these  
respective years.  
Accordingly, international operations are subject to the risks of doing business abroad, including, among other things, the following:  
fluctuations in currency exchange rates, particularly in EMEA (primarily the euro), Great Britain (pound sterling), Mexico (peso), Thailand (baht) and Brazil (real);  
transportation and supply chain delays and interruptions;  
political and economic instability and disruptions, including the impact of trade agreements;  
the failure of foreign governments to abide by international agreements and treaties;  
restrictions on the transfer of funds and capital controls;  
the imposition of duties, tariffs and other taxes;  
import and export controls;  
changes in governmental policies and regulatory environments;  
ensuring the Company's compliance with U.S. laws and regulations and applicable laws and regulations in other jurisdictions, including the Foreign Corrupt Practices Act (FCPA), the U.K.  
Bribery Act, and applicable laws and regulations in other jurisdictions;  
increasingly complex laws and regulations concerning privacy and data security, including the GDPR;  
labor unrest and current and changing regulatory environments;  
the uncertainty of product acceptance by different cultures;  
the risks of divergent business expectations or cultural incompatibility inherent in establishing strategic alliances with foreign partners;  
difficulties in staffing and managing multi-national operations;  
limitations on the ability to enforce legal rights and remedies;  
reduced protection for intellectual property rights in some countries;  
potentially adverse tax consequences, including repatriation of profits; and  
disruptions in our business, or the businesses of our suppliers or customers, due to cybersecurity incidents, terrorist activity, armed conflict, war, public health concerns (including viral  
outbreaks, such as COVID-19), fires or other natural disasters.  
Any of these events could have an adverse effect on the Company's international operations by reducing the demand for its services and products or decreasing the prices at which it can sell its  
services and products, thereby adversely affecting its financial condition or operating results. The Company may not be able to continue to operate in compliance with applicable customs, currency  
exchange control regulations, transfer pricing regulations or any other laws or regulations to which it may be subject. In addition, these laws or regulations may be modified in the future, and the  
Company may not be able to operate in compliance with those modifications.  
Significant developments from recent and potential changes in U.S. trade policies, trade policies of other countries, or the issuance of sanctions forbidding or restricting trade where the Company has  
operations could have a material adverse effect on the Company and its financial condition and results of operations. Tariffs, and other governmental action relating to international trade agreements  
or policies, the adoption and expansion of trade restrictions, the requirement for licenses or the occurrence of a trade war, may adversely impact demand for the Company’s products, costs,  
customers, suppliers and/or the U.S. economy or certain sectors thereof or may adversely impact the Company’s ability to select a preferred supplier and, as a result, adversely impact its business.  
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The U.S. government may renegotiate, or potentially terminate, existing bilateral or multi-lateral trade agreements and treaties with foreign countries, including countries such as China. The Company  
manufactures a substantial amount of its products in China. Additional tariffs may cause the Company to increase prices to its customers, which may reduce demand, or, if it is unable to increase  
prices, result in lowering its margin on products sold. Furthermore, the Company’s global operations, including in China and Russia, subject it to sanctions laws in the countries where it trades and to  
U.S. sanctions. The Company's operations in Russia have been affected by sanctions by a number of governments on the Russian financial sector, including the United States, the European Union,  
and the United Kingdom. These sanctions may have the effect of disrupting the Company's collection of outstanding accounts receivable and ability to generate revenue in Russia. Based on the  
projected affect of these sanctions or the imposition of additional sanctions, this impact on operations may require the Company to reduce or exit its business in Russia or another country. Any  
reduction or exit of our business could result in changes, which could be material.  
It remains unclear what the U.S. or foreign governments will or will not do with respect to sanctions, tariffs, international trade agreements and policies on a short-term or long-term basis. The  
Company cannot predict future trade policy or the terms of any renegotiated trade agreements and their impacts on its business.  
Risks Related to Our Common Shares.  
Anti-takeover provisions could make it more difficult for a third party to acquire the Company. Certain provisions of the Company's charter documents, including provisions limiting the ability of  
shareholders to raise matters at a meeting of shareholders without giving advance notice, may make it more difficult for a third party to gain control of the Company's board of directors and may have  
the effect of delaying or preventing changes in the Company's control or management. This could have an adverse effect on the market price of the Company's common shares. Additionally, Ohio  
corporate law provides that certain notice and informational filings and special shareholder meeting and voting procedures must be followed prior to consummation of a proposed control share  
acquisition, as defined in the Ohio Revised Code (ORC). Assuming compliance with the prescribed notice and information filings, a proposed control share acquisition may be made only if, at a  
special meeting of shareholders, the acquisition is approved by both a majority of its voting power represented at the meeting and a majority of the voting power remaining after excluding the  
combined voting power of the interested shares, as defined in the ORC. The application of these provisions of the ORC also could have the effect of delaying or preventing a change of control.  
The declaration, payment and amount of dividends is at the discretion of the Company’s board of directors. Although the Company has paid dividends on its common shares in the past, the  
declaration and payment of future dividends, as well as the amount thereof, are subject to declaration by the Company’s board of directors. The amount and size of any future dividends will depend  
on the Company’s results of operations, financial condition, capital levels, cash requirements, future prospects and other factors.  
General Risks.  
The Company's ability to maintain effective internal control over financial reporting may be insufficient to allow it to accurately report its financial results or prevent fraud, and this could cause its  
financial statements to become materially misleading and adversely affect the trading price of its common shares. The Company requires effective internal control over financial reporting in order to  
provide reasonable assurance with respect to its financial reports and to effectively prevent fraud. Internal control over financial reporting may not prevent or detect misstatements because of its  
inherent limitations, including the possibility of human error, the circumvention or overriding of controls or fraud. Therefore, even effective internal controls can provide only reasonable assurance with  
respect to the preparation and fair presentation of financial statements. If the Company cannot provide reasonable assurance with respect to its financial statements and effectively prevent fraud, its  
financial statements could become materially misleading, which could adversely affect the trading price of its common shares.  
If the Company is not able to maintain the adequacy of its internal control over financial reporting, including any failure to implement required new or improved controls, its business, financial condition  
and operating results could be harmed. Any material weakness could affect investor confidence in the accuracy and completeness of its financial statements. As a result, the Company's ability to  
obtain any additional financing, or additional financing on favorable terms, could be materially and adversely affected. This, in turn, could materially and adversely affect its business, financial  
condition and the market value of its securities and require it to incur additional costs to improve its internal control systems and procedures. In addition, perceptions of the Company among  
customers, lenders, investors, securities analysts and others could also be adversely affected.  
We may be exposed to certain regulatory and financial risks related to climate change. Growing concerns about climate change may result in the imposition of additional regulations or restrictions to  
which we may become subject. A number of governments or governmental bodies have introduced or are contemplating regulatory changes in response to climate change, including regulating  
greenhouse gas emissions. The outcome of new legislation or regulation in the U.S. and other jurisdictions in which we operate may result in new or additional requirements, additional charges to  
fund energy efficiency activities, and fees or restrictions on certain activities. Compliance with these climate change initiatives may also result in additional costs to us, including, among other things,  
increased production costs, additional taxes, reduced emission allowances or additional restrictions on production or operations. Any adopted future climate change regulations could also negatively  
impact our ability to compete with companies situated in areas not subject to such limitations. Even without such regulation, increased public awareness and adverse publicity about potential impacts  
on climate change emanating from us or our industry could harm us.  
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We may not be able to recover the cost of compliance with new or more stringent laws and regulations, which could adversely affect our results of operations, financial position or cash flows.  
An adverse determination that the Company's services, products or manufacturing processes infringe the intellectual property rights of others, or its failure to enforce its intellectual property rights  
could have a materially adverse effect on its business, operating results or financial condition. As is common in any high technology industry, others have asserted from time to time, and may assert  
in the future, that the Company's services, products or manufacturing processes infringe their intellectual property rights. A court determination that its services, products or manufacturing processes  
infringe the intellectual property rights of others could result in significant liability and/or require it to make material changes to its services, products and/or manufacturing processes.  
The Company also seeks to enforce its intellectual property rights against infringement. The Company cannot predict the outcome of actions to enforce its intellectual property rights, and, although it  
seeks to enforce its intellectual property rights, it cannot guarantee that it will be successful in doing so. Any of the foregoing could have a materially adverse effect on the Company's business,  
operating results or financial condition.  
The Company may be exposed to liabilities under the FCPA or other worldwide anti-bribery laws, which could harm its reputation and have a material adverse effect on its business. The Company is  
subject to compliance with various laws and regulations, including worldwide anti-bribery laws. Anti-bribery laws generally prohibit companies, and third parties acting on their behalf, from engaging in  
bribery or making or receiving other improper payments to another person or entity, including government officials for the purpose of obtaining or retaining business or gaining an unfair business  
advantage or inducing a person to act improperly or rewarding them for doing so. The FCPA also requires proper record keeping and characterization of such payments in the Company's reports filed  
with the SEC.  
The Company's employees and agents are required to comply with these laws. The Company operates in many parts of the world that have experienced governmental and commercial corruption to  
some degree, and strict compliance with anti-bribery laws may conflict with local customs and practices. Non-US companies, including some that may compete with the Company, may not be subject  
to the FCPA or other anti-bribery laws and may follow local customs and practices. Accordingly, such companies may be more likely to engage in activities prohibited by the anti-bribery laws which  
apply to the Company, which could have a significant adverse impact on the Company's ability to compete for business in such countries.  
Despite the Company's commitment to legal compliance and corporate ethics, it cannot ensure that its policies and procedures will always protect it from intentional, reckless or negligent acts  
committed by its employees or agents. Violations of these laws, or allegations of such violations, could disrupt the Company's business and result in financial penalties, debarment from government  
contracts and other consequences that may have a material adverse effect on its reputation, business, financial condition or results of operations. Future changes in anti-bribery or economic  
sanctions laws and enforcement could also result in increased compliance requirements and related expenses that may also have a material adverse effect on its business, financial condition or  
results of operations.  
Economic conditions and regulatory changes leading up to and following the United Kingdom's (U.K.) exit from the EU could have a material adverse effect on the Company's business and results of  
operations. The U.K.’s exit from the EU (Brexit) and the resulting significant change to the U.K.’s relationship with the EU and with countries outside the EU (and the laws, regulations and trade deals  
impacting business conducted between them) could disrupt the overall economic growth or stability of the U.K. and the EU and negatively impact the Company’s European operations. The U.K. and  
the EU have entered into a free trade agreement that now governs the U.K.’s relationship with the EU. While the U.K. and the EU can generally continue to trade with each other without the  
imposition of tariffs for imports and exports, there are new customs requirements that require additional documentation and data, and there are also new controls on the movement and reporting of  
goods. Although we have not experienced any material disruption in our business as a result of Brexit, we do not know the extent to which Brexit and the free trade agreement will ultimately impact  
the business and regulatory environment in the U.K., the rest of the EU or other countries, although it is possible there will be tighter controls and administrative requirements for imports and exports  
between the U.K. and the EU or other countries, as well as increased regulatory complexities. Any of these factors could adversely impact customer demand, our relationships with customers and  
suppliers and our results of operations.  
Changes in laws or regulations or the manner of their interpretation or enforcement could adversely impact the Company's financial performance and restrict its ability to operate its business or  
execute its strategies. New laws or regulations, or changes in existing laws or regulations or the manner of their interpretation or enforcement, could increase the Company's cost of doing business  
and restrict its ability to operate its business or execute its strategies. This includes, among other things, the possible increase in U.S. corporate income tax rates, legislation and regulatory initiatives  
relating to climate change and environmental policy and other changes relating to the Biden Administration transition, compliance costs and enforcement under applicable securities laws, including  
the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), the German Securities Trading Act (Wertpapierhandelsgesetz) and Regulation (EU) No. 596/2014 of the  
European Parliament and of the Council of April 16, 2014, as well as costs associated with complying with the Patient Protection and Affordable Care Act of 2010 and the regulations promulgated  
thereunder.  
The Company’s actual operating results may differ significantly from its guidance. From time to time, the Company releases guidance, including any guidance that it may include in the reports that it  
files with the SEC regarding its future performance.  
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This guidance, which consists of forward-looking statements, is prepared by its management and is qualified by, and subject to, the assumptions and the other information included in this annual  
report on Form 10-K, as well as the factors described under “Management's Discussion and Analysis of Financial Condition and Results of Operation—Forward-Looking Statement Disclosure.” The  
Company’s guidance is not prepared with a view toward compliance with published guidelines of the American Institute of Certified Public Accountants, and neither its independent registered public  
accounting firm nor any other independent or outside party compiles or examines the guidance and, accordingly, no such person expresses any opinion or any other form of assurance with respect  
thereto.  
Guidance is based upon a number of assumptions and estimates that, while presented with numerical specificity, are inherently subject to business, economic and competitive uncertainties and  
contingencies, many of which are beyond the Company’s control and are based upon specific assumptions with respect to future business decisions, some of which will change. The principal reason  
that the Company releases such data is to provide a basis for its management to discuss its business outlook with analysts and investors. The Company does not accept any responsibility for any  
projections or reports published by any such persons.  
Guidance is necessarily speculative in nature, and it can be expected that some or all of the assumptions of the guidance furnished by the Company will not materialize or will vary significantly from  
actual results. Accordingly, the Company’s guidance is only an estimate of what management believes is realizable as of the date of release. Actual results will vary from the guidance. Investors  
should also recognize that the reliability of any forecasted financial data diminishes the farther in the future that the data are forecast. In light of the foregoing, investors are urged to put the guidance  
in context and not to place undue reliance on it.  
ITEM 1B: UNRESOLVED STAFF COMMENTS  
None.  
ITEM 2: PROPERTIES  
As of December 31, 2021, the Company operates a real estate footprint of approximately 1,500,000 square feet and has realized a sustainable and significant reduction from approximately 2,100,000  
square feet since 2020. Since 2018, the Company reduced its operating real estate footprint nearly 50 percent. Included in the real estate footprint reduction is the transition of the Company’s  
corporate operations from North Canton, Ohio to a leased facility in Hudson, Ohio, a co-workspace with multiple private meeting areas.  
Further, the Company owns or leases and operates selling, service and administrative properties across the Americas, EMEA and Asia Pacific. The Company also owns or leases and operates  
manufacturing facilities in North Canton, Ohio, Manaus, Brazil and Paderborn, Germany. Generally, the global properties are utilized by the Company’s Eurasia Banking, Americas Banking and Retail  
segments. The Company continues to develop key software delivery hubs in Atlanta, Georgia, Katowice, Poland, and Mumbai, India.  
The Company considers that its properties are generally in good condition, are well maintained, and are generally suitable and adequate to carry on the Company's business.  
ITEM 3: LEGAL PROCEEDINGS  
The information required for this Item is incorporated herein by reference to Note 20: Commitments and Contingencies—Indirect Tax Contingencies and Note 20: Commitments and Contingencies—  
Legal Contingencies.  
ITEM 4: MINE SAFETY DISCLOSURES  
Not applicable.  
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PART II  
ITEM 5: MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES  
The common shares of the Company are listed on the New York Stock Exchange with a symbol of “DBD.”  
There were 34,587 shareholders of the Company at December 31, 2021, which includes an estimated number of shareholders who had shares held in their accounts by banks, brokers, and trustees  
for benefit plans and the agent for the dividend reinvestment plan.  
Information concerning the Company’s share repurchases made during the fourth quarter of 2021 is as follows:  
Total Number of Shares  
Purchased (1)  
Average Price Paid Per  
Share  
Total Number of Shares Purchased as Part Maximum Number of Shares that May  
Period  
of Publicly Announced Plans  
Yet Be Purchased Under the Plans (2)  
October  
November  
December  
1,040  
$
$
$
9.76  
2,426,177  
2,426,177  
2,426,177  
1,040  
Total  
$
9.76  
(1) All shares were surrendered or deemed surrendered to the Company in connection with the Company’s stock-based compensation plans.  
(2) The total number of shares repurchased as part of the publicly announced share repurchase plan was 13,450,772 as of December 31, 2021. The plan was approved by the Board of Directors in  
April 1997. The Company may purchase shares from time to time in open market purchases or privately negotiated transactions. The Company may make all or part of the purchases pursuant to  
accelerated share repurchases or Rule 10b5-1 plans. The plan has no expiration date. The following table provides a summary of Board of Director approvals to repurchase the Company's  
outstanding common shares:  
Total Number of Shares  
Approved for Repurchase  
1997  
2004  
2005  
2007  
2011  
2012  
2,000,000  
2,000,000  
6,000,000  
2,000,000  
1,876,949  
2,000,000  
15,876,949  
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PERFORMANCE GRAPH  
The graph below compares the cumulative five-year total return provided to shareholders on the Company's common shares relative to the cumulative total returns of the S&P 500 index, the S&P  
Midcap 400 index and two customized peer groups, whose individual companies are listed in footnotes 1 and 2 below. An investment of $100 (with reinvestment of all dividends) is assumed to have  
been made in the Company's common shares, in each index and in each of the peer groups on December 31, 2016 and its relative performance is tracked through December 31, 2021.  
The Compensation Committee of the Company's Board of Directors annually reviews and approves the selection of peer group companies, adjusting the group from time to time based on changes in  
the Company's industry and the Company’s operations, the current peer group and the comparability of our peer group companies.  
1.  
There are seventeen companies included in the Company's 2021 peer group, which are: ACI Worldwide, Alliance Data Systems Corp., Benchmark Electronics Inc., Broadridge Financial  
Solutions Inc., Ciena Corporation, Euronet Worldwide Inc., Juniper Networks Inc., Logitech International SA, NCR Corp., Netapp Inc., Pitney Bowes Inc., Sabre Corp., Sanmina Corp., The  
Brink's Company, Unisys Corp., Western Union Co. and Zebra Technologies Corp.  
2.  
There are fifteen companies included in the Company's 2020 peer group, which are: Alliance Data Systems Corp., Benchmark Electronics Inc., Broadridge Financial Solutions Inc., Ciena  
Corporation, Euronet Worldwide Inc., Juniper Networks Inc., Logitech International SA, NCR Corp., Netapp Inc., Pitney Bowes Inc., Sabre Corp., Sanmina Corp., Unisys Corp., Western  
Union Co. and Zebra Technologies Corp.  
ITEM 6: [RESERVED]  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
ITEM 7: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS  
OVERVIEW  
Management’s discussion and analysis should be read in conjunction with the consolidated financial statements and accompanying notes that appear elsewhere in this annual report on Form 10-K.  
For additional information regarding general information regarding the Company, its business, strategy, competitors and operations, refer to Item 1 of this annual report on Form 10-K.  
Business Drivers  
The business drivers of the Company's future performance include, but are not limited to:  
demand for services on distributed IT assets such as ATMs, POS and SCO, including managed services and professional services;  
timing of system upgrades and/or replacement cycles for ATMs, POS and SCO;  
demand for software products and professional services;  
demand for security products and services for the financial, retail and commercial sectors; and  
demand for innovative technology in connection with the Company's Connected Commerce strategy.  
The following discussion should be read in conjunction with the consolidated financial statements and the accompanying notes that appear elsewhere in this annual report on Form 10-K.  
COVID-19 Impact  
The Company continues to deliver high service levels to customers, even in hard-hit areas around the world, and received positive feedback from customers, including critical infrastructure providers,  
such as supermarkets and financial institutions, as to how effectively it has responded to the pandemic.  
The Company continues to focus on the stability of its suppliers and supply chain to prepare for any potential difficulties stemming from the pandemic. In 2021, the Company faced unprecedented  
challenges brought on by the second year of the pandemic. Supply chain disruption, whether it be access to critical raw material components, such as semiconductor chips, or freight lead times and  
availability, negatively affected virtually every business in some form – Diebold Nixdorf included. The Company’s 2021 financial performance was heavily impacted by longer lead times – both  
inbound and outbound – as well as non-billable inflationary pressures associated with these headwinds. While the Company believes that many of these headwinds peaked in the second half of  
2021, its expectation is that there will not be a material improvement in raw material and freight costs through the end of the third quarter of 2022. We look forward to moving past the global  
macroeconomic challenges we have faced over the past two years by utilizing various mitigation strategies (e.g., supply chain optimization and price increases) to deliver for our customers and  
shareholders. We believe the Company is well-positioned to capitalize on the strong demand for our products and solutions as customers continue to desire our market leading devices, services and  
software, as the market moves toward a self-service automation focus driven by the changed behavior of consumers.  
Given the measure of uncertainty surrounding the COVID-19 pandemic and the impacts it may have on our business and the businesses of our customers and suppliers, the possible resurgence of  
COVID-19 infection rates, including as a result of new variants, and government actions in response thereto could disrupt our operations and our supply chain and materially adversely affect our  
business. Because the situation continues to evolve, we cannot reasonably estimate the ultimate impact to our business, results of operations, cash flows and financial position that the COVID-19  
pandemic may have, but such impact could be material.  
DN Now Transformation Activities  
Commensurate with its strategy, in 2021, the Company completed the execution of its multi-year transformation program called DN Now. The Company’s DN Now initiatives consisted of a number of  
work streams designed to improve operational efficiency and sustainably increase profits and cash flows. The Company has achieved a substantial amount of annual cost savings associated with the  
DN Now initiatives. In connection with its DN Now initiatives, the Company incurred restructuring and transformation expenses, the most notable of which are severance accruals and third-party  
transformation fees, totaling $98.9 and $181.8 in 2021 and 2020, respectively.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
RESULTS OF OPERATIONS  
This Results of Operations focuses on discussion of 2021 results as compared to 2020 results. For discussion of 2020 results as compared to 2019 results, see “Item 7. Management’s Discussion  
and Analysis of Financial Condition and Results of Operations” within our Form 10-K for the year ended December 31, 2020 filed with the SEC on March 1, 2021.  
Net Sales  
The following table represents information regarding our net sales for the years ended December 31:  
% of Total Net Sales for the Year Ended  
2021  
2020  
% Change  
% Change in CC (1)  
2021  
2020  
Segments  
Eurasia Banking  
Services  
Products  
$
$
758.0  
595.8  
$
$
819.0  
612.1  
(7.4)  
(2.7)  
(5.4)  
(10.2)  
(4.7)  
(7.9)  
19.4  
15.3  
34.7  
21.0  
15.7  
36.7  
Total Eurasia Banking  
1,353.8  
1,431.1  
Americas Banking  
Services  
Products  
$
$
923.2  
434.1  
$
$
962.9  
456.5  
(4.1)  
(4.9)  
(4.4)  
(4.1)  
(4.6)  
(4.2)  
23.6  
11.2  
34.8  
24.7  
11.7  
36.4  
Total Americas Banking  
1,357.3  
1,419.4  
Retail  
Services  
Products  
Total Retail  
$
$
$
622.4  
571.7  
$
$
$
582.6  
469.2  
6.8  
21.8  
13.5  
2.6  
18.5  
9.6  
15.9  
14.6  
30.5  
14.9  
12.0  
26.9  
1,194.1  
1,051.8  
3,905.2  
3,902.3  
100.0  
100.0  
Total net sales  
0.1  
(1.8)  
(1) The Company calculates constant currency (CC) by translating the prior-year period results at the current year exchange rate.  
Net sales increased $2.9, or 0.1 percent, including a net favorable currency impact of $74.0 primarily related to the euro, resulting in a constant currency decrease of $71.1, $59.8 of which is  
attributable to divested businesses.  
Segments  
Eurasia Banking net sales decreased $77.3, including a net favorable currency impact of $38.4 related primarily to the euro and divestitures of $44.8. Excluding the impact of currency and  
divestitures, net sales decreased $70.9 driven by unplanned reductions in installation activity, including delays resulting from global supply chain disruptions, non-recurrence of prior-year  
refresh projects and the Company's initiative to reduce low margin services contracts.  
Americas Banking net sales decreased $62.1, including a net unfavorable currency impact of $1.9 primarily related to the Brazilian real and divestitures of $9.6. Excluding currency and  
divestitures, net sales decreased $50.6 mostly from the postponement of installation activity into 2022 due to supply chain challenges. Also contributing to the reduction in revenue were  
large non-recurring 2020 product refresh projects in Canada, Mexico and on U.S. national accounts.  
Retail net sales increased $142.3, including a net favorable currency impact of $37.5 mostly related to the euro and offset by divestitures of $5.4. Excluding currency and divestitures, net  
sales increased $110.2 primarily from POS and SCO roll-outs in Europe and related software and professional services.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
Gross Profit and Gross Margin  
The following table represents information regarding our gross profit and gross margin for the years ended December 31:  
2021  
2020  
$ Change  
% Change  
Gross profit - services  
Gross profit - products  
$
726.3  
317.1  
$
698.2  
336.8  
$
$
28.1  
(19.7)  
8.4  
4.0  
(5.8)  
$
1,043.4  
$
1,035.0  
Total gross profit  
0.8  
Gross margin - services  
Gross margin - products  
Total gross margin  
31.5 %  
19.8 %  
26.7 %  
29.5 %  
21.9 %  
26.5 %  
Services gross margin increased 200 basis points, or 100 basis points after excluding the impacts of non-routine and restructuring charges, which were $25.5 higher in the prior year, primarily as a  
result of 2020 being the final year of amortization from certain intangible assets established in purchase accounting of $7.5 and a non-recurring $25.5 prior year loss contract provision related to  
discontinuance of a service support platform. Excluding the impact of non-routine and restructuring expense, services gross margin increased 100 basis points due in part to sustainable savings  
brought about by the Company’s service modernization plan as well as exiting low margin maintenance contracts, and efficiency improvements from Software Excellence initiatives across all three  
segments.  
Product gross margin decreased 210 basis points, or 300 basis points after excluding a $13.5 year-over-year reduction in non-routine and restructuring charges. Excluding the impact of non-routine  
and restructuring expense, product gross margin decreased 300 basis points due to higher logistics costs and raw material price inflation.  
Operating Expenses  
The following table represents information regarding our operating expenses for the years ended December 31:  
2021  
2020  
$ Change  
% Change  
Selling and administrative expense  
Research, development and engineering expense  
Loss (gain) on sale of assets, net  
Impairment of assets  
$
775.6  
126.3  
3.1  
$
$
858.6  
133.4  
11.5  
$
$
(83.0)  
(7.1)  
(8.4)  
(9.7)  
(5.3)  
(73.0)  
(82.7)  
1.3  
7.5  
(6.2)  
$
906.3  
1,011.0  
(104.7)  
Total operating expenses  
(10.4)  
Selling and administrative expense decreased $83.0, or $8.3 excluding the impact of $74.7 of reduced non-routine and restructuring expenses. Non-routine and restructuring expenses decreased  
year-over-year due to the the DN Now transformation activities lessening in 2021 as the program reached its conclusion in the fourth quarter of 2021. The $8.3 reduction in selling and administrative  
expense, excluding the impact of non-routine and restructuring expenses, is the result of reduced incentive compensation.  
Research, development and engineering expense decreased $7.1. Excluding the impact of non-recurring restructuring charges of $6.4 and non-recurring non-routine charges of $0.9, research,  
development and engineering expense remained flat year-over-year.  
Net loss on sales of assets for 2021 was $3.1, primarily from the divestiture of the non-core German IT business. In 2020, the Company recorded a net loss on sale of assets of $11.5, primarily  
related to the divestitures of certain non-core operations in China, Brazil and Denmark, partially offset by a gain on sale of assets related primarily to the sale of Portavis GmbH, a retail business in  
Italy, and the Company's former headquarters building.  
The Company recorded impairment charges of $1.3 in 2021 and $7.5 in 2020, which primarily relate to assets from non-core business being transferred to assets held for sale. The volume decreased  
in 2021 as the Company is reaching the completion of its initiative to divest non-core business interests.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
Operating Profit (Loss)  
The following table represents information regarding our operating profit (loss) for the years ended December 31:  
2021  
2020  
$ Change  
% Change  
Operating profit (loss)  
Operating margin  
$
137.1  
3.5 %  
$
24.0  
0.6 %  
$
113.1  
471.3  
Operating profit increased $113.1 compared to the prior year, which is almost entirely due to savings from reduced non-routine and restructuring charges related to the DN Now transformation, which  
lowered selling and administrative and research, development and engineering expenses. These charges lessened in 2021 as the Company began the transformation in the middle of 2018, reached  
its peak during 2019 and 2020, with the conclusion in the fourth quarter of 2021.  
Other Income (Expense)  
The following table represents information regarding our other income (expense) for the years ended December 31:  
2021  
2020  
$ Change  
% Change  
Interest income  
Interest expense  
Foreign exchange loss, net  
Miscellaneous, net  
$
6.1  
(195.3)  
(2.0)  
$
$
6.8  
(292.7)  
(14.4)  
6.8  
$
$
(0.7)  
97.4  
12.4  
(3.4)  
105.7  
(10.3)  
33.3  
86.1  
50.0  
3.4  
$
(187.8)  
(293.5)  
Other income (expense)  
36.0  
Other income (expense) improved by $105.7, which is attributable to reductions in interest expense and foreign exchange loss. Interest expense decreased $97.4 due to nonrecurrence of a July 2020  
make-whole premium and write-off of deferred debt issuance costs as a result of the repayment of a portion of the amounts outstanding under the Company's previous revolving and term loan credit  
agreement, with incremental savings from the pay down of debt and reduced interest rates. Foreign exchange loss, net, decreased $12.4 with no significant losses incurred in 2021.  
Net Loss  
The following table represents information regarding our income (loss), net of tax, for the years ended December 31:  
2021  
2020  
$ Change  
% Change  
Net loss  
Percent of net sales  
Effective tax rate  
$
(78.1)  
(2.0)%  
(54.6)%  
$
(267.8)  
(6.9)%  
0.4 %  
$
189.7  
70.8  
Net loss saw an improvement of $189.7 primarily due to the reduction of loss before taxes resulting from the increase in operating profit and decrease in interest expense described above. The  
effective tax rate for 2021 was (54.6) percent. Tax expense items contributing to the 2021 and 2020 differences between the U.S. federal income tax rate included valuation allowances related to  
certain foreign and U.S. tax attributes for which realization does not meet the more likely than not criteria, U.S. tax on foreign income, withholding taxes, non-deductible expenses and other items.  
These items were partially offset by benefits related to settling certain open tax years in Germany and the U.S. and other changes to uncertain tax position accruals, non-taxable incentives, and other  
items.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
Segment Operating Profit Summary  
The following tables represent information regarding the Company's operating profit by reporting segment. On a consolidated basis, and as shown in Note 22, segment operating profit decreased  
$41.3 in 2021 from the prior year, despite the $113.1 improvement to operating profit as presented on the consolidated statement of operations. The improvement in operating profit is primarily driven  
by a $82.9 reduction of DN Now restructuring and transformation expense and a $46.7 reduction in non-routine expenses, neither of which impact the segment results presented below.  
Eurasia Banking:  
2021  
1,353.8  
110.4  
8.2 %  
2020  
1,431.1  
$ Change  
% Change  
Net sales  
Segment operating profit  
Segment operating profit margin  
$
$
$
$
$
$
(77.3)  
(50.1)  
(5.4)  
(31.2)  
160.5  
11.2 %  
Segment operating profit decreased $50.1 in 2021 compared to the prior year, due primarily to reductions in segment gross profit resulting from freight charges and inflationary pressures. Also  
contributing to the year-over-year decline are incremental spending in human resources and information technology, as well as the non-recurrence of one-time 2020 cost savings related to the  
COVID-19 pandemic.  
Segment operating profit margin decreased 300 basis points mostly from the higher operating expense noted above.  
Americas Banking:  
2021  
1,357.3  
2020  
1,419.4  
$ Change  
% Change  
Net sales  
Segment operating profit  
Segment operating profit margin  
$
$
$
$
$
$
(62.1)  
(38.5)  
(4.4)  
(20.8)  
146.4  
10.8 %  
184.9  
13.0 %  
Segment operating profit and segment operating profit margin decreased $38.5 and 220 basis points, respectively, which is entirely attributable to the reduction in gross profit resulting from  
decreased sales, and lower gross margin percentages as a result of increases in logistics costs as well as inflation of raw material pricing.  
Retail:  
Net sales  
Segment operating profit  
2021  
1,194.1  
114.3  
9.6 %  
2020  
1,051.8  
67.0  
6.4 %  
$ Change  
% Change  
$
$
$
$
$
$
142.3  
47.3  
13.5  
70.6  
Segment operating profit margin  
Segment operating profit and segment operating profit margin increased $47.3 and 320 basis points, respectively, which is entirely attributable to the increase in gross profit resulting from higher  
sales of POS and SCO product and related professional services, which are high-margin offerings and drive an improvement in year-over-year solution mix.  
LIQUIDITY AND CAPITAL RESOURCES  
Capital resources are obtained from income retained in the business, borrowings under the Company’s senior notes, committed and uncommitted credit facilities and operating and capital leasing  
arrangements. Management expects that the Company’s capital resources will be sufficient to finance planned working capital needs, R&D activities, investments in facilities or equipment and  
required pension contributions for at least the next 12 months and for the foreseeable future thereafter. The Company had no restricted cash at December 31, 2021 and December 31, 2020. The  
Company has made acquisitions in the past and may make acquisitions in the future. Part of the Company's strategy is to optimize the business portfolio through divestitures and complementary  
acquisitions. The Company intends to finance any future acquisitions with cash and short-term investments, cash provided from operations, borrowings under available credit facilities, proceeds from  
debt or equity offerings and/or the issuance of common shares.  
The Company's total cash and cash availability as of December 31, 2021 and 2020 was as follows:  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
2021  
2020  
Cash and cash equivalents  
Additional cash availability from:  
Uncommitted lines of credit  
Revolving credit facility  
$
$
388.9  
$
$
324.5  
27.5  
284.0  
34.3  
41.1  
283.1  
37.2  
Short-term investments  
734.7  
685.9  
Total cash and cash availability  
The following table summarizes the results, excluding the impact of cash in businesses held for sale, of our consolidated statement of cash flows for the years ended December 31:  
Net cash flow provided (used) by:  
2021  
2020  
2019  
Operating activities  
Investing activities  
Financing activities  
$
$
123.3  
(49.2)  
(3.6)  
(5.7)  
64.8  
$
$
18.0  
(82.6)  
16.9  
$
$
135.8  
(6.8)  
(215.5)  
(1.1)  
Effect of exchange rate changes on cash, cash equivalents and restricted cash  
(3.2)  
(50.9)  
(87.6)  
Net decrease in cash, cash equivalents and restricted cash  
Operating Activities. Cash flows from operating activities can fluctuate significantly from period to period as working capital needs and the timing of payments impact reported cash flows. Net cash  
provided by operating activities was $123.3 for the year ended December 31, 2021, compared to $18.0 net cash provided by operating activities for the year ended December 31, 2020.  
Cash flows from operating activities during the year ended December 31, 2021 compared to the year ended December 31, 2020 were favorably impacted by a $189.7 reduction in net loss.  
Refer to "Results of Operations" discussed above for further discussion of the Company's net loss.  
The net aggregate of inventories and accounts payable was an increase in operating cash flow of $156.6 during the year ended December 31, 2021, compared to a reduction in operating  
cash flow of $(4.2) during the year ended December 31, 2020. The $160.8 change is primarily a result of strict discipline surrounding days payable outstanding, partially offset by an increase  
in raw materials due to longer lead times resulting from supply chain delays.  
The net aggregate of trade receivables and deferred revenue was an increase in operating cash flow of $7.3 during the year ended December 31, 2021, compared to an increase in  
operating cash flow of $0.5 in the year ended December 31, 2020. The $6.8 net change is primarily due to improved collections in 2021.  
The net aggregate of income taxes and deferred income taxes was a decrease in operating cash flow of $17.9 of during the year ended December 31, 2021, compared to an decrease in  
operating cash flow of $50.2 during the year ended December 31, 2020. Refer to Note 4: Income Taxes for additional discussion on income taxes.  
Restructuring resulted in net cash use of $25.4 in 2021, compared to net cash proceeds of $18.0 in 2020. This is a result of restructuring provisions being recorded in the prior year due to the  
identification of additional redundant jobs, while in 2021 there was a reduction of new accruals and an increase in severance payments made.  
Non-cash adjustments to net income were less in 2021 compared to 2020. Depreciation expense decreased from $73.7 to $46.4 as a result of consecutive years of reduced capital  
expenditures. Amortization of deferred financing costs decreased from $45.4 to $17.3 as a result of the July 2020 refinancing event, which also included debt prepayment costs of $67.2.  
Investing Activities. Net cash used by investing activities was $49.2 for the year ended December 31, 2021 compared to net cash used by investing activities of $82.6 for the year ended  
December 31, 2020. The most significant driver of the $33.4 reduction in cash usage was the 2020 usage of $37.0 in divestiture activity, compared to $1.1 proceeds from divestitures in 2021. Capital  
expenditures decreased from $27.5 in 2020 to $20.2 in 2021 as the Company has reduced its real estate footprint and focused its non-working capital investments into the implementation of cloud-  
based software solutions, which are reported in operating activities.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
The Company anticipates total capital expenditures and capitalized software development costs of approximately $55.0 in 2022 to be utilized for improvements to the Company's product line and  
investments in its infrastructure. Currently, the Company finances these investments primarily with funds provided by income retained in the business, borrowings under the Company's committed  
and uncommitted credit facilities, and operating and capital leasing arrangements.  
Financing Activities. Net cash used by financing activities was $3.6 for the year ended December 31, 2021 compared to net cash provided by financing activities of $16.9 for the year ended 2020, a  
change of $20.5. Refer to Note 11: Debt for details of the Company's cash flows related to debt borrowings and repayments, most notably those in connection with the July 2020 refinancing event.  
Specifically, on July 20, 2020, the Company issued approximately $1,100.0 aggregate principal amount of senior secured notes consisting of $700 aggregate principal amount of Diebold Nixdorf,  
Incorporated’s 9.375 percent Senior Secured Notes due 2025 and €350.0 aggregate principal amount of 9.000 percent Senior Secured Notes due 2025 issued by its wholly-owned subsidiary, Diebold  
Nixdorf, Dutch Holding B.V. (collectively, the 2025 Senior Secured Notes) in private offerings exempt from registration under the Securities Act of 1933 (the Securities Act). The net proceeds from the  
offerings, along with cash on hand, was used to repay a portion of the amounts outstanding under the Credit Agreement, including all amounts outstanding under the Term Loan A Facility and Term  
Loan A-1 Facility and $193.8 of revolving credit loans, including all of the revolving credit loans due in December 2020, as well as all related fees and expenses. On July 20, 2020, the Company also  
amended the Credit Agreement to, among other things, extend the maturity of $330.0 of its revolving credit commitments and revolving credit loans from April 30, 2022 to July 20, 2023 (and, effective  
as of July 20, 2020, the Company terminated its other revolving credit commitments under the Revolving Facility other than approximately $39.0 of revolving credit commitments that still mature April  
30, 2022). The Company’s current capital structure includes no significant maturities until 2023.  
Refer to Note 11: Debt for additional information regarding the Company's debt obligations. The Company paid cash for interest related to its debt of $175.1 and $138.1 for the years ended  
December 31, 2021 and 2020, respectively. The increase is related to timing of payments and not reflective of a year-over-year increase in interest expense. As defined by the Company's Credit  
Agreement, the ratio of net debt to trailing 12 months adjusted EBITDA was 4.6 times as of December 31, 2021. As of December 31, 2021, the Company was in compliance with the financial and  
other covenants in its debt agreements.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
Contractual and Other Obligations. We have certain contractual obligations and commitments for general operating purposes. Refer to Note 11: Debt for scheduled maturities and interest rates of our  
long-term debt. Certain maturities are in the next three years, and as such, the Company is pursuing a significant refinancing of its borrowings, subject to certain limitations in its debt agreements and  
market conditions. The Company's leases support global staff via the use of office space, warehouses, vehicles and IT equipment and are discussed in additional detail within Note 16: Leases.  
Changes in our business needs, fluctuating interest rates, and other factors may result in actual payments differing from our estimates. We cannot provide certainty regarding the timing and amounts  
of these payments or our ability to refinance outstanding debt on favorable terms or at all. The Company’s material cash obligations include the following contractual and other obligations as of  
December 31, 2021:  
Payment due by period  
Total  
Less than 1 year  
1.6  
1-3 years  
3-5 years  
More than 5 years  
Short-term uncommitted lines of credit (1)  
Long-term debt  
$
1.6  
2,327.9  
485.3  
189.6  
$
$
$
$
$
25.3  
45.7  
159.7  
66.0  
1,183.8  
274.9  
72.7  
1,098.4  
50.7  
Interest on debt (2)  
Minimum lease obligations  
Purchase commitments  
25.6  
$
3,004.4  
$
273.0  
$
1,531.4  
$
1,174.7  
25.3  
Total  
(1)  
The amount available under the short-term uncommitted lines at December 31, 2021 was $27.5. Refer to Note 11: Debt for additional information.  
Amounts represent estimated contractual interest payments on outstanding long-term debt and notes payable. Rates in effect as of December 31, 2021 are used for variable rate debt.  
(2)  
In addition to the general operating items above, the Company provides eligible employees with benefits pursuant to the pension and postretirement plans further described in Note 15: Benefit Plans.  
Future contributions and disbursements related to the plans are dependent upon a number of factors, including the funded status of the plans.  
The Company expects to meet the material cash requirements for these obligations with cash from operations and borrowings under committed and uncommitted credit facilities as well as  
refinancings.  
Off-Balance Sheet Arrangements. The Company enters into various arrangements not recognized in the consolidated balance sheets that have or could have an effect on its financial condition,  
results of operations, liquidity, capital expenditures or capital resources. The principal off-balance sheet arrangements that the Company enters into are guarantees and sales of finance receivables.  
The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, customers, regulatory agencies and insurance providers. If the  
Company is not able to comply with its contractual obligations, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank. The Company has sold finance receivables  
to financial institutions while continuing to service the receivables. The Company records these sales by removing finance receivables from the consolidated balance sheets and recording gains and  
losses in the consolidated statement of operations (refer to Note 7: Investments).  
Supplemental Guarantor Financial Information. Diebold Nixdorf, Incorporated initially issued its 8.5 percent Senior Notes due 2024 (the 2024 Senior Notes) in an offering exempt from the registration  
requirements of the Securities Act, which were later exchanged in an exchange offer registered under the Securities Act. The 2024 Senior Notes are and will be guaranteed by certain of Diebold  
Nixdorf, Incorporated's existing and future subsidiaries which are listed on Exhibit 22.1 to this annual report on Form 10-K. The following presents the consolidating financial information separately for  
Diebold Nixdorf, Incorporated (the Parent Company), the issuer of the guaranteed obligations, and the guarantor subsidiaries, as specified in the indenture governing the Company's obligations under  
the 2024 Senior Notes, on a combined basis.  
Each guarantor subsidiary is 100 percent owned by the Parent Company at the date of each balance sheet presented. The 2024 Senior Notes are fully and unconditionally guaranteed on a joint and  
several basis by each guarantor subsidiary. The guarantees of the guarantor subsidiaries are subject to release in limited circumstances only upon the occurrence of certain conditions. Each entity in  
the consolidating financial information follows the same accounting policies as described in the consolidated financial statements, except for the use by the Parent Company and the guarantor  
subsidiaries of the equity method of accounting to reflect ownership interests in subsidiaries which are eliminated upon consolidation.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
The following tables present summarized financial information for the Parent Company and the guarantor subsidiaries on a combined basis after elimination of (i) intercompany transactions and  
balances among the Parent Company and the guarantor subsidiaries and (ii) equity in earnings from and investments in any non-guarantor subsidiary.  
Summarized Balance Sheets  
December 31, 2021  
December 31, 2020  
Total current assets  
Total non-current assets  
$
$
511.8  
2,032.2  
$
$
449.9  
1,504.6  
Total current liabilities  
Total non-current liabilities  
$
$
1,476.0  
1,970.9  
$
$
1,252.5  
2,084.3  
Summarized Statements of Operations  
Year Ended  
December 31, 2021  
December 31, 2020  
Net sales  
Cost of sales  
Selling and administrative expense  
Research, development and engineering expense  
Impairment of assets  
$
1,038.3  
767.3  
366.9  
35.8  
$
1,097.4  
784.3  
446.4  
38.1  
2.5  
Loss (gain) on sale of assets, net  
Interest income  
(0.3)  
1.0  
(0.5)  
1.1  
Interest expense  
(139.7)  
8.3  
100.1  
(161.7)  
(267.8)  
(9.5)  
156.9  
(292.7)  
Foreign exchange (loss) gain, net  
Miscellaneous gain/(loss), net  
Loss from continuing operations before taxes  
$
$
Net (loss) income  
Net (loss) income attributable to Diebold Nixdorf, Incorporated  
$
$
(78.8)  
(78.8)  
$
$
(269.1)  
(269.1)  
As of December 31, 2021 and December 31, 2020, the Parent Company and the guarantor subsidiaries on a combined basis had the following balances with non-guarantor subsidiaries:  
Summarized Balance Sheets  
December 31, 2021  
December 31, 2020  
Total current assets  
Total non-current assets  
$
$
218.4  
622.9  
$
$
211.5  
867.5  
CRITICAL ACCOUNTING POLICIES AND ESTIMATES  
Management’s discussion and analysis of the Company’s financial condition and results of operations are based upon the Company’s consolidated financial statements. The consolidated financial  
statements of the Company are prepared in conformity with generally accepted accounting principles in the United States (U.S. GAAP). The preparation of the accompanying consolidated financial  
statements in conformity with U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of  
assets and liabilities reported, disclosures about contingent assets and liabilities and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade  
and financing receivables, inventories, goodwill, intangible assets, other long-lived assets, legal contingencies, guarantee obligations, and assumptions used in the calculation of income taxes,  
pension and post-retirement benefits and customer incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates  
its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors the economic conditions and other factors and will adjust such estimates and  
assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.  
The Company’s significant accounting policies are described in Note 1: Summary of Significant Accounting Policies to the consolidated financial statements, which is contained in Item 8 of this annual  
report on Form 10-K. Management believes that,  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
of its significant accounting policies, its policies concerning revenue recognition, allowances for credit losses, inventory reserves, goodwill, long-lived assets, taxes on income, contingencies and  
pensions and post-retirement benefits are the most critical because they are affected significantly by judgments, assumptions and estimates. Additional information regarding these policies is  
included below.  
Revenue Recognition. Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties. The amount of consideration  
can vary depending on discounts, rebates, refunds, credits, price concessions, incentives, performance bonuses, penalties, or other similar items contained in the contract with the customer of which  
generally these variable consideration components represents minimal amount of net sales. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a  
product or service to a customer.  
The Company's payment terms vary depending on the individual contracts and are generally fixed fee. The Company recognizes advance payments and billings in excess of revenue recognized as  
deferred revenue. In certain contracts where services are provided prior to billing, the Company recognizes a contract asset within trade receivables.  
Taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and that are collected by the Company from a customer are  
excluded from revenue.  
The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Although infrequent, shipping and handling  
associated with outbound freight after control over a product has transferred to a customer is not a separate performance obligation, rather is accounted for as a fulfillment cost. Third-party freight  
payments are recorded in cost of sales.  
The Company includes a warranty in connection with certain contracts with customers, which are not considered to be separate performance obligations. The Company provides its customers a  
manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. For additional information on product warranty refer to Note 9: Product  
Warranties. The Company also has extended warranty and service contracts available for its customers, which are recognized as separate performance obligations. Revenue is recognized on these  
contracts ratably as the Company has a stand-ready obligation to provide services when or as needed by the customer. This input method is the most accurate assessment of progress toward  
completion the Company can apply.  
Product revenue is recognized at the point in time that the customer obtains control of the product, which could be upon delivery or upon completion of installation services, depending on contract  
terms. The Company’s software licenses are functional in nature (the IP has significant stand-alone functionality); as such, the revenue recognition of distinct software license sales is at the point in  
time that the customer obtains control of the rights granted by the license.  
Professional services integrate the commercial solution with the customer's existing infrastructure and helps define the optimal user experience, improve business processes, refine existing staffing  
models and deploy technology to meet branch and store automation objectives. Revenue from professional services are recognized over time, because the customer simultaneously receives and  
consumes the benefits of the Company’s performance as the services are performed or when the Company’s performance creates an asset with no alternative use and the Company has an  
enforceable right to payment for performance completed to date. Generally revenue will be recognized using an input measure, typically costs incurred. The typical contract length for service is  
generally one year and is billed and paid in advance except for installations, among others.  
Services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual services separately if they are distinct. A distinct service is separately  
identifiable from other items in the bundled package if a customer can benefit from it on its own or with other resources that are readily available to the customer. The consideration (including any  
discounts) is allocated between separate services or distinct obligations in a bundle based on their stand-alone selling prices. The stand-alone selling prices are determined based on the prices at  
which the Company separately sells the products or services. For items that are not sold separately, the Company estimates stand-alone selling prices using the cost plus expected margin approach.  
Revenue on service contracts is recognized ratably over time, generally using an input measure, as the customer simultaneously receives and consumes the benefits of the Company’s performance  
as the services are performed. In some circumstances, when global service supply chain services are not included in a term contract and rather billed as they occur, revenue on these billed work  
services are recognized at a point in time as transfer of control occurs.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
The following is a description of principal solutions offered within the Company's two main customer segments that generate the Company's revenue.  
Banking  
Products. Products for banking customers consist of cash recyclers and dispensers, intelligent deposit terminals, teller automation tools and kiosk technologies, as well as physical security solutions.  
The Company provides its banking customers front-end applications for consumer connection points and back-end platforms that manage channel transactions, operations and integration and  
facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and analytics. These offerings include highly configurable, API  
enabled software that automates legacy banking transactions across channels.  
Services. The Company provides its banking customers product-related services which include proactive monitoring and rapid resolution of incidents through remote service capabilities or an on-site  
visit. First and second line maintenance, preventive maintenance and on-demand services keep the distributed assets of the Company's customers up and running through a standardized incident  
management process. Managed services and outsourcing consists of the end-to-end business processes, solution management, upgrades and transaction processing. The Company also provides a  
full array of cash management services, which optimizes the availability and cost of physical currency across the enterprise through efficient forecasting, inventory and replenishment processes.  
Retail  
Products. The retail product portfolio includes modular, integrated and mobile POS and SCO terminals that meet evolving automation and omnichannel requirements of consumers. Supplementing  
the POS system is a broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio which offers a wide range of banknote and coin processing  
systems. Also in the portfolio, the Company provides SCO terminals and ordering kiosks which facilitate an efficient and user-friendly purchasing experience. The Company’s hybrid product line can  
alternate from an attended operator to self-checkout with the press of a button as traffic conditions warrant throughout the business day.  
The Company's platform software is installed within retail data centers to facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise  
management and analytics.  
Services. The Company provides its retail customers product-related services which include on-demand services and professional services. Diebold Nixdorf AllConnect Services for retailers include  
maintenance and availability services to continuously improve retail self-service fleet availability and performance. These include: total implementation services to support both current and new store  
concepts; managed mobility services to centralize asset management and ensure effective, tailored mobile capability; monitoring and advanced analytics providing operational insights to support new  
growth opportunities; and store life-cycle management to proactively monitors store IT endpoints and enable improved management of internal and external suppliers and delivery organizations.  
Inventory Reserves. At each reporting period, the Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order volume and  
inventory aging. With the development of new products, the Company also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value.  
Goodwill. Goodwill is the cost in excess of the net assets of acquired businesses (refer to Note 8: Goodwill and Intangible Assets). The Company tests all existing goodwill at least annually as of  
October 31 for impairment on a reporting unit basis using either a quantitative or qualitative approach. The annual goodwill impairment test was performed using a qualitative analysis in 2021 and a  
quantitative analysis in 2020 and 2019.  
A qualitative analysis is performed by assessing recent trends and factors, including projected market outlook and growth rates, forecasted and actual sales and operating profit margins, discount  
rates, industry data, and other relevant qualitative factors. These trends and factors are compared to, and based on, the assumptions used in the most recent quantitative analysis performed for each  
reporting unit. The results of the qualitative analyses did not indicate a need to perform a quantitative analysis.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
In years in which quantitative analyses were performed, the fair value of the reporting units is determined based upon a combination of the income and market approaches, which are standard  
valuation methodologies. The income approach uses discounted estimated future cash flows, whereas the market approach or guideline public company method utilizes market data of similar publicly  
traded companies. The fair value of the reporting unit is defined as the price that would be received in a sale of the net assets in an orderly transaction between market participants at the assessment  
date. The Company compares the fair value of each reporting unit with its carrying value and would recognize an impairment charge if the amount carrying amount exceeds the reporting unit’s fair  
value.  
The techniques used in the Company's quantitative assessments incorporate a number of assumptions that the Company believes to be reasonable and to reflect market conditions at the  
assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with  
the information available at the time the forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of  
upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, which typically are Level 3 inputs, include discount rates, terminal  
growth rates, market multiple data from selected guideline public companies, management's internal forecasts which include numerous assumptions such as projected net sales, gross profit, sales  
mix, operating and capital expenditures, among others. A number of benchmarks from independent industry and other economic publications were also used. Changes in assumptions and estimates  
after the assessment date may lead to an outcome where impairment charges would be required in future periods. Specifically, actual results may vary from the Company’s forecasts and such  
variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing market conditions.  
The Company tests for interim impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its  
reported amount. In evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company considers the following events and circumstances,  
among others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and  
market considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as  
raw materials, labor or other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior  
periods; (e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a  
reporting unit; and (g) any sustained decrease in share price. If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its  
carrying value, a quantitative impairment test is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized.  
Taxes on Income. Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and  
tax credits. Deferred tax liabilities are recognized for taxable temporary differences and undistributed earnings in certain jurisdictions. Deferred tax assets are reduced by a valuation allowance when,  
based upon the available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Determination of a valuation allowance involves estimates regarding  
the timing and amount of the reversal of taxable temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities are adjusted for  
the effects of changes in tax laws and rates on the date of enactment.  
The Company operates in numerous taxing jurisdictions and is subject to examination by various federal, state and foreign jurisdictions for various tax periods. Additionally, the Company has retained  
tax liabilities and the rights to tax refunds in connection with various acquisitions and divestitures of businesses. The Company’s income tax positions are based on research and interpretations of the  
income tax laws and rulings in each of the jurisdictions in which the Company does business. Due to the subjectivity of interpretations of laws and rulings in each jurisdiction, the differences and  
interplay in tax laws between those jurisdictions, as well as the inherent uncertainty in estimating the final resolution of complex tax audit matters, the Company’s estimates of income tax liabilities  
may differ from actual payments or assessments.  
The Company assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions and any related interest and penalties, when the tax benefit is not more likely  
than not realizable. The Company has recorded an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax position taken or  
expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions are effectively settled.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
At the end of each interim reporting period, the Company estimates the effective tax rate expected to apply to the full fiscal year. The estimated effective tax rate contemplates the expected  
jurisdiction where income is earned, as well as tax planning alternatives. Current and projected growth in income in higher tax jurisdictions may result in an increasing effective tax rate over time. If  
the actual results differ from estimates, the Company may adjust the effective tax rate in the interim period if such determination is made.  
Contingencies. Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources are recorded when it is probable that a liability has been incurred  
and the amount can be reasonably estimated. Legal costs incurred in connection with loss contingencies are expensed as incurred. There is no liability recorded for matters in which the liability is not  
probable and reasonably estimable. Attorneys in the Company's legal department monitor and manage all claims filed against the Company and review all pending investigations. Generally, the  
estimate of probable loss related to these matters is developed in consultation with internal and outside legal counsel representing the Company. These estimates are based upon an analysis of  
potential results, assuming a combination of litigation and settlement strategies. The Company attempts to resolve these matters through settlements, mediation and arbitration proceedings when  
possible. If the actual settlement costs, final judgments, or fines, after appeals, differ from the estimates, the future results may be materially impacted. Adjustments to the initial estimates are  
recorded when a change in the estimate is identified.  
Pensions and Other Post-retirement Benefits. Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used  
in the actuarial calculations have a significant impact on plan obligations and expense. The Company periodically reviews the actual experience compared with the more significant assumptions used  
and make adjustments to the assumptions, if warranted. The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated), fixed-income investments and the year-over-  
year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current asset allocation  
and their expected long term rates of return. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits  
are funded through deposits with trustees. Other post-retirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.  
The following table represents assumed healthcare cost trend rates at December 31:  
2021  
2020  
Healthcare cost trend rate assumed for next year  
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)  
Year that rate reaches ultimate trend rate  
5.6 %  
4.0 %  
2045  
6.3 %  
5.0 %  
2025  
RECENTLY ISSUED ACCOUNTING GUIDANCE  
Refer to Note 1: Summary of Significant Accounting Policies to the consolidated financial statements for information on recently issued accounting guidance.  
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION  
AND RESULTS OF OPERATIONS as of DECEMBER 31, 2021  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
(unaudited)  
(in millions, except per share amounts)  
FORWARD-LOOKING STATEMENT DISCLOSURE  
In this annual report on Form 10-K, statements that are not reported financial results or other historical information are “forward-looking statements.” Forward-looking statements give current  
expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements include, but are not limited to, statements regarding the Company's  
expected future performance (including expected results of operations and financial guidance), future financial condition, future operating results, strategy and plans. Forward-looking statements may  
be identified by the use of the words “anticipates,” “expects,” “intends,” “plans,” “will,” “believes,” “estimates,” “potential,” “target,” “predict,” “project,” “seek,” and variations thereof or similar  
expressions. These statements are used to identify forward-looking statements. These forward-looking statements reflect the current views of the Company with respect to future events and involve  
significant risks and uncertainties that could cause actual results to differ materially.  
Although the Company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and key  
performance indicators that impact the Company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those  
expressed in or implied by the forward-looking statements.  
Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Some of the risks, uncertainties and other factors that could cause  
actual results to differ materially from those expressed in or implied by the forward-looking statements include, but are not limited to:  
the overall impact of global supply chain complexities on the Company and its business, including delays in sourcing key components as well as longer transport times, especially for  
container ships and U.S. trucking, given the Company’s reliance on suppliers, subcontractors and availability of raw materials and other components;  
the ultimate impact of the ongoing COVID-19 pandemic, including further adverse effects to the Company’s supply chain, maintenance of increased order backlog, and the effects of any  
COVID-19 pandemic-related cancellations;  
the Company's ability to continue to sustain benefits from its cost-reduction initiatives and to achieve benefits from its growth and other strategic initiatives;  
the success of the Company’s new products, including its DN Series line, EASY family of retail checkout solutions, and EV charging service business;  
the impact of a cybersecurity breach or operational failure on the Company's business;  
the Company's ability to generate sufficient cash to service its debt, to comply with the covenants contained in the agreements governing its debt, or to refinance its existing indebtedness;  
the Company’s ability to attract, retain and motivate key employees;  
the Company’s reliance on suppliers, subcontractors and availability of raw materials and other components;  
the outcome of the appraisal proceedings initiated in connection with the implementation of the DPLTA with the former Diebold Nixdorf AG and the merger/squeeze-out;  
changes in the Company's intention to further repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, which could negatively impact foreign  
and domestic taxes;  
the Company's ability to successfully manage acquisitions, divestitures, and alliances;  
the impact of market and economic conditions, including the proliferation of cash and any deterioration or disruption in the financial and service markets, including the bankruptcies,  
restructurings or consolidations of financial institutions, which could reduce our customer base and/or adversely affect our customers' ability to make capital expenditures, as well as  
adversely impact the availability and cost of credit;  
competitive pressures, including pricing pressures and technological developments;  
changes in political, economic or other factors such as currency exchange rates, inflation rates (including the impact of possible currency devaluations in countries experiencing high inflation  
rates), recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the Company's operations;  
the Company's ability to maintain effective internal controls;  
unanticipated litigation, claims or assessments, as well as the outcome/impact of any current/pending litigation, claims or assessments; and  
the effect of changes in law and regulations or the manner of enforcement in in the U.S. and internationally and the Company’s ability to comply with government regulations.  
Except to the extent required by applicable law or regulation, the Company undertakes no obligation to update these forward-looking statements to reflect future events or circumstances or to reflect  
the occurrence of unanticipated events.  
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ITEM 7A: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  
(dollars in millions, except per share amounts)  
The Company is exposed to foreign currency exchange rate risk inherent in its international operations denominated in currencies other than the U.S. dollar. A hypothetical 10 percent movement in  
the applicable foreign exchange rates would have resulted in an increase or decrease in 2021 operating profit of $23.9 and $29.2, respectively, and $17.9 and $21.9, respectively, for 2020. The  
sensitivity model assumes an instantaneous, parallel shift in the foreign currency exchange rates. Exchange rates rarely move in the same direction. The assumption that exchange rates change in  
an instantaneous or parallel fashion may overstate the impact of changing exchange rates on amounts denominated in a foreign currency.  
The Company’s risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures. The intent is to offset gains and losses that occur on  
the underlying exposures with gains and losses on the derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company’s primary  
exposures to foreign exchange risk are movements in the euro, British pound, Canadian dollar, Brazilian real, Thai baht and Mexican peso.  
The Company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted credit facilities and interest rate swaps. At December 31, 2021 and 2020,  
variable rate borrowings under the credit facilities totaled $833.2 and $871.7, respectively, of which $325.0 were effectively converted to fixed rate using interest rate swaps at both December 31,  
2021 and 2020, respectively. A one percentage point increase or decrease in interest rates would have resulted in an increase or decrease in interest expense of $5.1 and $5.5 for 2021 and 2020,  
respectively, including the impact of the swap agreements. The Company’s primary exposure to interest rate risk is movements in the LIBOR, which is consistent with prior periods. Refer to Item 1A  
of this annual report on Form 10-K for a discussion of risks relating to any discontinuance, modification or other reforms to LIBOR or any other reference rate, or the establishment of alternative  
reference rates.  
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ITEM 8: FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS  
FINANCIAL STATEMENTS  
Reports of Independent Registered Public Accounting Firm  
Consolidated Balance Sheets as of December 31, 2021 and 2020  
39  
42  
43  
44  
45  
46  
48  
Consolidated Statements of Operations for the years ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Comprehensive Income (Loss) for the years ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Equity for the years ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Cash Flows for the years ended December 31, 2021, 2020 and 2019  
Notes to the Consolidated Financial Statements  
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Report of Independent Registered Public Accounting Firm  
To the Shareholders and Board of Directors  
Diebold Nixdorf, Incorporated:  
Opinion on the Consolidated Financial Statements  
We have audited the accompanying consolidated balance sheets of Diebold Nixdorf, Incorporated and subsidiaries (the Company) as of December 31, 2021 and 2020, the related consolidated  
statements of operations, comprehensive income (loss), equity, and cash flows for each of the years in the threeyear period ended December 31, 2021, and the related notes (collectively, the  
consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2021 and  
2020, and the results of its operations and its cash flows for each of the years in the threeyear period ended December 31, 2021, in conformity with U.S. generally accepted accounting principles.  
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of  
December 31, 2021, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our  
report dated March 11, 2022, expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.  
Basis for Opinion  
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our  
audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the  
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated  
financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated  
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and  
disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the  
overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.  
Critical Audit Matter  
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the  
audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex  
judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical  
audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.  
Sufficiency of audit evidence over net sales  
As discussed in Note 1 to the Company’s consolidated financial statements, the Company recognizes net sales when it satisfies a performance obligation by transferring control over a product or  
service to a customer. The Company recorded $3,905.2 million of net sales in 2021.  
We identified the evaluation of the sufficiency of audit evidence over net sales as a critical audit matter. Evaluating the sufficiency of audit evidence obtained required especially subjective auditor  
judgment because of the geographical dispersion of the Company’s net sales generating activities. This included determining the Company locations for which procedures were performed.  
The following are the primary procedures we performed to address this critical audit matter. We applied auditor judgment to determine the nature and extent of procedures to be performed over  
net sales, including the determination of the Company locations for which those procedures were to be performed. At each Company location for which procedures were performed, we evaluated  
the design and tested the operating effectiveness of certain internal controls over the Company’s net sales process, including the controls over the accurate recording of net sales. We assessed  
the recorded net sales for each of these locations by selecting transactions and comparing the amounts recognized for consistency with underlying documentation, including contracts with  
customers, customer acceptance, and shipping documentation. We evaluated the sufficiency of audit evidence obtained by assessing the results of procedures performed, including the  
appropriateness of the nature and extent of audit effort.  
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/s/ KPMG LLP  
We or our predecessor firms have served as the Company’s auditor since 1965.  
Cleveland, Ohio  
March 11, 2022  
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Report of Independent Registered Public Accounting Firm  
To the Shareholders and Board of Directors  
Diebold Nixdorf, Incorporated:  
Opinion on Internal Control Over Financial Reporting  
We have audited Diebold Nixdorf, Incorporated and subsidiaries' (the Company) internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control –  
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal  
control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the  
Treadway Commission.  
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of  
December 31, 2021 and 2020, the related consolidated statements of operations, comprehensive income (loss), equity, and cash flows for each of the years in the three-year period ended December  
31, 2021, and the related notes (collectively, the consolidated financial statements), and our report dated March 11, 2022, expressed an unqualified opinion on those consolidated financial  
statements.  
Basis for Opinion  
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting,  
included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting  
based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws  
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal  
control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial  
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included  
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.  
Definition and Limitations of Internal Control Over Financial Reporting  
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements  
for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the  
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are  
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made  
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use,  
or disposition of the company’s assets that could have a material effect on the financial statements.  
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to  
the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.  
/s/ KPMG LLP  
Cleveland, Ohio  
March 11, 2022  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED BALANCE SHEETS  
(dollars in millions)  
December 31,  
2021  
2020  
ASSETS  
Current assets  
Cash, cash equivalents and restricted cash  
Short-term investments  
$
388.9  
34.3  
$
324.5  
37.2  
Trade receivables, less allowances for doubtful accounts of $35.3 and $37.5, respectively  
Inventories  
Prepaid expenses  
595.2  
544.2  
48.2  
646.9  
498.2  
58.8  
Current assets held for sale  
Other current assets  
73.4  
64.7  
203.1  
1,887.3  
11.0  
138.1  
95.7  
743.6  
301.7  
45.8  
152.4  
131.6  
3,507.2  
227.0  
1,857.3  
10.3  
177.5  
97.5  
800.4  
407.9  
40.7  
143.3  
122.5  
3,657.4  
Total current assets  
Securities and other investments  
Property, plant and equipment, net  
Deferred income taxes  
Goodwill  
Customer relationships, net  
Other intangible assets, net  
Right-of-use operating lease assets  
Other assets  
$
$
$
$
Total assets  
LIABILITIES, REDEEMABLE NONCONTROLLING INTERESTS AND EQUITY  
Current liabilities  
Notes payable  
Accounts payable  
Deferred revenue  
Payroll and other benefits liabilities  
Current liabilities held for sale  
Operating lease liabilities  
47.1  
706.3  
322.4  
186.5  
20.3  
10.7  
499.9  
346.8  
226.6  
15.4  
54.5  
55.7  
Other current liabilities  
412.3  
1,749.4  
2,245.6  
104.2  
103.0  
105.5  
36.5  
494.4  
1,649.5  
2,335.7  
228.7  
93.1  
Total current liabilities  
Long-term debt  
Pensions, post-retirement and other benefits  
Long-term operating lease liabilities  
Deferred income taxes  
103.4  
59.5  
Other liabilities  
Commitments and contingencies  
Redeemable noncontrolling interests  
Equity  
19.2  
Diebold Nixdorf, Incorporated shareholders' equity  
Preferred shares, no par value, 1,000,000 authorized shares, none issued  
Common shares, $1.25 par value, 125,000,000 authorized shares, (94,599,742 and 93,534,866 issued shares, 78,352,333 and 77,678,984 outstanding  
shares, respectively)  
Additional capital  
118.3  
819.6  
116.9  
787.9  
Retained earnings (accumulated deficit)  
Treasury shares, at cost (16,247,409 and 15,855,882 shares, respectively)  
Accumulated other comprehensive loss  
Total Diebold Nixdorf, Incorporated shareholders' equity  
Noncontrolling interests  
(822.4)  
(582.1)  
(378.5)  
(845.1)  
8.1  
(742.3)  
(576.7)  
(412.9)  
(827.1)  
(4.6)  
Total equity  
(837.0)  
3,507.2  
(831.7)  
3,657.4  
$
$
Total liabilities, redeemable noncontrolling interests and equity  
See accompanying notes to consolidated financial statements.  
42  
 
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED STATEMENTS OF OPERATIONS  
(in millions, except per share amounts)  
Years ended December 31,  
2020  
2021  
2019  
Net sales  
Services  
Products  
$
2,303.6  
1,601.6  
3,905.2  
$
2,364.4  
1,537.9  
3,902.3  
$
2,608.0  
1,800.7  
4,408.7  
Cost of sales  
Services  
Products  
1,577.3  
1,284.5  
2,861.8  
1,043.4  
775.6  
126.3  
3.1  
1,666.2  
1,201.1  
2,867.3  
1,035.0  
858.6  
133.4  
11.5  
1,921.1  
1,420.5  
3,341.6  
1,067.1  
908.8  
147.1  
7.6  
30.2  
Gross profit  
Selling and administrative expense  
Research, development and engineering expense  
Loss (gain) on sale of assets, net  
Impairment of assets  
1.3  
7.5  
906.3  
137.1  
1,011.0  
24.0  
1,093.7  
(26.6)  
Operating profit (loss)  
Other income (expense)  
Interest income  
Interest expense  
Foreign exchange loss, net  
Miscellaneous, net  
6.1  
(195.3)  
(2.0)  
3.4  
6.8  
(292.7)  
(14.4)  
6.8  
9.3  
(202.9)  
(5.1)  
(3.6)  
Loss before taxes  
(50.7)  
27.7  
0.3  
(269.5)  
(1.0)  
0.7  
(228.9)  
116.7  
1.0  
Income tax expense (benefit)  
Equity in earnings (loss) of unconsolidated subsidiaries, net  
Net loss  
(78.1)  
0.7  
(267.8)  
1.3  
(344.6)  
(3.3)  
Net income (loss) income attributable to noncontrolling interests  
$
$
(78.8)  
$
$
(269.1)  
$
$
(341.3)  
Net loss attributable to Diebold Nixdorf, Incorporated  
Basic and diluted weighted-average shares outstanding  
78.3  
77.6  
76.7  
Net loss attributable to Diebold Nixdorf, Incorporated  
Basic and diluted loss per share  
(1.01)  
(3.47)  
(4.45)  
See accompanying notes to consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)  
(in millions)  
Years ended December 31,  
2020  
2021  
2019  
Net loss  
$
(78.1)  
$
(267.8)  
$
(344.6)  
Other comprehensive income (loss), net of tax:  
Translation adjustment (net of tax of $(6.6), $(10.2) and $4.9, respectively)  
Foreign currency hedges (net of tax of $0.0, $(0.3) and $(0.4), respectively)  
Interest rate hedges:  
(53.6)  
0.7  
(26.8)  
(40.8)  
(0.7)  
Net loss recognized in other comprehensive income (net of tax of $3.4, $(5.9) and $0.7, respectively)  
Less: reclassification adjustments for amounts recognized in net (loss) income (net of tax of $0.8, $(1.8) and $(0.3), respectively)  
8.6  
2.1  
6.5  
(16.3)  
(5.0)  
(8.8)  
(3.4)  
(5.4)  
(11.3)  
Pension and other post-retirement benefits:  
Prior service credit (cost) recognized during the year (net of tax of $0.0, $0.2 and $(0.1), respectively)  
Net actuarial gains recognized during the year (net of tax of $23.2, $1.5 and $0.6, respectively)  
Net actuarial gains (losses) occurring during the year (net of tax of $2.0, $(3.9) and $(3.1), respectively)  
Net actuarial gains (losses) recognized due to settlement (net of tax of $(0.4), $0.3 and $(0.1), respectively)  
Acquired benefit plans and other (net of tax of $0.0, $0.0 and $(0.4), respectively)  
Currency impact (net of tax of $(0.4), $0.5 and $0.0, respectively)  
76.0  
7.5  
(0.7)  
0.1  
(0.6)  
82.3  
(0.9)  
35.0  
(43.1)  
1.3  
0.5  
6.1  
(9.7)  
0.8  
0.2  
1.8  
(0.6)  
4.6  
(25.8)  
(1.0)  
(3.2)  
0.4  
(0.3)  
(0.8)  
(39.2)  
(307.0)  
(0.3)  
(306.7)  
(25.6)  
0.1  
Other  
Other comprehensive income (loss), net of tax  
Comprehensive loss  
Less: comprehensive income (loss) attributable to noncontrolling interests  
(72.4)  
(417.0)  
(4.7)  
$
(44.4)  
$
$
(412.3)  
Comprehensive loss attributable to Diebold Nixdorf, Incorporated  
See accompanying notes to consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED STATEMENTS OF EQUITY  
(in millions)  
Common Shares  
Accumulated Other  
Comprehensive Income Nixdorf, Incorporated  
(Loss) Shareholders' Equity  
Total Diebold  
$1.25 Par  
Value  
Additional  
Capital  
Retained  
Earnings  
Treasury  
Shares  
Non-controlling  
Interests  
Total  
Equity  
Number  
Balance at January 1, 2019  
Net income (loss)  
91.3  
$
114.2  
$
741.8  
$
(131.0)  
(341.3)  
$
(570.4)  
$
(304.3)  
$
(149.7)  
(341.3)  
(71.0)  
0.1  
24.0  
(1.5)  
9.1  
$
26.8  
(3.3)  
(1.4)  
$
(122.9)  
(344.6)  
(72.4)  
0.1  
24.0  
(1.5)  
Other comprehensive income  
Share-based compensation issued  
Share-based compensation expense  
Treasury shares (0.2 shares)  
Reclassification to redeemable noncontrolling interest  
Acquisitions and divestitures, net  
Balance at December 31, 2019  
Net income (loss)  
(71.0)  
0.9  
1.1  
(1.0)  
24.0  
(1.5)  
9.1  
4.9  
(3.0)  
24.0  
1.3  
14.0  
(3.0)  
92.2  
$
115.3  
$
773.9  
$
(472.3)  
(269.1)  
$
(571.9)  
$
(375.3)  
$
(530.3)  
(269.1)  
(37.6)  
14.9  
(4.8)  
$
$
(506.3)  
(267.8)  
(39.2)  
14.9  
(4.8)  
Other comprehensive loss  
(37.6)  
(1.6)  
Share-based compensation issued  
Share-based compensation expense  
Treasury shares (0.5 shares)  
Sale of equity interest  
1.3  
1.6  
(1.6)  
14.9  
(4.8)  
(28.3)  
(28.3)  
Reclassification from redeemable noncontrolling interest  
and other  
Distribution to noncontrolling interest holders, net  
Balance at December 31, 2020  
Net loss  
0.7  
0.7  
(0.9)  
(827.1)  
(78.8)  
34.4  
0.7  
(0.9)  
(831.7)  
(78.1)  
35.0  
(0.9)  
(742.3)  
(78.8)  
93.5  
$
116.9  
$
787.9  
$
$
(576.7)  
$
(412.9)  
$
$
(4.6)  
0.7  
0.6  
$
Other comprehensive loss  
34.4  
Share-based compensation issued  
Share-based compensation expense  
Treasury shares (0.4 shares)  
1.1  
1.4  
(1.3)  
13.8  
0.1  
13.8  
(5.4)  
0.1  
13.8  
(5.4)  
(5.4)  
Reclassification from redeemable noncontrolling interest  
and other  
Distributions to noncontrolling interest holders, net  
19.2  
19.2  
(1.3)  
12.7  
(1.3)  
8.1  
31.9  
(2.6)  
(1.3)  
94.6  
$
118.3  
$
819.6  
$
(822.4)  
$
(582.1)  
$
(378.5)  
$
(845.1)  
$
$
(837.0)  
Balance at December 31, 2021  
See accompanying notes to consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(in millions)  
Years Ended December 31,  
2020  
2021  
2019  
Cash flow from operating activities  
Net loss  
$
(78.1)  
$
(267.8)  
$
(344.6)  
Adjustments to reconcile net loss to cash provided (used) by operating activities:  
Depreciation  
46.4  
24.5  
78.2  
17.3  
13.8  
3.1  
1.3  
(12.6)  
73.7  
23.8  
82.9  
45.4  
14.9  
67.2  
(12.3)  
11.5  
7.5  
82.2  
28.9  
93.2  
21.8  
24.0  
(1.0)  
7.6  
30.2  
54.2  
23.8  
Amortization  
Amortization of Wincor Nixdorf purchase accounting intangible assets  
Amortization of deferred financing costs into interest expense  
Share-based compensation  
Debt prepayment costs  
Other  
Loss (gain) on sale of assets, net  
Impairment of assets  
Deferred income taxes  
(27.1)  
Inventory charge  
Changes in certain assets and liabilities  
Trade receivables  
Inventories  
Sales tax and net value added tax  
Income taxes  
Accounts payable  
Deferred revenue  
Accrued salaries, wages and commissions  
Restructuring  
16.4  
(84.8)  
(15.2)  
(5.3)  
241.4  
(9.1)  
(19.4)  
(25.4)  
0.3  
(13.0)  
(56.5)  
123.3  
(19.7)  
(14.8)  
0.9  
111.5  
104.9  
4.2  
(23.1)  
10.6  
20.2  
(1.3)  
18.0  
(5.6)  
(14.7)  
27.8  
18.0  
0.9  
(33.1)  
(54.9)  
38.6  
(13.5)  
(3.4)  
(68.7)  
29.0  
Warranty liability  
Pension and other post-retirement benefits  
Certain other assets and liabilities  
Net cash provided (used) by operating activities  
Cash flow from investing activities  
Proceeds from divestitures, net of cash divested  
Proceeds from settlement of corporate-owned life insurance policies  
Proceeds from maturities of investments  
Payments for purchases of investments  
Proceeds from sale of assets  
Capital expenditures  
135.8  
1.1  
287.7  
(288.4)  
1.7  
(20.2)  
(31.1)  
(37.0)  
15.6  
214.6  
(241.3)  
10.2  
(27.5)  
(17.2)  
29.9  
241.7  
(222.2)  
(42.9)  
(23.1)  
9.8  
Capitalized software development  
Other  
Net cash provided (used) by investing activities  
(49.2)  
(82.6)  
(6.8)  
See accompanying notes to consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(in millions)  
Cash flow from financing activities  
Debt issuance costs  
Debt prepayment costs  
Revolving credit facility borrowings (repayments), net  
Other debt borrowings  
Other debt repayments  
Contributions from noncontrolling interest holders  
Distributions to noncontrolling interest holders  
Other  
0.9  
(26.4)  
(67.2)  
60.1  
1,107.8  
(1,049.9)  
(12.6)  
(125.0)  
397.8  
(375.7)  
11.2  
(19.4)  
12.7  
(1.3)  
(7.7)  
(3.6)  
(5.7)  
64.8  
2.7  
(0.9)  
(6.6)  
(98.1)  
(1.9)  
Net cash provided (used) by financing activities  
Effect of exchange rate changes on cash and cash equivalents  
Change in cash, cash equivalents and restricted cash  
Add: Cash included in assets held for sale at beginning of year  
Less: Cash included in assets held for sale at end of year  
16.9  
(3.2)  
(215.5)  
(1.1)  
(50.9)  
97.2  
2.7  
(87.6)  
7.3  
97.2  
3.1  
Cash, cash equivalents and restricted cash at the beginning of the year  
324.5  
388.9  
280.9  
324.5  
458.4  
280.9  
Cash, cash equivalents and restricted cash at the end of the year  
Cash paid for  
Income taxes  
Interest  
42.3  
175.1  
43.8  
138.1  
41.8  
189.7  
See accompanying notes to consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of DECEMBER 31, 2021  
(in millions, except per share amounts)  
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  
Principles of Consolidation. The consolidated financial statements include the accounts of Diebold Nixdorf, Incorporated and its wholly- and majority-owned subsidiaries (collectively, the Company).  
All significant intercompany accounts and transactions have been eliminated, including common control transfers among subsidiaries of the Company.  
Use of Estimates in Preparation of Consolidated Financial Statements. The preparation of the accompanying consolidated financial statements in conformity with U.S. GAAP requires management to  
make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and  
liabilities, and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade and financing receivables, inventories, goodwill, intangible assets,  
other long-lived assets, legal contingencies, guarantee obligations and assumptions used in the calculation of income taxes, pension and other post-retirement benefits and customer incentives,  
among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using  
historical experience and other factors. Management monitors the economic condition and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. As  
future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.  
Reclassification. The Company has reclassified the presentation of certain prior-year information to conform to the current presentation.  
International Operations. The financial statements of the Company’s international operations are measured using local currencies as their functional currencies, with the exception of certain financial  
results from Argentina, Singapore, El Salvador, and Switzerland, which have a functional currency other than local currency. These operations used either United States dollar (USD) or euro as their  
functional currency depending on the concentration of USD or euro transactions and distinct financial information. The Company translates the assets and liabilities of its non-U.S. subsidiaries at the  
exchange rates in effect at year end and the results of operations at the average rate throughout the year. The translation adjustments are recorded directly as a separate component of shareholders’  
equity, while transaction gains (losses) are included in net income (loss).  
Acquisitions and Divestitures. Acquisitions are accounted for using the purchase method of accounting. This method requires the Company to record assets and liabilities of the business acquired at  
their estimated fair market values as of the acquisition date. Any excess cost of the acquisition over the fair value of the net assets acquired is recorded as goodwill. The Company generally uses  
valuation specialists to perform appraisals and assist in the determination of the fair values of the assets acquired and liabilities assumed. These valuations require management to make estimates  
and assumptions that are critical in determining the fair values of the assets and liabilities.  
For all divestitures, the Company considers assets to be held for sale when management approves and commits to a formal plan to actively market the assets for sale at a price reasonable in relation  
to their estimated fair value, the assets are available for immediate sale in their present condition, an active program to locate a buyer and other actions required to complete the sale have been  
initiated, the sale of the assets is probable and expected to be completed within one year (or, if it is expected that others will impose conditions on the sale of the assets that will extend the period  
required to complete the sale, that a firm purchase commitment is probable within one year) and it is unlikely that significant changes will be made to the plan. Upon designation as held for sale, the  
Company records the assets at the lower of their carrying value or their estimated fair value, reduced for the cost to dispose of the assets, and ceases to record depreciation expense on the assets.  
Assets and liabilities are reclassified as held for sale in the period the held for sale criteria are met.  
As of December 31, 2021, the Company had $73.4 and $20.3 of current assets and liabilities held for sale, respectively, primarily related to non-core businesses in Europe. As of December 31, 2020,  
the Company had $64.7 and $15.4 of current assets and liabilities held for sale, respectively, primarily related to non-core business in Eurasia.  
Revenue Recognition. Refer to Note 21: Revenue Recognition.  
Cost of Sales. Cost of sales for services primarily consists of fuel, parts and labor and benefits costs related to installation of products and service maintenance contracts, including call center costs  
as well as costs for service parts repair centers. Cost of sales for products is primarily comprised of direct materials and supplies consumed in the manufacturing and distribution of products, as well  
as related labor, depreciation expense and direct overhead expense necessary to acquire and convert the purchased materials and supplies into finished products. Cost of sales for products also  
includes the cost to distribute products to customers, inbound freight costs, internal transfer costs, warehousing costs and other shipping and handling activity.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Property, plant and equipment and long-lived assets. Property, plant and equipment and long-lived assets are recorded at historical cost, including interest where applicable.  
Impairment of property, plant and equipment and long-lived assets is recognized when events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If  
the expected future undiscounted cash flows are less than the carrying amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net  
book value.  
Depreciation and Amortization. Depreciation of property, plant and equipment is computed using the straight-line method based on the estimated useful life for each asset class. Amortization of  
leasehold improvements is based upon the shorter of original terms of the lease or life of the improvement. Repairs and maintenance are expensed as incurred. Generally, amortization of the  
Company’s other long-term assets, such as intangible assets and capitalized software development, is computed using the straight-line method over the life of the asset.  
Fully depreciated assets are retained until disposal. Upon disposal, assets and related accumulated depreciation or amortization are removed from the accounts and the net amount, less proceeds  
from disposal, is charged or credited to operations.  
Advertising Costs. Advertising costs are expensed as incurred and were $7.1, $7.2 and $7.5 in 2021, 2020 and 2019, respectively.  
Research, Development and Engineering. Research, development and engineering costs are expensed as incurred and were $126.3, $133.4 and $147.1 for the years ended December 31, 2021,  
2020 and 2019, respectively. This excludes certain software development costs of $31.1, $17.2, and $23.1 in 2021, 2020 and 2019, respectively, which are capitalized after technological feasibility of  
the software is established.  
Shipping and Handling Costs. The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Third-party  
freight payments are recorded in cost of sales.  
Taxes on Income. Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and  
tax credits. Deferred tax liabilities are recognized for taxable temporary differences and undistributed earnings in certain tax jurisdictions. Deferred tax assets are reduced by a valuation allowance  
when, based on available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Determination of a valuation allowance involves estimates regarding  
the timing and amount of the reversal of taxable temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities are adjusted for  
the effects of changes in tax laws and rates on the date of enactment.  
The Company regularly assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions and related interest and penalties, if any, when the tax benefit is not  
more likely than not realizable. The Company has recorded an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax  
position taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions are effectively settled.  
Sales Tax. The Company collects sales taxes from customers and accounts for sales taxes on a net basis.  
Cash, Cash Equivalents and Restricted Cash. The Company considers highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. The  
Company had no restricted cash at December 31, 2021 and 2020.  
Financial Instruments. The carrying amount of cash and cash equivalents, short-term investments, trade receivables and accounts payable approximated their fair value because of the relatively short  
maturity of these instruments. The Company’s risk-management strategy allows for derivative financial instruments such as forwards to hedge certain foreign currency exposures and interest rate  
swaps to manage interest rate risk. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative contracts hedging these exposures. The  
Company does not enter into derivatives for trading purposes. The Company recognizes all derivatives on the balance sheet at fair value. Changes in the fair values of derivatives that are not  
designated as hedges are recognized in earnings. If the derivative is designated and qualifies as a hedge, depending on the nature of the hedge, changes in the fair value of the derivatives are either  
offset against the change in the hedged assets or liabilities through earnings or recognized in other comprehensive income until the hedged item is recognized in earnings.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Fair Value. The Company measures its financial assets and liabilities using one or more of the following three valuation techniques:  
Valuation technique  
Market approach  
Cost approach  
Description  
Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.  
Amount that would be required to replace the service capacity of an asset (replacement cost).  
Techniques to convert future amounts to a single present amount based upon market expectations.  
Income approach  
The hierarchy that prioritizes the inputs to valuation techniques used to measure fair value is divided into three levels:  
Fair value level  
Level 1  
Description  
Unadjusted quoted prices in active markets for identical assets or liabilities.  
Fair value of investments categorized as level 1 are determined based on period end closing prices in active markets. Mutual funds are valued at their net asset  
value (NAV) on the last day of the period.  
Level 2  
Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are  
not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly.  
Fair value of investments categorized as level 2 are determined based on the latest available ask price or latest trade price if listed. The fair value of unlisted  
securities is established by fund managers using the latest reported information for comparable securities and financial analysis. If the manager believes the  
fund is not capable of immediately realizing the fair value otherwise determined, the manager has the discretion to determine an appropriate value. Common  
collective trusts are valued at NAV on the last day of the period.  
Level 3  
Unobservable inputs for which there is little or no market data.  
Net asset value  
Fair value of investments categorized as NAV represent the plan’s interest in private equity, hedge and property funds. The fair value for these assets is  
determined based on the NAV as reported by the underlying investment managers.  
A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company uses the end  
of the period when determining the timing of transfers between levels.  
Short-Term Investments The Company has investments in certificates of deposit that are recorded at cost, which approximates fair value.  
Assets Held in Rabbi Trusts / Deferred Compensation The fair value of the assets held in rabbi trusts (refer to Note 7: Investments) is derived from investments in a mix of money market, fixed  
income and equity funds. The related deferred compensation liability is also recorded at fair value.  
Foreign Exchange Contracts The valuation of foreign exchange forward and option contracts is determined using valuation techniques, including option models tailored for currency derivatives.  
These contracts are valued using the market approach based on observable market inputs. This analysis reflects the contractual terms of the derivatives, including the period to maturity, and uses  
observable market-based inputs, including spot rates, foreign currency forward rates, the interest rate curve of the domestic currency, and foreign currency volatility for the given currency pair.  
Forward Contracts A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains  
and losses from the revaluation of non-functional currency monetary assets and liabilities.  
Interest Rate Swaps The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this  
objective, the Company primarily uses interest rate swaps as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable  
amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.  
Refer to Note 19: Fair Value of Assets and Liabilities for further details of assets and liabilities subject to fair value measurement.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Trade Receivables. The Company records the lifetime expected loss on uncollectible trade receivables based on historical loss experience as a percentage of sales and makes adjustments as  
necessary based on current trends. The Company will also record periodic adjustments for specific customer circumstances and changes in the aging of accounts receivable balances. After all efforts  
at collection have been unsuccessful, the account is deemed uncollectible and is written off.  
The following table summarizes the Company’s allowances for doubtful accounts:  
2021  
2020  
2019  
Balance at January 1  
$
$
37.5  
9.8  
(12.0)  
35.3  
$
$
42.2  
10.1  
(1.2)  
(13.6)  
37.5  
$
$
58.2  
5.2  
(0.9)  
(20.3)  
42.2  
Charged to costs and expenses  
Charged to other accounts (1)  
Deductions (2)  
Balance at December 31  
(1)  
Includes net effects of foreign currency translation  
Uncollectible accounts written-off, net of recoveries.  
(2)  
Financing Receivables. The Company records the lifetime expected loss on uncollectible notes and finance lease receivables (collectively, financing receivables) on a customer-by-customer basis  
and evaluates specific customer circumstances, aging of invoices, credit risk changes, payment patterns and historical loss experience with consideration given to current trends. After all efforts at  
collection have been unsuccessful, the account is deemed uncollectible and is written off.  
Inventories. The Company primarily values inventories using average or standard costing utilizing lower of cost or net realizable value. The Company identifies and writes down its excess and  
obsolete inventories to net realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings  
and will write-down discontinued products to the lower of cost or net realizable value.  
Deferred Revenue. Deferred revenue is recorded for any services billed to customers and not yet recognizable if the contract period has commenced or for the amount collected from customers in  
advance of the contract period commencing. In addition, deferred revenue is recorded for products and other deliverables that are billed to and collected from customers prior to revenue being  
recognizable.  
Goodwill. Goodwill is the cost in excess of the net assets of acquired businesses.The Company tests all existing goodwill at least annually for impairment on a reporting unit basis. The annual  
goodwill impairment test was performed as of October 31 for all periods presented.  
The Company tests for interim impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its  
reported amount. Each year, the Company may elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying  
value. In evaluating whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the Company considers the following events and circumstances, among  
others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market  
considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as raw  
materials, labor or other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; (e)  
other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and  
(g) any sustained decrease in share price.  
If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying value, or if management elects to perform a quantitative  
assessment of goodwill, an impairment test is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized. The Company compares the fair value  
of each reporting unit with its carrying value and recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. The fair value of the reporting  
units is determined based upon a combination of the income and market approach in valuation methodology. The income approach uses discounted estimated future cash flows, whereas the market  
approach or guideline public company method utilizes market data of similar publicly traded companies. The fair value of the reporting unit is defined as the price that would be received to sell the net  
assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The techniques used in the Company's quantitative assessment incorporate a number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the  
assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with  
the information available at the time the forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of  
upcoming years with actual results of preceding years and validating that differences therein are reasonable. Assumptions, which include Level 3 inputs, relate to revenue growth, material and  
operating costs, and discount rate. Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in future periods.  
Specifically, actual results may vary from the Company’s forecasts and such variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions  
may differ in reflection of prevailing market conditions.  
Contingencies. Liabilities for loss contingencies arising from claims, assessments, litigation, fines, penalties and other sources are recorded when it is probable that a liability has been incurred and  
the amount can be reasonably estimated. As additional information becomes available, any potential liability related to these matters is assessed and the estimates are revised, if necessary. Legal  
costs incurred in connection with loss contingencies are expensed as incurred.  
Pensions and Other Post-retirement Benefits. Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used  
in the actuarial calculations have a significant impact on plan obligations and expense. The Company periodically reviews actual experience compared with the more significant assumptions used and  
make adjustments to the assumptions, if warranted. The healthcare trend rates are reviewed based upon the results of actual claims experience. The discount rate is determined by analyzing the  
average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-  
term rate of return on plan assets is determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation  
increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded through deposits with trustees or directly by the plan  
administrator. Other post-retirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.  
The Company recognizes the funded status of each of its plans in the consolidated balance sheets. Amortization of unrecognized net gain or loss resulting from experience different from that  
assumed and from changes in assumptions (excluding asset gains and losses not yet reflected in market-related value) is included as a component of net periodic benefit cost for a year if, as of the  
beginning of the year, that unrecognized net gain or loss exceeds five percent of the greater of the projected benefit obligation or the market-related value of plan assets. If amortization is required,  
the amortization is that excess divided by the average remaining service period of participating employees expected to receive benefits under the plan.  
The Company records a curtailment when an event occurs that significantly reduces the expected years of future service or eliminates the accrual of defined benefits for the future services of a  
significant number of employees. A curtailment gain is recorded when the employees who are entitled to the benefits terminate their employment; a curtailment loss is recorded when it becomes  
probable a loss will occur. Upon a settlement, the Company recognizes the proportionate amount of the unamortized gains and losses if the cost of all settlements during the year exceeds the interest  
component of net periodic cost for the affected plan.  
Noncontrolling Interests and Redeemable Noncontrolling Interests. Noncontrolling interests represent the portion of profit or loss, net assets and comprehensive income that is not allocable to the  
Company.  
Noncontrolling interests with redemption features, such as put rights, that are not solely within the Company’s control are considered redeemable noncontrolling interests. Redeemable noncontrolling  
interests are presented outside of equity on the Company's consolidated balance sheets. The balance of redeemable noncontrolling interests is reported at the greater of its carrying value or its  
maximum redemption value at each reporting date. Refer to Note 12: Redeemable Noncontrolling Interests for more information.  
Related Party Transactions. The Company has certain strategic alliances that are not consolidated. The Company's strategic alliances are not significant subsidiaries and are accounted for under the  
equity method of investments. The Company owns 48.1 percent of Inspur (Suzhou) Financial Information Technology Co., Ltd (Inspur JV) and 49.0 percent of Aisino-Wincor Retail & Banking  
Systems (Shanghai) Co., Ltd (Aisino JV) as of December 31, 2021. The Company engages in transactions with these entities in the ordinary course of business. As of December 31, 2021, the  
Company had accounts receivable and accounts payable balances with these affiliates of $3.9 and $34.9, respectively, which is included in trade receivables, less allowances for doubtful accounts  
and accounts payable, respectively, on the consolidated balance sheets.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
In September 2019, the Company's minority interest in Kony was sold for cash proceeds of $21.3. The Company's carrying value in Kony was $14.0, resulting in a gain of $7.3.  
Recently Adopted Accounting Guidance  
In August 2018, the Financial Accounting Standards Board (FASB) issued guidance on a company's accounting for implementation fees paid in a cloud computing service contract arrangement that  
addresses which implementation costs to capitalize as an asset and which costs to expense. Capitalized implementation fees are to be expensed over the term of the cloud computing arrangement,  
and the expense is required to be recognized in the same line item in the income statement as the associated hosting service expenses. The entity is also required to present the capitalized  
implementation fees on the balance sheet in the same line item as it would present a prepayment for hosting service fees associated with the cloud computing arrangement. Cash payments for cloud  
computing arrangements (CCA) implementation costs are classified as cash outflows from operating activities. The Company adopted this guidance on January 1, 2020 using a prospective transition  
method. The Company has capitalized $50.7 and $27.1 of cloud-based software implementation fees to the Other assets caption on the December 31, 2021 and December 31, 2020 consolidated  
balance sheets, respectively.  
The effects of the adoption of the ASUs listed below did not significantly impact the Company's financial statements:  
Effective  
Standards Adopted  
Description  
Date  
ASU 2018-14, Compensation - Retirement  
Benefits - Defined Benefit Plans - General  
Subtopic 715-20 - Disclosure Framework -  
Changes to the Disclosure Requirements for  
Defined Benefit Plans  
This Accounting Standard Update (ASU) is designed to improve the effectiveness of disclosures by removing and adding  
disclosures related to defined benefit plans. The adoption of this ASU did not have a significant impact on the Company's  
consolidated financial statements.  
January 1, 2021  
ASU 2019-12 - Income Taxes (Topic 740) -  
Simplifying the Accounting for Income Taxes  
This ASU was designed to simplify the accounting for income taxes by removing certain exceptions to the general principals  
in Topic 740, Income Taxes and improves consistent application or and simplify GAAP for other areas of Topic 740 by  
clarifying and amending existing guidance. The adoption of this ASU did not have a significant impact on the Company's  
consolidated financial statements.  
January 1, 2021  
ASU 2020-08 Codification Improvements to  
The ASU is designed to clarify that an entity should reevaluate whether a callable debt security is within scope of paragraph  
January 1, 2021  
January 1, 2021  
Subtopic 310-20, Receivables -Nonrefundable 310-20-35-33 for each reporting period. The adoption of this ASU did not have a significant impact on the Company's  
Fees and Other Costs  
ASU 2020-01 Investments - Equity Securities  
(Topic 321), Investments - Equity Method and investments (Topic 323) and derivatives (Topic 815). The adoption of this ASU did not have a significant impact on the  
Joint Ventures (Topic 323), and Derivatives  
and Hedging (Topic 815) - Clarifying  
Interactions between Topic 321, Topic 323,  
and Topic 815  
consolidated financial statements.  
This guidance provides clarification on the interaction of accounting standards for equity securities (Topic 321), equity method  
Company's consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Recently Issued Accounting Guidance  
The following ASUs were recently issued by the FASB, which could significantly impact the Company's financial statements:  
Standards Pending Adoption  
Description  
Effective/Adoption Date  
January 1, 2022  
Anticipated Impact  
ASU 2021-05 Leases (Topic 842) Lessors  
- Certain Leases with Variable Lease  
Payments  
The standard modifies a lessor's lease classification  
requirements for leases with variable lease  
payments.  
The Company is currently assessing the impact this ASU will have  
on its consolidated financial statements.  
ASU 2021-04 Earnings Per Share (Topic  
260), Debt— Modifications and  
Extinguishments (Subtopic 470-50),  
Compensation—Stock Compensation  
(Topic 718), and Derivatives and Hedging  
—Contracts in Entity’s Own Equity  
(Subtopic 815-40) Issuer’s Accounting for  
Certain Modifications or  
The standard provides clarification on accounting for  
the modification or exchanges of freestanding  
equity-classified call options that remain equity  
classified after modification or exchange.  
January 1, 2022  
The Company is currently assessing the impact this ASU will have  
on its consolidated financial statements.  
Exchanges of Freestanding Equity-  
Classified  
Written Call Options  
ASU 2020-04 Reference Rate Reform  
(Topic 848) - Facilitation of the Effects of  
Reference Rate Reform on Financial  
Reporting  
The standard provides optional expedients and  
exceptions for applying GAAP to contracts, hedges  
and other transaction that will be impacted by  
reference rate reform.  
March 12, 2020 through The Company is currently assessing the impact this ASU will have  
December 31, 2022  
on its consolidated financial statements. The ASU allows for early  
adoption in any year end after issuance of the update.  
ASU 2021-08 Business Combinations  
The standard is designed to improve consistency  
January 1, 2022  
The Company does not expect this ASU will have a significant  
impact on its consolidated financial statements.  
(Topic 805) Accounting for Contract Assets related to the recognition of contract assets and  
and Contract Liabilities from Contracts with liabilities from revenue contracts in a business  
Customers  
combination.  
ASU 2021-10 Government Assistance  
(Topic 832) Disclosures by Business  
Entities about Government Assistance  
The standard improves the transparency of financial  
reporting by adding requirements for disclosures  
related to government assistance.  
January 1, 2022  
The Company does not expect this ASU will have a significant  
impact on its consolidated financial statements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 2: EARNINGS (LOSS) PER SHARE  
Basic earnings (loss) per share is based on the weighted-average number of common shares outstanding. Diluted earnings (loss) per share includes the dilutive effect of potential common shares  
outstanding. Under the two-class method of computing earnings (loss) per share, non-vested share-based payment awards that contain rights to receive non-forfeitable dividends are considered  
participating securities. The Company’s participating securities include restricted stock units (RSUs), director deferred shares and shares that were vested but deferred by employees. The Company  
calculated basic and diluted earnings (loss) per share under both the treasury stock method and the two-class method. For the years presented there were no differences in the earnings (loss) per  
share amounts calculated using the two methods. Accordingly, the treasury stock method is disclosed below; however, because the Company is in a net loss position, dilutive shares of 1.2, 1.2 and  
1.6 for the years ended December 31, 2021, 2020 and 2019, respectively, are excluded from the shares used in the computation of diluted earnings (loss) per share.  
The following table represents amounts used in computing earnings (loss) per share and the effect on the weighted-average number of shares of dilutive potential common shares for the years ended  
December 31:  
2021  
2020  
2019  
Numerator  
Income (loss) used in basic and diluted loss per share  
Net loss  
Net income (loss) income attributable to noncontrolling interests  
$
$
(78.1)  
0.7  
$
$
(267.8)  
1.3  
$
$
(344.6)  
(3.3)  
(78.8)  
(269.1)  
(341.3)  
Net loss attributable to Diebold Nixdorf, Incorporated  
Denominator  
Weighted-average number of common shares used in basic and diluted earnings (loss) per share (1)  
Net loss per share attributable to Diebold Nixdorf, Incorporated  
78.3  
77.6  
76.7  
$
(1.01)  
$
(3.47)  
$
(4.45)  
Basic and diluted loss per share  
(1) Shares of 3.9, 2.4 and 3.2 for the years ended December 31, 2021, 2020 and 2019, respectively, are excluded from the computation of diluted earnings (loss) per share because the effects are anti-dilutive,  
irrespective of the net loss position.  
NOTE 3: SHARE-BASED COMPENSATION AND EQUITY  
Dividends. In May 2018, the Company announced the decision of its Board of Directors to reallocate future dividend funds towards debt reduction and other capital resource needs. Accordingly, the  
Company has not paid a dividend since 2018.  
Share-Based Compensation Cost. The Company recognizes costs resulting from all share-based payment transactions based on the fair value of the award as of the grant date. Awards are valued at  
fair value and compensation cost is recognized on a straight-line basis over the requisite periods of each award. To cover the exercise and/or vesting of its share-based payments, the Company uses  
a combination of new shares from its authorized, unissued share pool and its treasury shares. The number of common shares that may be issued pursuant to the 2017 Equity and Performance  
Incentive Plan (the 2017 Plan) was 12.7, of which 4.2 shares were available for issuance at December 31, 2021.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes the components of the Company’s employee and non-employee directors share-based compensation programs recognized as selling and administrative expense for  
the years ended December 31:  
2021  
2020  
2019  
Stock options  
Pre-tax compensation expense  
Tax benefit  
$
$
1.5  
(0.4)  
1.1  
$
$
1.7  
(0.5)  
1.2  
$
$
1.5  
(0.2)  
1.3  
Stock option expense, net of tax  
RSU's  
Pre-tax compensation expense  
Tax benefit  
$
$
8.7  
(2.2)  
6.5  
$
$
8.9  
(2.2)  
6.7  
$
$
11.6  
(2.5)  
9.1  
RSU expense, net of tax  
Performance shares  
Pre-tax compensation expense  
Tax benefit  
$
$
3.6  
(1.0)  
2.6  
$
$
4.3  
(1.0)  
3.3  
$
$
10.9  
(2.9)  
8.0  
Performance share expense, net of tax  
Total share-based compensation  
Pre-tax compensation expense  
Tax benefit  
$
$
13.8  
(3.6)  
10.2  
$
$
14.9  
(3.7)  
11.2  
$
$
24.0  
(5.6)  
18.4  
Total share-based compensation, net of tax  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes information related to unrecognized share-based compensation costs as of December 31, 2021:  
Unrecognized  
Cost1  
Weighted-Average Period  
(years)  
0.9  
1.3  
Stock options  
RSUs  
Performance shares  
$
$
0.9  
10.0  
18.7  
29.6  
2.0  
(1)  
Total unrecognized costs include amounts as of December 31, 2021 related to awards granted to Gerrard Schmid, President and Chief Executive Officer. As previously announced on February 9, 2022, Mr.  
Schmid's employment with the Company will end on March 11, 2022. Unvested awards will be forfeited, reducing the unrecognized share-based compensation costs.  
SHARE-BASED COMPENSATION AWARDS  
Stock options, RSUs and performance shares have been issued to officers and other management employees under the Company’s Amended and Restated 1991 Equity and Performance Incentive  
Plan (as amended and restated as of February 12, 2014) (the 1991 Plan) and the 2017 Plan. Certain awards have accelerated vesting clauses upon retirement, which results in either immediate or  
accelerated expense.  
Stock Options  
In previous years, stock options were granted to employees that generally vest after a period of one year to three years and have a term of ten years from the issuance date. No stock options were  
granted in 2021. Option exercise prices typically equal the closing price of the Company’s common shares on the date of grant. The estimated fair value of the options granted was calculated using a  
Black-Scholes option pricing model using the following assumptions:  
2020  
2019  
Expected life (in years)  
Weighted-average volatility  
Risk-free interest rate  
5
%
3
%
64  
62  
0.49-1.47%  
2.32-2.58%  
Expected dividend yield  
%
— %  
The Company uses historical data to estimate the expected life within the valuation model. Expected volatility is based on historical volatility of the price of the Company’s common shares over the  
expected life of the equity instrument. The risk-free rate of interest is based on a zero-coupon U.S. government instrument over the expected life of the equity instrument. The expected dividend yield  
is based on actual dividends paid per share and the price of the Company’s common shares.  
Options outstanding and exercisable as of December 31, 2021 and changes during the year ended were as follows:  
Weighted-Average  
Exercise Price  
Weighted-Average Remaining  
Contractual Term  
Number of Shares  
Aggregate Intrinsic Value (1)  
(per share)  
(in years)  
Outstanding at January 1, 2021  
Expired or forfeited  
Granted  
2.7  
(0.1)  
$
$
$
14.30  
32.21  
2.6  
Outstanding at December 31, 2021  
$
$
13.45  
15.23  
6
6
$
5.3  
3.6  
Options exercisable at December 31, 2021  
2.0  
$
(1)  
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s closing share price on the last trading day of the year in 2021 and the exercise price, multiplied by  
the number of “in-the-money” options) that would have been received by the option holders had all option holders exercised their options on December 31, 2021. The amount of aggregate intrinsic value will  
change based on the fair market value of the Company’s common shares.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The aggregate intrinsic value of options exercised was minimal for the years ended December 31, 2021, 2020 and 2019. The weighted-average, grant-date fair value of stock options granted for the  
years ended December 31, 2020 and 2019 was $6.05 and $2.00, respectively.  
Restricted Stock Units  
Each RSU provides for the issuance of one common share of the Company at no cost to the holder and are granted to both employees and non-employee directors. RSUs either cliff vest after one  
year or vest per annum over a three-year period. Non-vested employee RSUs are forfeited upon termination unless the Board of Directors determines otherwise.  
Non-vested RSUs outstanding as of December 31, 2021 and changes during the year ended were as follows:  
Weighted-Average  
Number of  
Shares  
Grant-Date  
Fair Value  
Non-vested at January 1, 2021  
Forfeited  
Vested  
1.9  
(0.1)  
(1.1)  
0.9  
$
$
$
$
8.83  
12.48  
9.45  
Granted  
13.71  
1.6  
Non-vested at December 31, 2021  
$
10.87  
The weighted-average grant-date fair value of RSUs granted for the years ended December 31, 2021, 2020 and 2019 was $13.71, $10.64 and $5.05, respectively. The total fair value of RSUs vested  
during the years ended December 31, 2021, 2020 and 2019 was $10.3, $12.7 and $14.4, respectively.  
Performance Shares  
Performance shares are granted to employees and vest based on the achievement of certain performance objectives, as determined by the Board of Directors. Each performance share earned  
entitles the holder to one common share of the Company. The Company's performance shares include performance objectives that are assessed after a period of four years as well as performance  
objectives that are assessed annually over a period of four years. No shares are vested unless certain performance threshold objectives are met.  
Non-vested performance shares outstanding as of December 31, 2021 and changes during the year ended were as follows:  
Weighted-Average  
Number of  
Shares  
Grant-Date  
Fair Value  
Non-vested at January 1, 2021 (1)  
Forfeited  
Vested  
0.1  
2.1  
2.2  
$
$
$
$
9.90  
Granted  
13.73  
Non-vested at December 31, 2021  
$
10.57  
(1)  
Non-vested performance shares are based on a maximum potential payout. Actual shares vested at the end of the performance period may be less than the maximum potential payout level depending on  
achievement of the performance objectives, as determined by the Board of Directors.  
The weighted-average grant-date fair value of performance shares granted for the years ended December 31, 2021, 2020 and 2019 was $13.73, $0.00 and $9.90, respectively. No performance  
shares were granted in 2020. The total fair value of performance shares vested during the years ended December 31, 2021, 2020 and 2019 was $0.00, $1.2 and $6.0, respectively.  
Liability Awards  
In addition to the equity awards described above, the Company has certain performance and service based awards that will be settled in cash and are accounted for as liabilities. The total  
compensation expense for these awards was $7.1, $21.4 and $9.5 for the years ended December 31, 2021, 2020 and 2019, respectively. These awards vest ratably over a three-year period.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 4: INCOME TAXES  
The following table presents components of loss from operations before taxes for the years ended December 31:  
2021  
2020  
2019  
Domestic  
Foreign  
$
$
(168.3)  
117.6  
$
$
(293.8)  
24.3  
$
$
(249.6)  
20.7  
(50.7)  
(269.5)  
(228.9)  
Total  
The following table presents the components of income tax expense (benefit) for the years ended December 31:  
2021  
2020  
2019  
Current  
U.S. federal  
Foreign  
State and local  
Total current  
Deferred  
$
3.5  
38.2  
(1.2)  
40.5  
$
3.5  
14.6  
0.4  
$
0.7  
36.1  
1.5  
18.5  
38.3  
U.S. federal  
Foreign  
State and local  
Total deferred  
(1.7)  
(11.4)  
0.3  
7.1  
(22.6)  
(4.0)  
78.1  
(11.7)  
12.0  
(12.8)  
27.7  
(19.5)  
(1.0)  
78.4  
$
$
$
116.7  
Income tax expense (benefit)  
Income tax expense (benefit) attributable to loss from operations before taxes differed from the amounts computed by applying the U.S. federal income tax rate of 21 percent to pre-tax loss from  
operations. The following table presents these differences for the years ended December 31:  
2021  
2020  
2019  
Statutory tax benefit  
$
(10.6)  
(0.6)  
(4.3)  
33.8  
2.2  
0.7  
(9.2)  
6.9  
0.7  
(0.8)  
8.7  
0.2  
$
(56.6)  
(3.6)  
(5.2)  
32.5  
(6.1)  
1.8  
(23.9)  
8.7  
12.2  
35.1  
(9.6)  
4.6  
$
(48.1)  
(3.8)  
(5.8)  
46.2  
83.1  
5.9  
(1.4)  
8.9  
4.0  
10.5  
18.0  
(2.6)  
6.8  
State and local taxes (net of federal tax benefit)  
Brazil non-taxable incentive  
Valuation allowances  
Barbados loan restructuring  
Netherlands liquidation deferred tax  
Foreign tax rate differential  
Tax on unremitted foreign earnings  
Change to uncertain tax positions  
U.S. taxed foreign income  
Non-deductible (non-taxable) items  
Termination of company owned life insurance  
Return to provision  
Withholding tax and other taxes  
Other  
9.1  
(5.0)  
116.7  
$
27.7  
$
(1.0)  
$
Income tax expense (benefit)  
59  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The effective tax rate for 2021 was (54.6) percent. Tax expense items contributing to the difference from the U.S. federal income tax rate included valuation allowances related to certain foreign and  
U.S. tax attributes for which realization does not meet the more likely than not criteria, U.S. tax on foreign income, withholding taxes, non-deductible expenses and other items. These items were  
partially offset by benefits related to settling certain open tax years in Germany and the U.S. and other changes to uncertain tax position accruals, non taxable incentives, and other items.  
The effective tax rate for 2020 was 0.4 percent. Tax expense items contributing to the difference from the U.S. federal income tax rate included U.S. tax on foreign income, valuation allowances  
related to certain foreign and U.S. tax attributes for which realization does not meet the more likely than not criteria, non-deductible expenses, and the tax effects of terminating certain company-  
owned life insurance (COLI) policies. These items were partially offset by tax credits, benefits related to settling certain open tax years in Germany and the U.S., changes to uncertain tax position  
accruals, and benefit related to regulations issued in 2020 related to US tax reform.  
The effective tax rate for 2019 was (51.0) percent and was primarily due to the U.S. taxed foreign income, including global intangible low-taxed income (GILTI), valuation allowances recorded on  
certain foreign and state jurisdictions, U.S. foreign tax credits that did not meet the more likely than not criteria for realization and the tax effects related to the Barbados structure collapse. The  
Company’s collapse of its Barbados structure to meet the covenant requirements under its credit agreement resulted in a net tax expense of $46.3 inclusive of the offsetting valuation allowance  
release relating to the Company’s nondeductible interest expense that was carried forward from December 31, 2018.  
The Company recognizes the benefit of tax positions taken or expected to be taken in its tax returns in the consolidated financial statements when it is more likely than not that the position will be  
sustained upon examination by authorities. Recognized tax positions are measured at the largest amount of benefit that is more likely than not of being realized upon settlement.  
Details of the unrecognized tax benefits are as follows:  
2021  
2020  
2019  
Balance at January 1  
$
36.8  
42.1  
(23.3)  
(0.5)  
55.1  
$
50.9  
0.9  
(7.7)  
(7.3)  
36.8  
$
49.5  
5.1  
4.4  
(5.5)  
(2.6)  
50.9  
Increases (decreases) related to prior year tax positions, net  
Increases related to current year tax positions  
Settlements  
Reductions due to lapse of applicable statute of limitations  
$
$
$
Balance at December 31  
Of the Company's $55.1 unrecognized tax benefits, if recognized, $15.1 would affect the Company's effective tax rate. The remaining $40.0 relates to a prior year tax return position, which if  
recognized, would be offset by changes in valuation allowances and have no effect on the Company's effective tax rate.  
The Company classifies interest expense and penalties related to the underpayment of income taxes in the consolidated financial statements as income tax expense. As of December 31, 2021 and  
2020, accrued interest and penalties related to unrecognized tax benefits totaled $1.7 and $3.7, respectively.  
Within the next 12 months, no material changes to our unrecognized tax benefits are expected for currently reserved positions. Tax years prior to 2017 are closed by statute for U.S. federal tax  
purposes. The Company is subject to tax examination in various U.S. state jurisdictions for tax years 2011 to the present. In addition, the Company is subject to a German tax audit for tax years  
2018-2019, and other various foreign jurisdictions for tax years 2012 to the present.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax  
purposes. Significant components of the Company's deferred tax assets and liabilities at December 31 are as follows:  
2021  
2020  
Deferred tax assets  
Accrued expenses  
Warranty accrual  
Deferred compensation  
Allowances for doubtful accounts  
Inventories  
Deferred revenue  
Pensions, post-retirement and other benefits  
Tax credits  
Net operating loss carryforwards  
Capital loss carryforwards  
State deferred taxes  
Lease liability  
$
50.8  
12.4  
3.9  
$
40.7  
6.5  
6.8  
8.0  
4.8  
19.6  
19.8  
48.8  
67.2  
150.7  
1.1  
17.6  
14.0  
71.2  
66.0  
175.6  
0.4  
10.9  
28.4  
5.0  
8.6  
34.5  
18.8  
444.2  
(261.8)  
182.4  
Other  
447.9  
(229.5)  
218.4  
Valuation allowances  
Net deferred tax assets  
$
$
$
$
Deferred tax liabilities  
Property, plant and equipment, net  
Goodwill and intangible assets  
Undistributed earnings  
12.9  
112.6  
32.2  
15.9  
145.9  
32.7  
Right-of-use assets  
34.5  
29.8  
Net deferred tax liabilities  
192.2  
(9.8)  
224.3  
(5.9)  
$
$
Net deferred tax (liability) asset  
Deferred income taxes reported in the consolidated balance sheets as of December 31 are as follows:  
2021  
2020  
Deferred income taxes - assets  
Deferred income taxes - liabilities  
$
95.7  
(105.5)  
(9.8)  
$
97.5  
(103.4)  
(5.9)  
$
$
Net deferred tax (liabilities) assets  
As of December 31, 2021, the Company had domestic and international net operating loss (NOL) carryforwards of $984.3, resulting in an NOL deferred tax asset of $150.7. Of these NOL  
carryforwards, $591.4 expire at various times between 2022 and 2042 and $392.9 does not expire. At December 31, 2021, the Company had a domestic foreign tax credit carryforward resulting in a  
deferred tax asset of $59.8 that will expire between 2022 and 2030 and a general business credit carryforward resulting in a deferred tax asset of $8.5 that will expire between 2036 and 2040. The  
Company has a full valuation allowance on the domestic foreign tax credit carryforward.  
The Company recorded a valuation allowance to reflect the estimated amount of certain U.S., foreign and state deferred tax assets that, more likely than not, will not be realized. The net change in  
total valuation allowance for the years ended December 31, 2021 and 2020 was an increase of $32.3 and $11.8, respectively. The 2021 valuation allowance increase was driven primarily by an  
increase to nondeductible business interest expense carryforwards in excess of amounts that are expected to be utilized on a more likely than not basis, as well as foreign net operating loss activity  
offset by utilization of U.S. foreign tax credits. Of the total 2021 net increase of $32.3, the Company recorded $40.3 to tax expense ($6.5 attributable to state taxes), ($6.7) was recorded to  
shareholder’s equity and ($1.3) was reversed against expired attributes.  
61  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
For the years ended December 31, 2021 and 2020, provisions were made for foreign withholding taxes and estimated foreign income taxes which may be incurred upon the remittance of certain  
undistributed earnings in foreign subsidiaries and foreign unconsolidated affiliates. Provisions have not been made for income taxes on $547.7 of undistributed earnings at December 31, 2021 in  
foreign subsidiaries and corporate joint ventures that were deemed permanently reinvested. Determination of the amount of unrecognized deferred income tax liabilities on these earnings is not  
practicable because such liability, if any, depends on certain circumstances existing if and when remittance occurs. A deferred tax liability will be recognized if and when the Company no longer plans  
to permanently reinvest these undistributed earnings.  
The Company’s undistributed earnings in foreign subsidiaries that are deemed permanently reinvested decreased compared to the prior-year amount and was primarily impacted by current year  
income.  
NOTE 5: INVENTORIES  
The following table summarizes the major classes of inventories as of December 31:  
2021  
2020  
Finished goods  
Service parts  
Raw materials and work in process  
$
$
180.3  
169.8  
194.1  
544.2  
$
$
204.7  
169.0  
124.5  
498.2  
Total inventories  
NOTE 6: PROPERTY, PLANT AND EQUIPMENT  
The following is a summary of property, plant and equipment, at cost less accumulated depreciation and amortization as of December 31:  
Estimated Useful Life  
(years)  
2021  
2020  
(1)  
Land and land improvements  
$
10.6  
69.1  
85.2  
$
13.1  
90.9  
95.4  
Buildings and building improvements  
Machinery, tools and equipment  
Leasehold improvements (2)  
Computer equipment  
Computer software  
Furniture and fixtures  
15-30  
5-12  
10  
24.2  
22.3  
3
105.6  
129.0  
59.7  
141.2  
7.8  
138.0  
140.5  
61.2  
144.7  
7.5  
5-10  
5-8  
3-5  
Tooling  
Construction in progress  
Total property plant and equipment, at cost  
Less accumulated depreciation and amortization  
$
$
632.4  
494.3  
138.1  
$
$
713.6  
536.1  
177.5  
Total property plant and equipment, net  
(1)  
(2)  
Estimated useful life for land and land improvements is perpetual and 15 years, respectively.  
The estimated useful life for leasehold improvements is the lesser of 10 years or the term of the lease.  
During 2021, 2020 and 2019, depreciation expense, computed on a straight-line basis over the estimated useful lives of the related assets, was $46.4, $73.7 and $82.2, respectively.  
In the second quarter of 2021, the Company sold assets located at the Hamilton, Ohio facility for proceeds of approximately $1.7, which resulted in a gain on sale of $0.4.  
In the fourth quarter of 2020, the Company sold its former headquarters building in North Canton, Ohio for proceeds of $7.2, which resulted in a gain on sale of $0.6.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 7: INVESTMENTS  
The Company’s investments, primarily in Brazil, consist of certificates of deposit that are recorded at fair value based upon quoted market prices. Changes in fair value are recognized in interest  
income, determined using the specific identification method, and were minimal. There were no gains from the sale of securities or proceeds from the sale of securities prior to the maturity date for the  
year ended December 31, 2021.  
The Company has deferred compensation plans in the U.S. and Germany that enable certain employees to defer a portion of their cash wages, cash bonus, 401(k) or other compensation and non-  
employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation and 401(k), the Company established rabbi trusts in the U.S., which are  
recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liabilities are recorded at fair value within other long-term liabilities.  
Realized and unrealized gains and losses on marketable securities in the rabbi trusts are recognized in interest income with corresponding changes in the Company’s deferred compensation  
obligation recorded as compensation cost within selling and administrative expense.  
The Company’s investments consist of the following:  
Cost Basis  
Unrealized Gain  
Fair Value  
As of December 31, 2021  
Short-term investments  
$
$
34.3  
5.4  
$
$
$
$
34.3  
7.0  
Certificates of deposit  
Long-term investments  
1.6  
Assets held in a rabbi trust  
As of December 31, 2020  
Short-term investments  
$
$
37.2  
5.2  
$
$
$
$
37.2  
6.6  
Certificates of deposit  
Long-term investments:  
1.4  
Assets held in a rabbi trust  
Securities and other investments also included a cash surrender value of insurance contracts of $4.0 and $3.7 as of December 31, 2021 and 2020, respectively.  
During the second quarter of 2020, the Company surrendered several of its COLI plans. As a result, the Company received proceeds of $15.6 during the year ended December 31, 2020 from the  
closure of the respective plans. The Company recorded a gain of $7.2, and recorded this to Miscellaneous, net on the consolidated statement of operations.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 8: GOODWILL AND INTANGIBLE ASSETS  
The Company’s three reportable operating segments are Eurasia Banking, Americas Banking and Retail. The changes in carrying amounts of goodwill are summarized as follows:  
Eurasia Banking  
579.2  
Americas Banking  
431.3  
Retail  
Total  
Goodwill  
Accumulated impairment losses  
$
$
$
$
$
$
224.4  
(57.2)  
167.2  
$
$
1,234.9  
(470.9)  
764.0  
(291.7)  
287.5  
(122.0)  
309.3  
Balance at January 1, 2020  
Divestitures  
Currency translation adjustment  
Goodwill  
(7.8)  
19.0  
(2.4)  
15.8  
(1.2)  
13.0  
(11.4)  
47.8  
$
$
590.4  
(291.7)  
298.7  
$
$
444.7  
(122.0)  
322.7  
$
$
236.2  
(57.2)  
179.0  
$
$
1,271.3  
(470.9)  
800.4  
Accumulated impairment losses  
Balance at December 31, 2020  
Divestitures  
(29.0)  
561.4  
(291.7)  
269.7  
(4.6)  
(0.3)  
(3.0)  
(19.9)  
213.0  
(57.2)  
155.8  
(0.3)  
(3.0)  
(53.5)  
Transferred to assets held for sale  
Currency translation adjustment  
Goodwill  
$
$
$
$
440.1  
(122.0)  
318.1  
$
$
$
$
1,214.5  
(470.9)  
743.6  
Accumulated impairment losses  
Balance at December 31, 2021  
Goodwill. In the fourth quarter of 2021 and in connection with the annual goodwill impairment test, the Company elected to perform the optional qualitative assessment prescribed by Accounting  
Standards Codification (ASC) 350. Through the qualitative assessment, the Company evaluated whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount.  
Based on the results of the qualitative assessments completed for each of the three reporting units, no indicators were identified that required a quantitative assessment.  
The Company identified four reporting units, which are Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. Rest of World Retail had no goodwill remaining and the other three  
reporting units were determined to not be impaired based on the result of the qualitative assessment. Changes in certain assumptions or the Company's failure to execute on the current plan could  
have a significant impact to the estimated fair value of the reporting units.  
Intangible Assets. Intangible assets consists of net capitalized software development costs, patents, trademarks and other intangible assets. Where applicable, intangible assets are stated at cost  
and, if applicable, are amortized ratably over the relevant contract period or the estimated life of the assets. Fees to renew or extend the term of the Company’s intangible assets are expensed when  
incurred.  
The following summarizes information on intangible assets by major category:  
December 31, 2021  
December 31, 2020  
Gross  
Carrying  
Amount  
Net  
Carrying  
Amount  
Net  
Carrying  
Amount  
Weighted-average  
remaining useful lives  
Accumulated  
Amortization  
Gross  
Carrying Amount  
Accumulated  
Amortization  
Customer relationships, net  
4.2 years  
$
$
703.3  
$
$
(401.6)  
$
$
301.7  
$
762.0  
$
(354.1)  
$
$
407.9  
Capitalized software development  
Development costs non-software  
Other  
1.8 years  
1.3 years  
5.8 years  
228.1  
51.8  
50.8  
(184.9)  
(51.6)  
(48.4)  
43.2  
0.2  
2.4  
198.0  
56.1  
69.8  
(160.0)  
(55.8)  
(67.4)  
38.0  
0.3  
2.4  
Other intangible assets, net  
330.7  
1,034.0  
(284.9)  
(686.5)  
45.8  
347.5  
323.9  
1,085.9  
(283.2)  
(637.3)  
40.7  
448.6  
$
$
Total  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Costs incurred for the development of external-use software that will be sold, leased or otherwise marketed are capitalized when technological feasibility has been established. These costs are  
included within other intangible assets and are typically amortized on a straight-line basis over the estimated useful lives, which typically do not exceed three years. Amortization begins when the  
product is available for general release. Costs capitalized include third-party labor, direct labor and related overhead costs. Costs incurred prior to technological feasibility or after general release are  
expensed as incurred. The Company performs at least annual reviews to ensure that unamortized program costs remain recoverable from future revenue. If future revenue does not support the  
unamortized program costs, the amount by which the unamortized capitalized cost of a software product exceeds the net realizable value is written off.  
The following table identifies the activity relating to total capitalized software development:  
2021  
2020  
2019  
Beginning balance as of January 1  
Capitalization  
Amortization  
Impairment  
Currency translation  
$
38.0  
31.1  
(23.3)  
(2.6)  
43.2  
$
46.0  
17.2  
(27.2)  
$
$
70.7  
23.1  
(30.6)  
(15.0)  
(2.2)  
46.0  
2.0  
$
$
38.0  
Ending balance as of December 31  
The Company's total amortization expense, excluding deferred financing costs, was $102.7, $106.7 and $122.1 for the years ended December 31, 2021, 2020 and 2019, respectively. The expected  
annual amortization expense is as follows:  
Estimated amortization  
2022  
2023  
2024  
2025  
2026  
$
96.8  
93.0  
77.8  
59.1  
21.0  
347.7  
$
NOTE 9: PRODUCT WARRANTIES  
The Company provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future  
obligations due to warranty claims are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts.  
Changes in the Company’s warranty liability balance are illustrated in the following table:  
2021  
2020  
Balance at January 1  
Current period accruals  
Current period settlements  
Currency translation  
$
$
38.6  
24.4  
(24.4)  
(2.3)  
36.3  
$
$
36.9  
29.0  
(27.6)  
0.3  
38.6  
Balance at December 31  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 10: RESTRUCTURING  
The following table summarizes the impact of the Company’s restructuring charges on the consolidated statements of operations for the years ended December 31:  
2021 2020  
2019  
Cost of sales - services  
Cost of sales - products  
Selling and administrative expense  
Research, development and engineering expense  
Loss on real estate  
$
13.0  
2.4  
13.1  
(0.3)  
$
14.1  
8.2  
52.9  
6.4  
$
$
8.0  
1.7  
37.4  
3.0  
0.1  
$
28.2  
$
81.6  
50.2  
Total  
The following table summarizes the Company’s restructuring charges by reporting segment for the years ended December 31:  
Severance  
2021  
2020  
2019  
Eurasia Banking  
Americas Banking  
Retail  
$
10.5  
3.2  
1.2  
$
32.1  
2.5  
16.5  
24.7  
75.8  
$
13.5  
1.8  
9.7  
25.1  
50.1  
Corporate  
0.5  
Total severance  
15.4  
Other  
Eurasia Banking  
Americas Banking  
Retail  
0.6  
1.6  
10.6  
12.8  
28.2  
2.0  
2.2  
1.6  
5.8  
81.6  
0.1  
Corporate  
Total other  
0.1  
50.2  
$
$
$
Total  
DN Now  
Commensurate with its strategy, in 2021, the Company completed the execution of its multi-year transformation program called DN Now. The Company’s DN Now initiatives consisted of a number of  
work streams designed to improve operational efficiency and sustainably increase profits and cash flows. The Company has achieved a substantial amount of annual cost savings associated with the  
DN Now initiatives. The Company incurred restructuring charges consisting primarily of severances and realignment of the Company's real estate footprint of $28.2, $81.6 and $50.2 for the years  
ended December 31, 2021, 2020 and 2019, respectively.  
The following table summarizes the Company's cumulative total restructuring costs as of December 31, 2021 for DN Now. This table, as well as those above, exclude third-party costs incurred related  
to the implementation of the Company's transformation initiatives.  
DN Now  
Severance  
Other  
Eurasia Banking  
Americas Banking  
Retail  
$
$
89.4  
16.1  
39.9  
$
$
2.6  
0.1  
3.8  
12.2  
18.7  
Corporate  
54.8  
200.2  
Total  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes the Company’s restructuring severance accrual balance and related activity:  
Balance at January 1, 2019  
Liabilities incurred  
Liabilities paid/settled  
Balance at December 31, 2019  
Liabilities incurred  
Liabilities paid/settled  
Balance at December 31, 2020  
Liabilities incurred  
$
$
$
$
56.9  
50.2  
(64.5)  
42.6  
81.6  
(61.3)  
62.9  
15.4  
(43.0)  
35.3  
Liabilities paid/settled  
Balance at December 31, 2021  
NOTE 11: DEBT  
Outstanding debt balances were as follows:  
December 31,  
2021  
2020  
Notes payable – current  
Uncommitted lines of credit  
2022 Revolving Facility  
Term Loan A-1 Facility  
Term Loan B Facility - USD  
Term Loan B Facility - Euro  
Other  
$
1.6  
35.9  
4.8  
4.7  
$
0.2  
4.8  
5.1  
0.6  
10.7  
0.3  
47.3  
(0.2)  
47.1  
Short-term deferred financing fees  
$
$
$
$
10.7  
Long-term debt  
2023 Revolving Facility  
Term Loan B Facility - USD  
Term Loan B Facility - Euro  
2024 Senior Notes  
2025 Senior Secured Notes - USD  
2025 Senior Secured Notes - EUR  
Other  
25.0  
381.0  
375.6  
400.0  
700.0  
396.4  
4.2  
60.1  
385.7  
412.1  
400.0  
700.0  
429.5  
3.1  
2,282.2  
(36.6)  
2,245.6  
2,390.5  
(54.8)  
2,335.7  
Long-term deferred financing fees  
$
$
Senior and Senior Secured Notes  
On July 20, 2020, Diebold Nixdorf, Incorporated issued $700.0 aggregate principal amount of 9.375 percent Senior Secured Notes due 2025 (the 2025 Senior Secured Notes - USD) and its wholly-  
owned subsidiary, Diebold Nixdorf Dutch Holding B.V., issued €350.0 aggregate principal amount of 9.0 percent Senior Secured Notes due 2025 (the 2025 Senior Secured Notes - EUR and, together  
with the 2025 Senior Secured Notes - USD, the 2025 Senior Secured Notes) in private offerings exempt from registration under the Securities Act of 1933. The 2025 Senior Secured Notes - USD  
were issued at a price of 99.031 percent of their principal amount, and the 2025 Senior Secured Notes - EUR were issued at a price of 99.511 percent of their principal amount.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The 2025 Senior Secured Notes are or will be, as applicable, guaranteed on a senior secured basis by (i) all of Diebold Nixdorf, Incorporated’s existing and future direct and indirect U.S. subsidiaries  
that guarantee the obligations under the credit agreement (the Credit Agreement) governing the Company's revolving credit facility (the Revolving Facility) and (ii) all of Diebold Nixdorf, Incorporated’s  
existing and future direct and indirect U.S. subsidiaries (other than securitization subsidiaries, immaterial subsidiaries and certain other subsidiaries) that guarantee any of the Diebold Nixdorf Dutch  
Holding B.V.’s, Diebold Nixdorf, Incorporated’s or its subsidiary guarantors’ indebtedness for borrowed money (collectively, the U.S. subsidiary guarantors). Additionally, the 2025 Senior Secured  
Notes - USD and the 2025 Senior Secured Notes - EUR are guaranteed on a senior secured basis by Diebold Nixdorf Dutch Holdings B.V. and Diebold Nixdorf, Incorporated, respectively. The 2025  
Senior Secured Notes are secured by first-priority liens on substantially all of the tangible and intangible assets of Diebold Nixdorf, Incorporated, Diebold Nixdorf Dutch Holding B.V. and the U.S.  
subsidiary guarantors, in each case subject to permitted liens and certain exceptions. The first-priority liens on the collateral securing the 2025 Senior Secured Notes - USD and the related  
guarantees and the 2025 Senior Secured Notes - EUR and the related guarantees are shared ratably among the 2025 Senior Secured Notes and the obligations under the Credit Agreement.  
The net proceeds from the offerings of the 2025 Senior Secured Notes, along with cash on hand, were used to repay a portion of the amounts outstanding under the Credit Agreement, including all  
amounts outstanding under the Term Loan A Facility and Term Loan A-1 Facility and $193.8 of revolving credit loans, including all of the revolving credit loans due in December 2020, and for the  
payment of all related fees and expenses.  
In addition to the 2025 Senior Secured Notes, the Company also has an outstanding $400.0 aggregate principal amount of 8.5 percent Senior Notes due 2024 (the 2024 Senior Notes). The 2024  
Senior Notes were issued by Diebold Nixdorf, Incorporated and are guaranteed on a senior unsecured basis by the U.S. subsidiary guarantors and Diebold Nixdorf Dutch Holding B.V., and mature in  
April 2024.  
Credit Agreement - Term Loan and Revolving Facilities  
On November 6, 2020, the Company entered into the tenth and most recent amendment to the Credit Agreement, pertaining to the Term Loan B and revolving credit facilities, to amend the definition  
of “Interest Coverage Ratio” for certain time periods and Covenant Reset Triggers (as defined in the Credit Agreement). The Interest Coverage Ratio calculation now excludes specific make-whole  
premiums, write-offs and expenses paid by the Company in relation to the Term A Loans and Term A-1 Loans.  
On July 20, 2020, the Company entered into the ninth amendment to the Credit Agreement (the Ninth Amendment). The Ninth Amendment amended the Credit Agreement to, among other things,  
extend the maturity of $330.0 of revolving credit commitments from April 30, 2022 to July 20, 2023 and amend the financial covenants in the Credit Agreement in connection with the extension of  
such maturities and, effective as of the date of the Ninth Amendment, the Company terminated its other revolving credit commitments under the Revolving Facility.  
As of December 31, 2021, the debt facilities under the Credit Agreement were secured by substantially all assets of Diebold Nixdorf, Incorporated and its domestic subsidiaries that are borrowers and  
guarantors under the Credit Agreement, subject to certain exceptions and permitted liens.  
On March 11, 2022, the Company entered into the eleventh and most recent amendment to its Credit Agreement, to amend the financial covenants with respect to its "Total Net Leverage Ratio" (as  
defined in the Credit Agreement).  
Uncommitted Line of Credit  
As of December 31, 2021, the Company had various international, short-term uncommitted lines of credit with borrowing limits aggregating to $29.1. The weighted-average interest rate on  
outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 2021 and 2020 was 3.24 percent and 7.61 percent, respectively. Short-term uncommitted lines mature in  
less than one year. The remaining amount available under the short-term uncommitted lines at December 31, 2021 was $27.5.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The cash flows related to debt borrowings and repayments were as follows:  
December 31,  
2021  
2020  
$
$
$
590.9  
$
$
$
765.2  
Revolving credit facility borrowings  
Revolving credit facility repayments  
(590.1)  
(705.1)  
Proceeds from 2025 Senior Secured Notes - USD  
Proceeds from 2025 Senior Secured Notes - EUR  
International short-term uncommitted lines of credit borrowings  
11.2  
11.2  
693.2  
394.6  
20.0  
$
$
$
$
1,107.8  
Other debt borrowings  
Payments on Term Loan A Facility under the Credit Agreement  
Payments on Term Loan A-1 Facility under the Credit Agreement  
Payments on Term Loan B Facility - USD under the Credit Agreement  
Payments on Term Loan B Facility - Euro under the Credit Agreement  
International short-term uncommitted lines of credit and other repayments  
(4.8)  
(4.8)  
(9.8)  
(19.4)  
(370.3)  
(618.9)  
(18.2)  
(17.7)  
(24.8)  
$
$
(1,049.9)  
Other debt repayments  
The interest rates with respect to the Revolving Facility are based on, at the Company’s option, adjusted LIBOR or an alternative base rate, in each case plus an applicable margin tied to the  
Company’s then applicable total net leverage ratio. Such applicable margins range from LIBOR-based Revolving Loans, 1.25 percent to 4.25 percent, and for base-rate Revolving Loans, 1.00 percent  
less than in the case of LIBOR-based loans.  
Below is a summary of financing and replacement facilities information:  
Interest Rate  
Financing and Replacement Facilities  
Index and Margin  
Maturity/Termination Dates  
Initial Term (Years)  
Credit Agreement facilities  
2022 Revolving Credit Facility(i)  
2023 Revolving Credit Facility(ii)  
Term Loan B Facility - USD(i)  
Term Loan B Facility - Euro(iii)  
2024 Senior Notes  
LIBOR + 4.25%  
LIBOR + 4.25%  
LIBOR + 2.75%  
EURIBOR + 3.00%  
8.5%  
April 2022  
July 2023  
November 2023  
November 2023  
April 2024  
3.2  
3
7.5  
7.5  
8
2025 Senior Secured Notes - USD  
2025 Senior Secured Notes - EUR  
9.375%  
9.0%  
July 2025  
July 2025  
5
5
(i)  
LIBOR with a floor of 0.0 percent  
LIBOR with a floor of 0.5 percent  
EURIBOR with a floor of 0.0 percent  
(ii)  
(iii)  
The Company's debt agreements contain various financial covenants, including net debt to EBITDA and net interest coverage ratio, along with certain negative covenants that, among other things,  
limit dividends, acquisitions and the use of proceeds from divestitures. The Credit Agreement financial ratios are as follows:  
a maximum allowable total net debt to adjusted EBITDA leverage ratio of 5.75 to 1.00 for the quarter ended December 31, 2021 (increasing based on the eleventh amendment to the Credit  
Agreement to 6.75 for the quarters ended March 31, 2022 and June 30, 2022, and thereafter decreasing to 6.50 for the quarter ended September 30, 2022, 5.50 for the quarter ended  
December 31, 2022, and 5.25 for the quarter ended March 31, 2023); and  
a minimum adjusted EBITDA to net interest expense coverage ratio of not less than 1.63 to 1.00 (increasing to 1.75 on September 30, 2022 and thereafter).  
As of December 31, 2021, the Company was in compliance with the financial covenants in its debt agreements.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Maturities of long-term debt as of December 31, 2021 are as follows:  
Maturities of Debt  
2022  
2023  
2024  
2025  
2026  
$
$
47.3  
782.7  
401.1  
1,097.4  
1.0  
2,329.5  
Interest expense on the Company’s debt instruments for the years ended December 31, 2021, 2020 and 2019 was $180.0, $269.7 and $173.2, respectively.  
The Company incurred $0.0 and $26.4 of debt issuance costs in the years ended December 31, 2021 and 2020, respectively, related to the Credit Agreement, which are amortized as a component of  
interest expense over the terms.  
NOTE 12: REDEEMABLE NONCONTROLLING INTERESTS  
Changes in redeemable noncontrolling interests were as follows:  
2021  
2020  
2019  
Balance at January 1  
$
$
19.2  
(19.2)  
$
$
20.9  
(1.7)  
$
$
130.4  
(1.7)  
(18.6)  
(89.2)  
Other comprehensive income  
Redemption value adjustment  
Redemption of shares  
Termination of put option  
19.2  
20.9  
Balance at December 31  
During the first quarter of 2021, the Company entered into an agreement whereby its ownership percentage in a certain consolidated but non-wholly owned subsidiary in Europe was reduced by  
means of capital contributions from noncontrolling shareholders totaling $12.7. Following entry into the agreement, the Company maintains a controlling interest in the subsidiary. As part of this  
agreement, the put option that could have required the Company to acquire the noncontrolling shares was irrevocably waived, reducing the redeemable noncontrolling interest to zero.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 13: ACCUMULATED OTHER COMPREHENSIVE LOSS  
The following table summarizes the changes in the Company’s AOCI, net of tax, by component for the years ended December 31:  
Pension and Other  
Post-Retirement  
Benefits  
Foreign Currency  
Hedges  
Interest Rate  
Hedges  
Accumulated Other  
Comprehensive Loss  
Translation  
(231.5)  
Other  
Balance at December 31, 2019  
Other comprehensive income (loss) before reclassifications (1)  
Amounts reclassified from AOCI  
$
$
$
$
$
$
(2.6)  
$
$
$
5.2  
(16.3)  
5.0  
$
(146.6)  
(7.7)  
7.4  
$
$
$
0.2  
(0.8)  
$
$
$
(375.3)  
(50.0)  
12.4  
(25.2)  
Net current period other comprehensive income (loss)  
Balance at December 31, 2020  
Other comprehensive income (loss) before reclassifications (1)  
Amounts reclassified from AOCI  
(25.2)  
(256.7)  
(54.2)  
(11.3)  
(6.1)  
8.6  
(2.1)  
6.5  
(0.3)  
(146.9)  
7.0  
(0.8)  
(0.6)  
(0.9)  
(37.6)  
(412.9)  
(38.8)  
73.2  
(2.6)  
0.7  
$
75.3  
Net current period other comprehensive income (loss)  
(54.2)  
(310.9)  
0.7  
(1.9)  
82.3  
(0.9)  
(1.5)  
34.4  
0.4  
$
(64.6)  
(378.5)  
Balance at December 31, 2021  
(1)  
Other comprehensive income (loss) before reclassifications within the translation component excludes (gains)/losses of $(0.6) and $1.6 of translation attributable to noncontrolling interests for December 31, 2021  
and 2020, respectively.  
The following table summarizes the details about amounts reclassified from AOCI for the years ended December 31:  
2021  
2020  
Amount Reclassified  
from AOCI  
Amount Reclassified  
from AOCI  
Affected Line Item in the Statement  
of Operations  
Interest rate hedges (net of tax of $0.8 and $(1.8), respectively)  
Pension and post-retirement benefits:  
Net prior service benefit amortization (net of tax of $0.0 and $0.2, respectively)  
Net actuarial gains recognized during the year (net of tax of $23.2 and $1.5, respectively)  
Net actuarial gains (losses) recognized due to settlement (net of tax of $(0.4) and $0.3, respectively)  
$
(2.1)  
$
$
5.0 Interest expense  
76.0  
(0.7)  
75.3  
73.2  
0.5 (1)  
6.1 (1)  
0.8 (1)  
7.4  
$
12.4  
Total reclassifications for the period  
(1)  
Pension and other post-retirement benefits AOCI components are included in the computation of net periodic benefit cost (refer to Note 15: Benefit Plans).  
NOTE 14: ACQUISITIONS AND DIVESTITURES  
Divestitures  
In the second quarter of 2021, the Company divested its Asia Pacific Electronic Security business, a non-core, wholly owned portion of the banking business. The sale resulted in a gain of  
approximately $1.0 and cash proceeds of $5.8.  
In the fourth quarter of 2021, the Company divested Prosystems IT GmbH, a non-core, wholly owned European ERP business which resulted in a loss on sale of $3.9 million and a net cash  
consideration distribution of $4.7.  
In the fourth quarter of 2021, the Company signed a divestiture agreement for its German reverse vending business. As of December 31, 2021, the transaction had not closed as it was pending the  
regulatory process; however, the agreement was finalized and all conditions for held-for-sale accounting were met. Accordingly, the Company has categorized the related assets and liabilities as  
held-for-sale as of December 31, 2021. An impairment loss was recorded in 2021 for $1.3 based on expected proceeds of approximately $10.0. The sale was completed as anticipated in the first  
quarter of 2022.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
In 2020, the Company divested several non-core, non-accretive businesses, which resulted in a loss on sale of $11.5 for the year ended December 31, 2020.  
In the first quarter of 2020, the Company divested Portavis GmbH, a non-core, non-wholly owned Eurasia Banking consulting business, which resulted in a gain of $1.8 and cash consideration  
received of $10.1, excluding cash divested. In the second quarter of 2020, the Company unconsolidated a portion of its non-wholly owned operations in China, which resulted in a loss of $8.6 and  
cash consideration received of $26.8 along with increased ownership in Inspur, from 40.0 percent to 48.1 percent. Additionally, the Company sold Cryptera A/S, a Danish subsidiary, which resulted in  
a loss of $5.9. In the fourth quarter of 2020, the Company sold an Italian non-core ERP Retail software asset, which resulted in a gain of $1.9 and cash consideration received of $3.2. Also in the  
fourth quarter of 2020, the Company sold a domestic Brazilian Banking software asset, which was impaired by $4.1 in the third quarter of 2020, and resulted in a fourth quarter loss on sale of $1.0  
and cash consideration received of $7.9.  
NOTE 15: BENEFIT PLANS  
Qualified Retirement Benefits. The Company has a qualified retirement plan covering certain U.S. employees that has been closed to new participants since 2003 and frozen since December 2013.  
The Company has a number of non-U.S. defined benefit plans covering eligible employees located predominately in Europe, the most significant of which are German plans. Benefits for these plans  
are based primarily on each employee's final salary, with annual adjustments for inflation. The obligations in Germany consist of employer funded pension plans and deferred compensation plans.  
The employer funded pension plans are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale  
grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the respective pension plan and credited to the  
individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or payments of up to ten years.  
The Company has other defined benefit plans outside the U.S., which have not been mentioned here due to materiality.  
Supplemental Executive Retirement Benefits. The Company has non-qualified pension plans in the U.S. to provide supplemental retirement benefits to certain officers, which have also been frozen  
since December 2013. Benefits are payable at retirement based upon a percentage of the participant’s compensation, as defined.  
Other Benefits. In addition to providing retirement benefits, the Company provides post-retirement healthcare and life insurance benefits (referred to as other benefits) for certain retired employees.  
Retired eligible employees in the U.S. may be entitled to these benefits based upon years of service with the Company, age at retirement and collective bargaining agreements. There are no plan  
assets and the Company funds the benefits as the claims are paid. The post-retirement benefit obligation was determined by application of the terms of medical and life insurance plans together with  
relevant actuarial assumptions and healthcare cost trend rates.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following tables set forth the change in benefit obligation, change in plan assets, funded status, consolidated balance sheet presentation and net periodic benefit cost for the Company’s defined  
benefit pension plans and other benefits at and for the years ended December 31:  
Retirement Benefits  
Other Benefits  
U.S. Plans  
Non-U.S. Plans  
2021 2020  
2021  
2020  
580.0  
2021 2020  
Change in benefit obligation  
Benefit obligation at beginning of year  
Service cost  
Interest cost  
Actuarial loss (gain)  
Plan participant contributions  
Benefits paid  
Plan amendments  
Curtailment  
Settlements  
Foreign currency impact  
Acquired benefit plans and other  
Benefit obligation at end of year  
Change in plan assets  
Fair value of plan assets at beginning of year  
Actual return on plan assets  
Employer contributions  
Plan participant contributions  
Benefits paid  
$
620.1  
$
$
468.7  
$
456.1  
$
13.7  
0.1  
0.7  
(8.0)  
(0.5)  
$
17.1  
0.1  
0.8  
(1.3)  
(0.7)  
15.9  
(24.0)  
(27.6)  
3.8  
18.9  
47.7  
(30.3)  
9.8  
2.9  
(5.4)  
1.4  
(6.5)  
(2.9)  
(18.4)  
(29.1)  
9.8  
4.0  
14.6  
1.4  
(21.7)  
2.1  
(1.1)  
(0.7)  
37.6  
(33.4)  
468.7  
(0.3)  
(2.3)  
584.4  
620.1  
420.5  
5.7  
13.7  
486.4  
48.9  
3.5  
(27.5)  
427.8  
70.2  
18.7  
(30.3)  
394.1  
41.6  
9.6  
359.6  
15.0  
8.4  
0.5  
(0.5)  
0.7  
(0.7)  
1.4  
1.4  
(6.5)  
(27.5)  
(18.3)  
394.4  
(26.1)  
(21.7)  
32.1  
(0.7)  
394.1  
(74.6)  
Foreign currency impact  
Settlements  
Fair value of plan assets at end of year  
511.3  
(73.1)  
486.4  
(133.7)  
$
$
$
$
$
$
$
$
$
$
(5.7)  
$
$
(13.7)  
Funded status  
Amounts recognized in balance sheets  
Noncurrent assets  
Current liabilities  
Noncurrent liabilities (1)  
3.5  
69.6  
2.7  
3.5  
132.9  
3.3  
22.7  
11.5  
63.1  
0.6  
5.1  
0.9  
12.9  
Accumulated other comprehensive loss:  
Unrecognized net actuarial (loss) gain (2)  
Unrecognized prior service (cost) benefit (2)  
(94.9)  
(154.4)  
13.8  
3.9  
(4.9)  
1.1  
4.8  
(3.8)  
$
(21.8)  
$
(20.7)  
$
43.7  
$
70.8  
$
10.5  
$
10.0  
Net amount recognized  
(1)  
Included in the consolidated balance sheets in pensions, post-retirement and other benefits.  
Represents amounts in accumulated other comprehensive loss that have not yet been recognized as components of net periodic benefit cost.  
(2)  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Retirement Benefits  
Non-U.S. Plans  
2020 2021 2020  
Other Benefits  
2021 2020  
U.S. Plans  
2021  
Change in accumulated other comprehensive loss  
Balance at beginning of year  
$
$
(154.5)  
$
(159.4)  
7.8  
(2.9)  
$
(3.8)  
23.6  
0.3  
(1.1)  
(0.1)  
(1.2)  
17.7  
$
6.5  
0.7  
(0.6)  
(12.0)  
1.1  
0.2  
$
$
(3.8)  
8.0  
0.2  
0.2  
0.2  
4.8  
$
(7.5)  
0.4  
1.3  
2.0  
(3.8)  
Prior service credit/loss recognized during the year  
Net actuarial gains (losses) recognized during the year  
Net actuarial (losses) gains occurring during the year  
Net actuarial losses recognized due to settlement  
Acquired benefit plans and other  
50.6  
9.0  
Foreign currency impact  
0.3  
(94.9)  
$
(154.5)  
$
$
(3.8)  
$
Balance at end of year  
Retirement Benefits  
2019 2021  
3.7 9.8  
Other Benefits  
2020  
U.S. Plans  
2020  
Non-U.S. Plans  
2020  
2021  
2019  
2021  
2019  
Components of net periodic benefit cost  
Service cost  
Interest cost  
Recognition/establishment of Germany benefit obligation  
Expected return on plan assets  
Other Adjustments  
$
$
3.8  
$
$
$
9.8  
4.0  
$
9.8  
6.5  
7.1  
(12.3)  
$
0.1  
0.7  
$
0.1  
0.8  
$
0.1  
1.0  
15.9  
(22.3)  
18.9  
(25.4)  
22.1  
2.9  
(13.4)  
0.2  
(24.7)  
(14.5)  
Amortization of prior service cost  
Recognized net actuarial loss  
Settlement gain  
8.9  
7.8  
5.1  
(0.1)  
0.3  
(1.1)  
(2.7)  
2.8  
(0.6)  
1.1  
(0.1)  
(1.5)  
(0.9)  
8.6  
0.2  
0.4  
0.4  
$
2.5  
$
5.1  
$
6.2  
$
$
3.9  
$
$
1.0  
$
1.3  
$
1.5  
Net periodic benefit cost  
The following table represents information for pension plans with an accumulated benefit obligation in excess of plan assets at December 31:  
U.S. Plans  
Non-U.S. Plans  
2021  
2020  
2021  
2020  
Projected benefit obligation  
Accumulated benefit obligation  
Fair value of plan assets  
$
$
$
584.4  
584.4  
511.3  
$
$
$
610.4  
610.4  
474.0  
$
$
$
293.9  
282.3  
88.7  
$
$
$
319.2  
297.5  
90.5  
The following table represents the weighted-average assumptions used to determine benefit obligations at December 31:  
Pension Benefits  
Other Benefits  
U.S. Plans  
Non-U.S. Plans  
2021  
2.99%  
N/A  
2020  
2.62%  
N/A  
2021  
2.39%  
3.89%  
2020  
0.66%  
2.48%  
2021  
4.22%  
N/A  
2020  
5.17%  
N/A  
Discount rate  
Rate of compensation increase  
74  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table represents the weighted-average assumptions used to determine periodic benefit cost at December 31:  
Pension Benefits  
U.S. Plans  
Other Benefits  
Non-U.S. Plans  
2021  
2.62%  
6.05%  
N/A  
2020  
3.35%  
6.50%  
N/A  
2021  
1.90%  
3.32%  
3.63%  
2020  
0.94%  
3.68%  
2.85%  
2021  
5.19%  
N/A  
2020  
5.70%  
N/A  
Discount rate  
Expected long-term return on plan assets  
Rate of compensation increase  
N/A  
N/A  
The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices  
as of the measurement date. The expected long-term rate of return on plan assets is primarily determined using the plan’s current asset allocation and its expected rates of return. The Company also  
considers information provided by its investment consultant, a survey of other companies using a December 31 measurement date and the Company’s historical asset performance in determining the  
expected long-term rate of return. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook.  
During 2021, the Society of Actuaries released new mortality tables (Pri-2012) and projection scales resulting from recent studies measuring mortality rates for various groups of individuals. As of  
December 31, 2021, the Company used the Pri-2012 mortality tables and the MP-2021 mortality projection scales. The Pri-2012 mortality tables were also used in 2020, but in conjunction with the  
MP-2020 mortality projection scaled.  
The following table represents assumed healthcare cost trend rates at December 31:  
2021  
5.6%  
4.0%  
2045  
2020  
6.3%  
5.0%  
2025  
Healthcare cost trend rate assumed for next year  
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)  
Year that rate reaches ultimate trend rate  
The healthcare trend rates for the postemployment benefits plans in the U.S. are reviewed based upon the results of actual claims experience. The Company used initial healthcare cost trends of 5.6  
percent and 6.3 percent in 2021 and 2020, respectively, with an ultimate trend rate of 4.0 percent reached in 2045. Assumed healthcare cost trend rates have a modest effect on the amounts  
reported for the healthcare plans.  
A one-percentage-point change in assumed healthcare cost trend rates results in a minimal impact to total service and interest cost and post-retirement benefit obligation.  
The Company has a pension investment policy in the U.S. designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet or  
exceed the return assumption while maintaining a prudent level of risk. The plans' target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the  
debt security target allocation will increase and decrease, respectively. The Company utilizes the services of an outside consultant in performing asset / liability modeling, setting appropriate asset  
allocation targets along with selecting and monitoring professional investment managers.  
The U.S. plan assets are invested in equity and fixed income securities, alternative assets and cash. Within the equities asset class, the investment policy provides for investments in a broad range of  
publicly-traded securities including both domestic and international stocks diversified by value, growth and cap size. Within the fixed income asset class, the investment policy provides for  
investments in a broad range of publicly-traded debt securities with a substantial portion allocated to a long duration strategy in order to partially offset interest rate risk relative to the plans’ liabilities.  
The alternative asset class includes investments in diversified strategies with a stable and proven track record and low correlation to the U.S. stock market. Several plans outside of the U.S. are also  
invested in various assets, under various investment policies in compliance with local funding regulations.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes the Company’s target allocation for these asset classes in 2022, which are readjusted at least quarterly within a defined range for the U.S., and the Company’s actual  
pension plan asset allocation as of December 31, 2021 and 2020:  
U.S. Plans  
Non-U.S. Plans  
Target  
2022  
45%  
52%  
2%  
Actual  
Target  
2022  
55%  
25%  
12%  
8%  
Actual  
2021  
46%  
50%  
3%  
2020  
50%  
37%  
4%  
2021  
55%  
25%  
12%  
8%  
2020  
50%  
22%  
10%  
18%  
100%  
Equity securities  
Debt securities  
Real estate  
Other  
1%  
1%  
9%  
100%  
100%  
100%  
100%  
100%  
Total  
The following table summarizes the fair value categorized into a three level hierarchy, as discussed in Note 1: Summary of Significant Accounting Policies, based upon the assumptions (inputs) of the  
Company’s plan assets as of December 31, 2021:  
U.S. Plans  
Non-U.S. Plans  
Level 1 Level 2  
19.7  
Fair Value  
2.5  
Level 1  
Level 2  
NAV  
Fair Value  
19.7  
NAV  
Cash and short-term investments  
Other  
Mutual funds  
$
$
2.5  
0.5  
1.1  
$
$
$
$
$
$
0.7  
0.5  
1.1  
0.7  
Equity securities  
International developed markets  
Fixed income securities  
International corporate bonds  
Fixed and index funds  
Common collective trusts  
Real estate (a)  
216.8  
214.6  
2.2  
58.8  
38.6  
58.8  
18.9  
19.7  
17.2  
485.9  
17.2  
485.9  
45.8  
15.9  
29.9  
Other (b)  
Alternative investments  
Private equity funds (c)  
Other alternative investments (d)  
4.1  
4.1  
14.0  
0.4  
13.6  
66.1  
$
511.3  
$
4.1  
$
$
507.2  
$
394.4  
$
312.4  
$
15.9  
$
Fair value of plan assets at end of year  
76  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes the fair value of the Company’s plan assets as of December 31, 2020:  
U.S. Plans  
Non-U.S. Plans  
Level 1 Level 2  
20.1  
Fair Value  
16.4  
Level 1  
16.4  
Level 2  
NAV  
Fair Value  
20.9  
NAV  
Cash and short-term investments  
Equity securities  
$
$
$
$
$
$
$
0.8  
$
U.S. small cap core  
23.6  
52.7  
23.6  
52.7  
9.3  
188.6  
9.3  
188.6  
International developed markets  
Fixed income securities  
U.S. corporate bonds  
International corporate bonds  
U.S. government  
Fixed and index funds  
Common collective trusts  
Real estate (a)  
61.8  
5.5  
1.9  
61.8  
5.5  
1.9  
7.8  
67.5  
10.9  
7.8  
67.5  
10.9  
18.0  
280.8  
280.8  
18.0  
6.3  
6.3  
Other (b)  
Alternative investments  
Multi-strategy hedge funds  
Private equity funds (c)  
Other alternative investments (d)  
21.4  
4.3  
21.4  
4.3  
82.8  
394.1  
82.8  
82.8  
$
486.4  
$
92.7  
$
350.0  
$
43.7  
$
$
218.0  
$
93.3  
$
Fair value of plan assets at end of year  
In 2021 and 2020, the fair value of investments categorized as level 3 represent the plan's interest in private equity, hedge and property funds. The fair value for these assets is determined based on  
the NAV as reported by the underlying investment managers.  
(a) Real estate common collective trust. The objective of the real estate common collective trust (CCT) is to achieve long-term returns through investments in a broadly diversified portfolio of  
improved properties with stabilized occupancies. As of December 31, 2021, investments in this CCT, for U.S. plans, included approximately 31 percent office, 24 percent residential, 12  
percent retail and 33 percent industrial, cash and other. As of December 31, 2020, investments in this CCT, for U.S. plans, included approximately 36 percent office, 22 percent  
residential, 21 percent retail and 21 percent industrial, cash and other. Investments in the real estate CCT can be redeemed once per quarter subject to available cash, with a 30-day  
notice.  
(b) Other common collective trusts. At December 31, 2021, approximately 52 percent of the other CCTs are invested in fixed income securities including 42 percent in corporate bonds and  
58 percent in U.S. Treasury and other. Approximately 20 percent of the other CCTs at December 31, 2021 are invested in Russell 1000 Fund large cap index funds, 15 percent in  
International Funds, and approximately 13 percent in funds, including emerging markets, real assets, and other funds. At December 31, 2020, approximately 41 percent of the other CCTs  
are invested in fixed-income securities, including approximately 25 percent in mortgage-backed securities, 55 percent in corporate bonds and 20 percent in U.S. Treasury and other.  
Approximately 33 percent of the other CCTs at December 31, 2020 are invested in Russell 1000 Fund large cap index funds, 16 percent in S&P Mid Cap 400 index funds and 10 percent  
in emerging markets equity fund. Investments in all common collective trust securities can be redeemed daily.  
77  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
(c) Private equity funds. The objective of the private equity funds is to achieve long-term returns through investments in a diversified portfolio of private equity limited partnerships that offer  
a variety of investment strategies, targeting low volatility and low correlation to traditional asset classes. As of December 31, 2021 and 2020, investments in these private equity funds  
include approximately 33 percent and 46 percent, respectively, in buyout private equity funds that usually invest in mature companies with established business plans, approximately 29  
percent and 26 percent, respectively, in special situations private equity and debt funds that focus on niche investment strategies and approximately 19 percent and 28 percent  
respectively, in venture private equity funds that invest in early development or expansion of business. Investments in the private equity fund can be redeemed only with written consent  
from the general partner, which may or may not be granted. At December 31, 2021 and 2020 the Company had unfunded commitments of underlying funds $2.4.  
(d) Other alternative investments. Following the Acquisition, the Company’s plan assets were expanded with a combination of insurance contracts, multi-strategy investment funds and  
company-owned real estate. The fair value for these assets is determined based on the NAV as reported by the underlying investment manager, insurance companies and the trustees of  
the CTA.  
The following table represents the amortization amounts expected to be recognized during 2022:  
U.S. Pension Benefits  
Non-U.S. Pension Benefits  
(0.4)  
(1.8)  
Other Benefits  
Amount of net prior service credit  
Amount of net loss (gain)  
$
$
6.2  
$
$
$
$
(0.4)  
The Company contributed $13.6 to its retirement and other benefit plans, including contributions to the nonqualified plan and benefits paid from company assets. In 2021, the Company received a  
reimbursement of $16.4 from the CTA assets to the Company for benefits paid directly from company assets during the year ended December 31, 2021. The Company expects to contribute  
approximately $0.7 to its other post-retirement benefit plan and expects to contribute approximately $34.7 to its retirement plans, including the nonqualified plan, as well as benefits payments directly  
from the Company during the year ending December 31, 2022. The Company anticipates reimbursement of approximately $18 for certain benefits paid from its trustee in 2022. The following benefit  
payments, which reflect expected future service, are expected to be paid:  
Other Benefits  
after Medicare  
Part D Subsidy  
U.S. Pension Benefits  
30.0  
Non-U.S. Pension Benefits  
28.6  
Other Benefits  
2022  
2023  
2024  
2025  
2026  
2027-2031  
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
0.7  
0.6  
0.6  
0.6  
0.5  
2.1  
$
$
$
$
$
$
0.6  
0.6  
0.6  
0.5  
0.5  
2.0  
30.6  
31.1  
31.8  
32.2  
163.1  
20.6  
21.3  
22.3  
23.9  
115.0  
Retirement Savings Plan. The Company offers employee 401(k) savings plans (Savings Plans) to encourage eligible employees to save on a regular basis by payroll deductions. The Company  
match is determined by the Board of Directors and evaluated at least annually. Total Company match was $7.4, $6.9 and $0.7 for the years ended December 31, 2021, 2020 and 2019, respectively.  
In January 2019, the Company suspended its match to the Savings Plans. In January 2020, the Company reinstated its match to the Savings Plans. The Company's basic match is now 50 percent on  
the first 6 percent of a participant's qualified contributions, subject to IRS limits.  
NOTE 16: LEASES  
The Company utilizes lease agreements to meet its operating needs. These leases support global staff via the use of office space, warehouses, vehicles and IT equipment. The Company utilizes  
both operating and finance leases in its portfolio of leased assets, however, the majority of these leases are classified as operating. A significant portion of the volume of the lease portfolio is in fleet  
vehicles and IT office equipment; however, real estate leases constitute a majority of the value of the right-of-use (ROU) assets. Lease agreements are utilized worldwide, with the largest location  
concentration in the United States, Germany and India.  
78  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The Company made the following elections related to the January 1, 2019 adoption of ASU No. 2016-02, Leases:  
The Company elected the package of practical expedients permitted under the transition guidance within the new standard, which allowed the Company to carry forward its ASC 840  
assessment regarding definition of a lease, lease classification and initial direct costs.  
The practical expedient related to land easements is not applicable as the Company currently does not utilize any easements.  
The Company declined the hindsight practical expedient to determine the lease term and ROU asset impairment for existing leases. The decision to decline the hindsight practical expedient  
resulted in relying on assessments made under ASC 840 during transition and re-assessing under ASC 842 going forward.  
The Company declined the short-term lease exception, therefore recognizing all leases in the ROU asset and lease liability balances. Consistent with ASC 842 requirements, leases that are  
one month or less are not included in the balance.  
The Company elected to not separate non-lease components from lease components and, instead, to account for each separate lease component and the non-lease components associated  
with it as a single lease component, recognized on the balance sheet. This election has been made for all classes of underlying assets.  
The Company elected to use a grouping/portfolio approach on applying discount rates to leases at transition, for certain groups of leases where it was determined that using this approach  
would not differ materially from a lease-by-lease approach.  
The Company's lease population has initial lease terms ranging from less than one year to approximately fifteen years. Some leases include one or more options to renew, with renewal terms that  
can extend the lease term from six months to 15 years. The Company assesses these renewal/extension options using a threshold of reasonably certain, which is a high threshold and, therefore, the  
majority of its lease terms for accounting purposes do not include renewal periods. For leases where the Company is reasonably certain to renew, those optional periods are included within the lease  
term and, therefore, the measurement of the ROU asset and lease liability. Some of the vehicle and IT equipment leases also include options to purchase the leased asset, typically at end of term at  
fair market value. Some of the Company's leases include options to terminate the lease early. This allows the contract parties to terminate their obligations under the lease contract, sometimes in  
return for an agreed upon financial consideration. The terms and conditions of the termination options vary by contract, and for those leases where the Company is reasonably certain to use these  
options, the term and payments recognized in the measurement of ROU assets and lease liabilities has been updated accordingly. Additionally, there are several open-ended lease arrangements  
where the Company controls the option to continue or terminate the arrangement at any time after the first year. For these arrangements, the Company has analyzed a mix of historical use and future  
economic incentives to determine the reasonable expected holding period. This term is used for measurement of ROU assets and lease liabilities.  
The following table summarizes the weighted-average remaining lease terms and discount rates related to the Company's lease population:  
December 31, 2021  
December 31, 2020  
Weighted-average remaining lease terms (in years)  
Operating leases  
Finance leases  
4.0  
3.3  
4.2  
3.7  
Weighted-average discount rate  
Operating leases  
Finance leases  
6.8%  
6.2%  
11.0%  
10.6%  
Certain lease agreements include payments based on a variety of global indexes or rates. These payment amounts have been projected using the index or rate as of lease commencement or the  
transition date and measured in ROU assets and lease liabilities. Other leases contain variable payments that are based on actual usage of the underlying assets and, therefore, are not measured in  
assets or liabilities as the variable payments are not based on an index or a rate. For real estate leases, these payments are most often tied to non-committed maintenance or utilities charges, and for  
equipment leases, to actual output or hours in operation. These amounts typically become known when the invoice is received, which is when expense is recognized. In rare circumstances, the  
Company's lease agreements may contain residual value guarantees. The Company's lease agreements do not contain any restrictions or covenants, such as those relating to dividends or incurring  
additional financial obligations.  
79  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
During the fourth quarter of 2020, the Company signed a lease agreement for an updated manufacturing facility in North Canton, Ohio. This lease has not reached its commencement date, but has a  
15-year term and has initial annual lease obligations of $0.8. Otherwise, at December 31, 2021, the Company did not have any material leases that have not yet commenced.  
The Company determines whether an arrangement is or includes a lease at contract inception. All contracts containing the right to use an underlying asset are reviewed to confirm that the contract  
meets the definition of a lease. ROU assets and liabilities are recognized at commencement date and initially measured based on the present value of lease payments over the defined lease term.  
As most leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease  
payments. In order to apply the incremental borrowing rate, a rate table was developed to assign the appropriate rate to each lease based on lease term and currency of payments. For leases with  
large numbers of underlying assets, a portfolio approach with a collateralized rate was utilized. Assets were grouped based on similar lease terms and economic environments in a manner whereby  
the Company reasonably expects that the application does not differ materially from a lease-by-lease approach.  
The following table summarizes the components of lease expense for the years ended December 31:  
2021  
2020  
2019  
Lease expense  
Operating lease expense  
Finance lease expense  
Amortization of ROU lease assets  
Interest on lease liabilities  
Variable lease expense  
$
87.3  
$
93.6  
$
109.0  
$
$
$
2.9  
0.9  
7.8  
$
$
$
1.5  
0.5  
8.0  
$
$
$
0.7  
0.4  
13.2  
The following table summarizes the maturities of lease liabilities:  
Operating  
Finance  
2022  
2023  
2024  
2025  
2026  
Thereafter  
$
63.1  
42.4  
26.9  
14.8  
9.8  
$
2.9  
1.9  
1.5  
0.6  
0.4  
25.3  
Total  
182.3  
(24.8)  
157.5  
7.3  
(0.7)  
6.6  
Less: Present value discount  
$
$
Lease liability  
The following table summarizes the cash flow information related to leases:  
December 31, 2021  
December 31, 2020  
Cash paid for amounts included in the measurement of lease liabilities:  
Operating - operating cash flows  
Finance - financing cash flows  
$
$
$
87.3  
2.3  
0.4  
$
$
$
94.4  
1.6  
0.7  
Finance - operating cash flows  
ROU lease assets obtained in the exchange for lease liabilities:  
Operating leases  
Finance leases  
$
$
57.4  
4.5  
$
$
37.4  
4.0  
80  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table summarizes the balance sheet information related to leases:  
December 31, 2021  
152.4  
December 31, 2020  
143.3  
Assets  
Operating  
Finance  
$
$
$
$
7.1  
5.2  
159.5  
148.5  
Total leased assets  
Current liabilities  
Operating  
Finance  
Noncurrent liabilities  
Operating  
Finance  
$
$
54.5  
2.5  
$
$
55.7  
1.9  
103.0  
4.1  
93.1  
3.0  
164.1  
153.7  
Total lease liabilities  
Finance leases are included in other assets, other current liabilities and other liabilities on the consolidated balance sheets.  
NOTE 17: FINANCE LEASE RECEIVABLES  
The Company provides financing arrangements to customers purchasing its products. These financing arrangements are largely classified and accounted for as sales-type leases. The Company  
records interest income and any fees or costs related to financing receivables using the effective interest method over the term of the lease or loan.  
Future minimum payments due from customers under finance lease receivables as of December 31, 2021 are as follows:  
2022  
2023  
$
15.0  
6.4  
2024  
5.6  
2025  
5.5  
2026  
5.5  
Thereafter  
1.5  
$
39.5  
The following table presents the components of finance lease receivables as of December 31:  
2021  
2020  
Gross minimum lease receivable  
Allowance for credit losses  
Estimated unguaranteed residual values  
$
39.5  
(0.3)  
0.1  
$
44.0  
(0.2)  
0.2  
39.3  
44.0  
Less:  
Unearned interest income  
Unearned residuals  
(1.2)  
(1.5)  
(1.2)  
38.1  
(1.5)  
42.5  
$
$
Total  
81  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The Company's combined allowance for finance receivables and notes receivables was minimal for the years ended December 31, 2021 and 2020, respectively. As of December 31, 2021, finance  
leases and notes receivables individually evaluated for impairment were $38.4 and $0.6, respectively, with no provision recorded. As of December 31, 2020, finance leases and notes receivables  
individually evaluated for impairment were $42.5 and $3.5, respectively, with no provision recorded. As of December 31, 2021 and 2020, the recorded investment in past-due financing receivables  
was minimal and no recorded investment in finance receivables was past due 90 days or more and still accruing interest.  
The following table presents finance lease receivables sold by the Company for the years ended December 31:  
2021  
2020  
2019  
Finance lease receivables sold  
$
1.9  
$
5.0  
$
2.7  
NOTE 18: DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES  
The Company is exposed to certain risks arising from both its business operations and economic conditions and manages certain economic risks, including interest rate and foreign exchange rate  
risk, through the use of derivative financial instruments. The Company's interest rate derivatives are used to manage interest expense on variable interest rate borrowings.  
The Company uses derivatives to mitigate the economic consequences associated with fluctuations in currencies and interest rates. The following table summarizes the gain (loss) recognized on  
derivative instruments:  
2021  
(8.4)  
0.1  
(4.6)  
(12.9)  
2020  
(14.3)  
1.2  
(30.9)  
(44.0)  
2019  
(3.4)  
Derivative instrument  
Classification on consolidated statement of operations  
Interest expense  
Interest rate swaps and non-designated hedges  
Foreign exchange forward contracts and cash flow hedges  
Foreign exchange forward contracts and cash flow hedges  
Foreign exchange forward contracts and cash flow hedges  
$
$
$
$
$
$
Net sales  
Cost of sales  
Foreign exchange gain (loss), net  
0.4  
5.0  
2.0  
Total  
FOREIGN EXCHANGE  
Non-Designated Hedges. A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange  
gains and losses from the revaluation of non-functional currency monetary assets and liabilities. The Company’s policy allows the use of foreign exchange forward contracts with maturities of up to  
24 months to mitigate the impact of currency fluctuations on those foreign currency asset and liability balances. The Company elected not to apply hedge accounting to its foreign exchange forward  
contracts. Thus, spot-based gains/losses offset revaluation gains/losses within foreign exchange loss, net and forward-based gains/losses represent interest expense or income.  
Cash Flow Hedges. The Company is exposed to fluctuations in various foreign currencies against its functional currency. In many instances, both sales and purchases are transacted in foreign  
currencies. Diebold Nixdorf Systems GmbH, a EUR-functional currency subsidiary of Wincor Nixdorf International GmbH (WNI), is exposed to foreign exchange risk due to purchase of raw materials  
that are denominated in USD. Such purchases expose the Company to exchange rate fluctuations between EUR and USD. To hedge this risk, the Company enters into and designates certain foreign  
currency forward contracts to sell EUR and buy USD as cash flow hedges of the Company’s USD-denominated raw material purchases.  
WNI, a EUR-functional currency subsidiary, is exposed to foreign exchange risk due to sales that are denominated in GBP. To hedge this risk, the Company enters into and designates certain foreign  
currency forward contracts to sell GBP and buy EUR as cash flow hedges of the Company’s GBP-denominated intercompany sales.  
Derivative instruments are recorded on the balance sheet at fair value. For transactions designated as cash flow hedges, the effective portion of changes in the fair value are recorded in AOCI and  
are subsequently reclassified into earnings in the period that the hedged forecasted transactions impact earnings. The ineffective portion of the change in fair value of the derivatives is recognized  
directly in earnings. As of December 31, 2021, the Company had the following outstanding foreign currency derivatives that were used to hedge its foreign exchange risks:  
Foreign Currency Derivative  
Currency forward agreements (GBP-EUR)  
Currency forward agreements (USD-EUR)  
Number of Instruments  
Notional Sold  
Notional Purchased  
4
2
2.2  
1.0  
GBP  
EUR  
2.6  
1.2  
EUR  
USD  
82  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
INTEREST RATE  
Cash Flow Hedges. The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. Amounts reported in  
AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that a minimal amount will be  
reclassified as a decrease to interest expense over the next year.  
In March 2020 and September 2019, the Company entered into multiple pay-fixed receive-variable interest rate swaps with an aggregate notional amount of $250.0 and $500.0, respectively. The  
effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in AOCI and is subsequently reclassified into earnings in the period that the  
hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings.  
Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that a minimal  
amount will be reclassified as a decrease to interest expense over the next year.  
As a result of the Company's refinancing activities in July 2020 (refer to Note 11: Debt), the Company terminated $625.0 of interest rate hedges for a termination payout of $6.2.  
The Company does not use derivatives for trading or speculative purposes and currently does not have any additional derivatives that are not designated as hedges.  
NOTE 19: FAIR VALUE OF ASSETS AND LIABILITIES  
Assets and Liabilities Recorded at Fair Value  
Assets and liabilities subject to fair value measurement by fair value level and recorded at fair value are as follows:  
December 31, 2021  
Level 1  
December 31, 2020  
Level 1  
Classification on consolidated balance sheets  
Fair Value  
Level 2  
Fair Value  
Level 2  
Assets  
Certificates of deposit  
Assets held in rabbi trusts  
Foreign exchange forward contracts  
Short-term investments  
Securities and other investments  
Other current assets  
$
34.3  
7.0  
0.1  
$
$
34.3  
7.0  
$
$
0.1  
0.1  
$
37.2  
6.6  
1.7  
$
$
37.2  
6.6  
$
$
1.7  
1.7  
$
$
41.4  
41.3  
$
$
45.5  
43.8  
Total  
Liabilities  
Foreign exchange forward contracts  
Interest rate swaps - short term  
Interest rate swaps - long term  
Deferred compensation  
Other current liabilities  
Other current liabilities  
Other liabilities  
0.1  
2.8  
7.0  
9.9  
$
7.0  
7.0  
$
0.1  
2.8  
2.7  
4.7  
3.0  
$
6.6  
6.6  
$
2.7  
4.7  
3.0  
Other liabilities  
6.6  
$
$
$
2.9  
$
17.0  
$
$
10.4  
Total  
The Company uses the end of the period when determining the timing of transfers between levels. During each of the years ended December 31, 2021 and 2020, there were no transfers between  
levels.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The carrying amount of the Company's debt instruments approximates fair value except for the 2024 Senior Notes and the 2025 Senior Secured Notes. The fair value is summarized as follows:  
December 31, 2021 December 31, 2020  
Carrying Value Carrying Value  
Fair Value  
Fair Value  
2024 Senior Notes  
2025 Senior Secured Notes - USD  
2025 Senior Secured Notes - EUR  
$
$
$
401.0  
745.5  
423.7  
$
$
$
400.0  
700.0  
396.4  
$
$
$
400.0  
778.8  
466.0  
$
$
$
400.0  
700.0  
429.5  
Refer to Note 11: Debt for further details surrounding long-term debt as of December 31, 2021. Additionally, the Company remeasures certain assets to fair value, using Level 3 measurements, as a  
result of the occurrence of triggering events. There was no significant assets or liabilities that were remeasured at fair value on a non-recurring basis during the periods presented.  
NOTE 20: COMMITMENTS AND CONTINGENCIES  
Contractual Obligations  
At December 31, 2021, the Company's purchase commitments due within one year were minimal for materials and services through contract manufacturing agreements at negotiated prices. The  
amounts purchased under these obligations were minimal in 2021. The Company guarantees a fixed cost of certain products used in production to its strategic partners. Variations in the products  
costs are absorbed by the Company.  
Indirect Tax Contingencies  
The Company accrues non-income-tax liabilities for indirect tax matters when management believes that a loss is probable and the amounts can be reasonably estimated, while contingent gains are  
recognized only when realized. In the event any losses are sustained in excess of accruals, they are charged against income. In evaluating indirect tax matters, management takes into consideration  
factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood of prevailing. Management evaluates and updates accruals as matters  
progress over time. It is reasonably possible that some of the matters for which accruals have not been established could be decided unfavorably to the Company and could require recognizing future  
expenditures. Also, statutes of limitations could expire without the Company paying the taxes for matters for which accruals have been established, which could result in the recognition of future gains  
upon reversal of these accruals at that time.  
At December 31, 2021, the Company was a party to several routine indirect tax claims from various taxing authorities globally that were incurred in the normal course of business, which neither  
individually nor in the aggregate are considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the consolidated financial  
statements would not be materially affected by the outcome of these indirect tax claims and/or proceedings or asserted claims.  
A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its  
indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 2021 to be up to $55.8 for its  
material indirect tax matters. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire.  
Legal Contingencies  
At December 31, 2021, the Company was a party to several lawsuits that were incurred in the normal course of business, which neither individually nor in the aggregate were considered material by  
management in relation to the Company’s financial position or results of operations. In management’s opinion, the Company's consolidated financial statements would not be materially affected by  
the outcome of these legal proceedings, commitments or asserted claims.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
In addition to these normal course of business litigation matters, the Company was a party to the proceedings described below:  
Diebold KGaA is a party to two separate appraisal proceedings (Spruchverfahren) in connection with the purchase of all shares in its former listed subsidiary, Diebold Nixdorf AG. Both proceedings  
are pending at the same Chamber for Commercial Matters (Kammer fur Hangelssachen) at the District Court (Landgericht) of Dortmund (Germany). The first appraisal proceeding relates to the  
DPLTA entered into by Diebold KGaA and former Diebold Nixdorf AG, which became effective on February 17, 2017. The DPLTA appraisal proceeding was filed by minority shareholders of Diebold  
Nixdorf AG challenging the adequacy of both the cash exit compensation of €55.02 per Diebold Nixdorf AG share (of which 6.9 shares were then outstanding) and the annual recurring compensation  
of €2.82 per Diebold Nixdorf AG share offered in connection with the DPLTA.  
The second appraisal proceeding relates to the cash merger squeeze-out of minority shareholders of Diebold Nixdorf AG in 2019. The squeeze-out appraisal proceeding was filed by former minority  
shareholders of Diebold Nixdorf AG challenging the adequacy of the cash exit compensation of €54.80 per Diebold Nixdorf AG share (of which 1.4 shares were then outstanding) in connection with  
the merger squeeze-out.  
In both appraisal proceedings, a court ruling would apply to all Diebold Nixdorf AG shares outstanding at the time when the DPLTA or the merger squeeze-out, respectively, became effective. Any  
cash compensation received by former Diebold Nixdorf AG shareholders in connection with the merger squeeze-out would be netted with any higher cash compensation such shareholder may still  
claim in connection with the DPLTA appraisal proceeding. While the Company believes that the compensation offered in connection with the DPLTA and the merger squeeze-out was in both cases  
fair, it notes that German courts often adjudicate increases of the cash compensation to plaintiffs in varying amounts in connection with German appraisal proceedings. Therefore, the Company  
cannot rule out that the first instance court or an appellate court may increase the cash compensation also in these appraisal proceedings. The Company, however, is convinced that its defense in  
both appraisal proceedings is supported by strong sets of facts and the Company vigorously defends itself in these matters.  
In July and August 2019, shareholders filed putative class action lawsuits alleging violations of federal securities laws in the United States District Court for the Southern District of New York and the  
Northern District of Ohio. The lawsuits collectively assert that the Company and three former officers (collectively, Defendants) made material misstatements regarding the Company’s business and  
operations, causing the Company’s common stock to be overvalued from February 14, 2017 to August 1, 2018. The lawsuits were consolidated before a single judge in the United States District  
Court for the Southern District of New York and lead plaintiff appointed. In March 2021, the judge granted Defendants’ motion to dismiss and in April 2021 judgment was rendered in the Defendants’  
favor. Although the plaintiffs originally filed an appeal, in June 2021, the plaintiffs subsequently withdrew the appeal and, therefore, the litigation is over, fully resolved in favor of the Company and its  
former officers.  
In January 2020, the Company’s Board of Directors received a demand letter from alleged shareholders to investigate and pursue claims for breach of fiduciary duty against certain current and former  
directors and officers based on the Company’s statements regarding its business and operations, which are substantially similar to those challenged in the federal securities litigation. Following the  
dismissal of the federal securities litigation, in July 2021, the alleged shareholders informed the Company that they withdrew the demand letter. Therefore, both the securities litigation and the  
subsequent shareholder demand letter are now concluded, completely resolved in favor of the Company and its current and former officers.  
Bank Guarantees, Standby Letters of Credit, and Surety Bonds  
In the ordinary course of business, the Company may issue performance guarantees on behalf of its subsidiaries to certain customers and other parties. Some of those guarantees may be backed by  
standby letters of credit, surety bonds, or similar instruments. In general, under the guarantees, the Company would be obligated to perform, or cause performance, over the term of the underlying  
contract in the event of an unexcused, uncured breach by its subsidiary, or some other specified triggering event, in each case as defined by the applicable guarantee. At December 31, 2021, the  
maximum future contractual obligations relative to these various guarantees totaled $155.6, of which $24.0 represented standby letters of credit to insurance providers, and no associated liability was  
recorded. At December 31, 2020, the maximum future payment obligations relative to these various guarantees totaled $89.9, of which $25.8 represented standby letters of credit to insurance  
providers, and no associated liability was recorded.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 21: REVENUE RECOGNITION  
Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties. The amount of consideration can vary depending on  
discounts, rebates, refunds, credits, price concessions, incentives, performance bonuses, penalties, or other similar items contained in the contract with the customer of which generally these variable  
consideration components represents minimal amount of net sales. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a  
customer.  
The Company's payment terms vary depending on the individual contracts and are generally fixed fee. The Company recognizes advance payments and billings in excess of revenue recognized as  
deferred revenue. In certain contracts where services are provided prior to billing, the Company recognizes a contract asset within trade receivables and other current assets.  
Taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and that are collected by the Company from a customer are  
excluded from revenue.  
The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Although infrequent, shipping and handling  
associated with outbound freight after control over a product has transferred to a customer is not a separate performance obligation, rather it is accounted for as a fulfillment cost. Third-party freight  
payments are recorded in cost of sales.  
The Company includes a warranty in connection with certain contracts with customers, which are not considered to be separate performance obligations. The Company provides its customers a  
manufacturer’s warranty, and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. For additional information on product warranty refer to Note 9:  
Guarantees and Product Warranties. The Company also has extended warranty and service contracts available for its customers, which are recognized as separate performance obligations.  
Revenue is recognized on these contracts ratably as the Company has a stand-ready obligation to provide services when or as needed by the customer. This input method is the most accurate  
assessment of progress toward completion the Company can apply.  
Nature of goods and services  
Product revenue is recognized at the point in time that the customer obtains control of the product, which could be upon delivery or upon completion of installation services, depending on contract  
terms. The Company’s software licenses are functional in nature (the IP has significant stand-alone functionality); as such, the revenue recognition of distinct software license sales is at the point in  
time that the customer obtains control of the rights granted by the license.  
Professional services integrate the commercial solution with the customer's existing infrastructure and helps define the optimal user experience, improve business processes, refine existing staffing  
models and deploy technology to meet branch and store automation objectives. Revenue from professional services are recognized over time, because the customer simultaneously receives and  
consumes the benefits of the Company’s performance as the services are performed or when the Company’s performance creates an asset with no alternative use and the Company has an  
enforceable right to payment for performance completed to date. Generally revenue will be recognized using an input measure, typically costs incurred. The typical contract length for service is  
generally one year and is billed and paid in advance except for installations, among others.  
Services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual services separately if they are distinct. A distinct service is separately  
identifiable from other items in the bundled package if a customer can benefit from it on its own or with other resources that are readily available to the customer. The consideration (including any  
discounts) is allocated between separate services or distinct obligations in a bundle based on their stand-alone selling prices. The stand-alone selling prices are determined based on the prices at  
which the Company separately sells the products or services. For items that are not sold separately, the Company estimates stand-alone selling prices using the cost plus expected margin approach.  
Revenue on service contracts is recognized ratably over time, generally using an input measure, as the customer simultaneously receives and consumes the benefits of the Company’s performance  
as the services are performed. In some circumstances, when global service supply chain services are not included in a term contract and rather billed as they occur, revenue on these billed work  
services are recognized at a point in time as transfer of control occurs.  
The following is a description of principal solutions offered within the Company's two main customer segments that generate the Company's revenue.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Banking  
Products. Products for banking customers consist of cash recyclers and dispensers, intelligent deposit terminals, teller automation tools and kiosk technologies, as well as physical security  
solutions. The Company provides its banking customers front-end applications for consumer connection points and back-end platforms that manage channel transactions, operations and  
integration and facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and analytics. These offerings include  
highly configurable, API enabled software that automates legacy banking transactions across channels.  
Services. The Company provides its banking customers product-related services, which include proactive monitoring and rapid resolution of incidents through remote service capabilities or  
an on-site visit. First and second line maintenance, preventive maintenance and on-demand services keep the distributed assets of the Company's customers up and running through a  
standardized incident management process. Managed services and outsourcing consists of the end-to-end business processes, solution management, upgrades and transaction processing.  
The Company also provides a full array of cash management services, which optimizes the availability and cost of physical currency across the enterprise through efficient forecasting,  
inventory and replenishment processes.  
Retail  
Products. The retail product portfolio includes modular, integrated and mobile POS and SCO terminals that meet evolving automation and omnichannel requirements of consumers.  
Supplementing the POS system is a broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio which offers a wide range of  
banknote and coin processing systems. Also in the portfolio, the Company provides SCO terminals and ordering kiosks which facilitate an efficient and user-friendly purchasing experience.  
The Company’s hybrid product line can alternate from an attended operator to self-checkout with the press of a button as traffic conditions warrant throughout the business day.  
The Company's platform software is installed within retail data centers to facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing,  
merchandise management and analytics.  
Services. The Company provides its retail customers product-related services which include on-demand services and professional services. Diebold Nixdorf AllConnect Services for retailers  
include maintenance and availability services to continuously improve retail self-service fleet availability and performance. These include: total implementation services to support both  
current and new store concepts; managed mobility services to centralize asset management and ensure effective, tailored mobile capability; monitoring and advanced analytics providing  
operational insights to support new growth opportunities; and store life-cycle management to proactively monitors store IT endpoints and enable improved management of internal and  
external suppliers and delivery organizations.  
Refer to Note 22: Segment Information for additional information regarding the Company's reportable operating segments, disaggregation of net sales by segments and product solutions,  
net sales by geographical region and disaggregation by timing of revenue recognition.  
Timing of revenue recognition  
A performance obligation is a contractual promise to transfer a distinct good or service to the customer. A contract's transaction price is allocated to each distinct performance obligation and is  
recognized as revenue when (point in time) or as (over time) the performance obligation is satisfied. The following table represents the percentage of revenue recognized either at a point in time or  
over time as of December 31:  
Timing of revenue recognition  
Products transferred at a point in time  
Products and services transferred over time  
Net sales  
2021  
41%  
59%  
2020  
39%  
61%  
100%  
100%  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Contract balances  
The following table provides 2021 and 2020 information about receivables and deferred revenue, which represent contract liabilities from contracts with customers:  
2021  
2020  
Trade Receivables  
Contract balance information  
Balance at January 1  
Trade Receivables  
Contract liabilities  
346.8  
Contract liabilities  
320.5  
$
646.9  
595.2  
$
$
$
$
619.3  
646.9  
$
$
Balance at December 31  
$
322.4  
346.8  
Contract assets are minimal for the periods presented. The amount of revenue recognized in 2021 and 2020 from performance obligations satisfied (or partially satisfied) in previous periods, mainly  
due to the changes in the estimate of variable consideration and contract modifications was de minimis.  
As of January 1, 2021, the Company had $346.8 of unrecognized deferred revenue constituting the remaining performance obligations that are either unsatisfied or partially unsatisfied. During 2021,  
the Company recognized revenue of $249.2 related to the Company's deferred revenue balance at January 1, 2021.  
Contract assets are the rights to consideration in exchange for goods or services that the Company has transferred to a customer when that right is conditional on something other than the passage  
of time. Contract assets of the Company primarily relate to the Company's rights to consideration for goods shipped and services provided but not contractually billable at the reporting date.  
The contract assets are reclassified into the receivables balance when the rights to receive payment become unconditional. Contract liabilities are recorded for any services billed to customers and  
not yet recognizable if the contract period has commenced or for the amount collected from customers in advance of the contract period commencing. In addition, contract liabilities are recorded as  
advanced payments for products and other deliverables that are billed to and collected from customers prior to revenue being recognizable.  
Transaction price and variable consideration  
The transaction price is the amount of consideration to which the Company expects to be entitled in exchange for transferring goods or services to a customer, excluding amounts collected on behalf  
of third parties. This consideration can include fixed and variable amounts and is determined at contract inception and updated each reporting period for any changes in circumstances. The  
transaction price also considers variable consideration, time value of money and the measurement of any non-cash consideration, all of which are estimated at contract inception and updated at each  
reporting date for any changes in circumstances. Once the variable consideration is identified, the Company estimates the amount of the variable consideration to include in the transaction price by  
using one of two methods, expected value (probability weighted methodology) or most likely amount (when there are only two possible outcomes). The Company chooses the method expected to  
better predict the amount of consideration to which it will be entitled and applies the method consistently to similar contracts. Generally, the Company applies the expected value method when  
assessing variable consideration including returns and refunds.  
The Company also applies the ‘as invoiced’ practical expedient in ASC paragraph 606-10-55-18 related to performance obligations satisfied over time, which permits the Company to recognize  
revenue in the amount to which it has a right to invoice the customer if that amount corresponds directly with the value to the customer of the Company’s performance completed to date. Service  
revenues that are recognized ratably are primarily contracts that include first and second line maintenance. Service revenues that are recognized using input measures include primarily preventative  
maintenance. The ‘as invoiced’ practical expedient relates to the on-demand service revenue which is generally not under contract.  
Transaction price allocated to the remaining performance obligations  
As of December 31, 2021, the aggregate amount of the transaction price allocated to remaining performance obligations was approximately $1,800. The Company generally expects to recognize  
revenue on the remaining performance obligations over the next twelve to eighteen months. The Company enters into service agreements with cancellable terms after a certain period without  
penalty. Unsatisfied obligations reflect only the obligation during the initial term. The Company applies the practical expedient in ASC paragraph 606-10-50-14 and does not disclose information about  
remaining performance obligations that have original expected durations of one year or less.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
Cost to obtain and cost to fulfill a contract  
The Company has minimal cost to obtain or fulfill contracts for customers for the periods presented. The Company pays commissions to the sales force based on multiple factors including but not  
limited to order entry, revenue recognition and portfolio growth. These incremental commission fees paid to the sales force meet the criteria to be considered a cost to obtain a contract, as they are  
directly attributable to a contract, incremental and management expects the fees are recoverable. The Company applies the practical expedient and recognizes the incremental costs of obtaining  
contracts as an expense when incurred if the amortization period of the assets that the Company otherwise would have recognized is one year or less. The costs that are not capitalized are included  
in cost of sales. The costs related to contracts with greater than a one-year term are immaterial and continue to be recognized in cost of sales.  
NOTE 22: SEGMENT INFORMATION  
The Company's accounting policies derive segment results that are the same as those the Chief Operating Decision Maker (CODM) regularly reviews and uses to make decisions, allocate resources  
and assess performance. The Company continually considers its operating structure and the information subject to regular review by its Chief Executive Officer, who is the CODM, to identify  
reportable operating segments. The Company’s operating structure is based on a number of factors that management uses to evaluate, view and run its business operations, which currently includes,  
but is not limited to, product, service and solution. The Company's reportable operating segments are based on the following solutions: Eurasia Banking, Americas Banking and Retail.  
Segment revenue represents revenues from sales to external customers. Segment operating profit is defined as revenues less expenses directly identifiable to those segments. The Company does  
not allocate to its segments certain operating expenses, managed at the corporate level; that are not routinely used in the management of the segments; or information that is impractical to allocate.  
These unallocated costs include certain corporate charges, amortization of acquired intangible assets, restructuring and transformation charges, impairment charges, legal, indemnification and  
professional fees related to acquisition and divestiture expenses, along with other income (expenses). Segment operating profit reconciles to consolidated income (loss) before income taxes by  
deducting corporate costs and other income or expense items that are not attributed to the segments. Corporate charges not allocated to segments include headquarter-based costs associated with  
procurement, human resources, compensation and benefits, finance and accounting, global development/engineering, global strategy/mergers and acquisitions, global IT, tax, treasury and legal.  
Assets are not allocated to segments, and thus are not included in the assessment of segment performance, and consequently, we do not disclose total assets and depreciation and amortization  
expense by reportable operating segment.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following tables represent information regarding the Company’s segment information and provides a reconciliation between segment operating profit and the consolidated income (loss) before  
income taxes for the years ended December 31:  
2021  
2020  
2019  
Net sales summary by segment  
Eurasia Banking  
Americas Banking  
Retail  
$
$
1,353.8  
1,357.3  
1,194.1  
3,905.2  
$
$
1,431.1  
1,419.4  
1,051.8  
3,902.3  
$
$
1,649.8  
1,604.1  
1,154.8  
4,408.7  
Total customer revenues  
Intersegment revenues  
Eurasia Banking  
Americas Banking  
$
$
139.1  
12.4  
$
$
111.8  
11.3  
$
$
168.3  
15.5  
151.5  
123.1  
183.8  
Total intersegment revenues  
Segment operating profit  
Eurasia Banking  
Americas Banking  
Retail  
$
110.4  
146.4  
114.3  
371.1  
$
160.5  
184.9  
67.0  
$
169.3  
119.7  
58.3  
$
$
$
$
412.4  
$
$
347.3  
Total segment operating profit  
Corporate charges not allocated to segments (1)  
Impairment of assets  
(38.4)  
(1.3)  
(57.0)  
(7.5)  
(79.4)  
(30.2)  
Restructuring and DN Now transformation expenses  
Net non-routine expense  
(98.9)  
(95.4)  
(234.0)  
137.1  
(187.8)  
(50.7)  
(181.8)  
(142.1)  
(388.4)  
24.0  
(293.5)  
(269.5)  
(114.8)  
(149.5)  
(373.9)  
(26.6)  
(202.3)  
(228.9)  
Operating profit (loss)  
Other expense  
$
$
$
Loss before taxes  
(1)  
Corporate charges not allocated to segments include headquarter-based costs associated with procurement, human resources, compensation and benefits, finance and accounting, global  
development/engineering, global strategy/mergers and acquisitions, global IT, tax, treasury and legal.  
Net non-routine expense consists of items that the Company has determined are non-routine in nature and not allocated to the reportable operating segments. Net non-routine expense of $95.4 for  
the year ended December 31, 2021 was due to purchase accounting pre-tax charges for amortization of acquired intangibles of $78.2, charges from a loss-making contract related to a discontinued  
offering of $2.8, legal, consulting and deal expenses, including gains/losses on divestitures of $10.1, inventory charges of $6.6, and other matters of $(2.3). Net non-routine expense of $142.1 for the  
year ended December 31, 2020 was due to purchase accounting pre-tax changes for amortization of acquired intangibles of $82.9, charges from a loss-making contract related to a discontinued  
offering of $25.5, legal, consulting and deal expenses, including gains/losses on divestitures of $19.7, and other matters of $14.0. Net non-routine expense of $149.5 for the year ended December 31,  
2019 was due to purchase accounting pre-tax changes for amortization of acquired intangibles of $93.3, legal, consulting and deal expenses, including gains/losses on divestitures, of $26.8,  
inventory charges of $12.8, and other matters of $16.6.  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
The following table presents information regarding the Company’s segment net sales by service and product solution:  
Eurasia Banking  
2021  
2020  
2019  
Services  
Products  
Total Eurasia Banking  
Americas Banking  
Services  
Products  
Total Americas Banking  
Retail  
Services  
Products  
$
758.0  
595.8  
$
819.0  
612.1  
$
$
$
$
$
993.6  
656.2  
1,353.8  
1,431.1  
1,649.8  
923.2  
434.1  
962.9  
456.5  
1,002.5  
601.6  
1,357.3  
1,419.4  
1,604.1  
622.4  
571.7  
582.6  
469.2  
612.0  
542.8  
Total Retail  
Total  
1,194.1  
3,905.2  
1,051.8  
3,902.3  
$
$
1,154.8  
4,408.7  
$
$
The Company had no customers that accounted for more than 10 percent of total net sales in 2021, 2020 and 2019.  
Below is a summary of net sales by point of origin for the years ended December 31:  
2021  
2020  
2019  
Americas  
United States  
Other Americas  
Total Americas  
EMEA  
$
893.1  
530.1  
$
974.7  
502.9  
$
1,024.7  
654.6  
1,423.2  
1,477.6  
1,679.3  
Germany  
768.2  
1,356.3  
2,124.5  
764.3  
1,282.0  
2,046.3  
872.5  
1,400.4  
2,272.9  
Other EMEA  
Total EMEA  
AP  
Total AP  
357.5  
378.4  
456.5  
Total net sales  
$
3,905.2  
$
3,902.3  
$
4,408.7  
Below is a summary of property, plant and equipment, net by geographical location as of December 31:  
2021  
2020  
Property, plant and equipment, net  
United States  
Germany  
$
19.4  
96.9  
21.8  
$
25.5  
118.8  
33.2  
Other international  
Total property, plant and equipment, net  
$
138.1  
$
177.5  
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
FORM 10-K as of December 31, 2021  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)  
(in millions, except per share amounts)  
NOTE 23: SUBSEQUENT EVENTS  
The Company has a Russian distribution subsidiary which generated approximately $45 million in revenue and $5 million in operating profit in 2021. The ability of the Russian distribution subsidiary to  
continue as a going concern is questionable due to the economic sanctions levied on and developing economic conditions in Russia. Additionally, the Company has distribution partners in Russia and  
Ukraine that generated approximately $35 million in revenue and $5 million in gross profit in 2021. The Company’s relationships with its distribution partners in Russia and Ukraine have been  
disrupted due to the Russian incursion into Ukraine and the related economic sanctions and the prospect of re-establishing revenue from these relationships is currently uncertain. As of February 28,  
2022, the total of the Company’s net investment in its Russian distribution subsidiary and its net accounts receivable from its Russian and Ukrainian distribution partners is estimated at approximately  
$20 million.  
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ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE  
Not applicable.  
ITEM 9A: CONTROLS AND PROCEDURES  
(in millions)  
The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company’s reports under the Securities Exchange Act of  
1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Commission’s rules and forms and that such information is accumulated and  
communicated to the Company’s management, including its Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate, to allow for timely decisions regarding required  
disclosure. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide  
only reasonable assurance of achieving the desired control objectives, and management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and  
procedures.  
The Company carries out a variety of on-going procedures, under the supervision and with the participation of the Company’s management, including the Company’s CEO and CFO, to evaluate the  
effectiveness of the design and operation of the Company’s disclosure controls and procedures.  
Based on that evaluation, the Company’s CEO and CFO concluded that the Company’s disclosure controls and procedures were effective at a reasonable assurance level as of the end of the period  
of this report.  
(a) MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING  
Management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Exchange Act Rule 13a-15(f). The Company’s internal control over  
financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance  
with U.S. GAAP.  
Internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and  
dispositions of the assets of the Company; (2) provide reasonable assurance that transactions are recorded as necessary to permit the preparation of financial statements in accordance with U.S.  
GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (3) provide reasonable  
assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.  
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to  
the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.  
Under the supervision of the CEO and CFO and Board of Directors, the Company conducted an evaluation of the effectiveness of the Company’s internal control over financial reporting based on the  
framework in “Internal Control-Integrated Framework (2013 framework)” issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. Based on this assessment,  
management has concluded that the internal control over financial reporting was effective as of December 31, 2021.  
KPMG LLP, the Company’s independent registered public accounting firm, has issued an auditor’s report on management’s assessment of the effectiveness of the Company’s internal control over  
financial reporting as of December 31, 2021. This report is included in Item 8 of this annual report on Form 10-K.  
(b) CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING  
During the fourth quarter ended December 31, 2021, there were no changes in the Company's internal control over financial reporting that have materially affected, or are reasonably likely to  
materially affect, the Company's internal control over financial reporting.  
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ITEM 9B: OTHER INFORMATION  
The following information is being provided in this Item 9B in lieu of being provided on a Current Report on Form 8-K under Items 1.01 and 2.03, and Item 5.03:  
Credit Agreement Amendment  
On March 11, 2022, the Company entered into the eleventh amendment to the Credit Agreement (“Amendment”) to, among other things, change the applicable levels and step-downs of the  
maximum total net leverage ratio financial covenant applicable thereunder.  
The above summary of the Amendment is qualified in its entirety by reference to the Amendment, which is filed as Exhibit 10.8(xiii) hereto and is incorporated herein by reference.  
Amendment to Amended and Restated Articles of Incorporation  
Effective March 9, 2022, the Company filed an amendment to its Amended and Restated Articles of Incorporation to reflect the change of the place in the State of Ohio where its principal office is  
located from Stark County to Summit County. The amendment was approved by the Company’s Board of Directors (the “Board”) and was effected by the filing of a Certificate of Amendment with the  
Ohio Secretary of State. The foregoing description is qualified in its entirety by reference to the Certificate of Amendment, a copy of which is attached as Exhibit 3.1(vi) hereto and is incorporated  
herein by reference.  
ITEM 9C: DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS  
Not applicable.  
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PART III  
ITEM 10: DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  
Information with respect to directors of the Company, any delinquent Section 16(a) reports, the audit committee and the designated audit committee financial experts, is included in the Company’s  
proxy statement for the 2022 Annual Meeting of Shareholders (the 2022 Annual Meeting) and is incorporated herein by reference. There have been no material changes to the procedures by which  
security holders may recommend nominees to the Company’s board of directors.  
The following table summarizes information regarding executive officers of the Company:  
Name, Age, Title and Year Elected to Present Office  
Other Positions Held Last Five Years  
Gerrard B. Schmid - 53  
President and Chief Executive Officer  
Year elected: 2018  
2012-February 2018: Chief Executive Officer and Director of D+H Corporation (global payments  
and technology provider)  
Jeffrey L. Rutherford - 61  
Executive Vice President, Chief Financial Officer  
Year elected: 2019  
October 2018-January 2019: Interim Chief Financial Officer for Diebold Nixdorf, Incorporated;  
2017-October 2018: Chairman, Interim President and Interim Chief Executive Officer for  
Edgewater Technology, Inc. (technology consulting firm)  
Jonathan B. Leiken — 50  
Executive Vice President, Chief Legal Officer and Corporate Secretary  
Year elected: 2014  
Olaf Heyden — 58  
Executive Vice President, Chief Operating Officer  
Year elected: 2016  
Ulrich Näher — 56  
Executive Vice President, Chief Commercial Officer  
Year elected: 2016  
Manish Choudhary – 47  
Executive Vice President, Software  
Year elected: 2020  
2018-March 2020: Senior Vice President and GM Products & Strategy, Sending Technology  
Solutions for Pitney Bowes, Inc. (global technology company, software solutions); 2017-March  
2020: Chairman Pitney Bowes Software India (software solutions)  
Elizabeth Patrick – 54  
Executive Vice President, Chief People Officer  
Year elected: 2019  
July 2014-March 2019: Vice President and Chief Human Resources Officer for Veritiv  
Corporation (distribution and packaging company)  
There are no family relationships, either by blood, marriage or adoption, between any of the executive officers and directors of the Company.  
CODE OF BUSINESS ETHICS  
All of the directors, executive officers and employees of the Company are required to comply with certain policies and protocols concerning business ethics and conduct, which we refer to as our  
Code of Business Ethics (COBE). The COBE applies not only to the Company, but also to all of those domestic and international companies in which the Company owns or controls a majority  
interest. The COBE describes certain responsibilities that the directors, executive officers and employees have to the Company, to each other and to the Company’s global partners and communities  
including, but not limited to, compliance with laws, conflicts of interest, intellectual property and the protection of confidential information. The COBE is available on the Company’s web site at  
www.dieboldnixdorf.com or by written request to the Corporate Secretary.  
ITEM 11: EXECUTIVE COMPENSATION  
Information with respect to executive officers' and directors' compensation is included in the Company’s proxy statement for the 2022 Annual Meeting and is incorporated herein by reference.  
Information with respect to compensation committee interlocks and insider participation and the compensation committee report is included in the Company’s proxy statement for the 2022 Annual  
Meeting and is incorporated herein by reference.  
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ITEM 12: SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS  
Information with respect to security ownership of certain beneficial owners and management is included in the Company’s proxy statement for the 2022 Annual Meeting and is incorporated herein by  
reference.  
Equity Compensation Plan Information  
Number of securities to be  
issued upon exercise of  
outstanding options, warrants  
and rights (a)  
Number of securities remaining  
available for future issuance under  
equity compensation plans (excluding  
securities reflected in column (a)) (c)  
Weighted-average exercise  
price of outstanding options,  
warrants and rights (b)  
Plan Category  
Equity compensation plans approved by security holders  
Stock options  
Restricted stock units  
Performance shares  
Non-employee director deferred shares  
Deferred compensation  
2,590,397  
1,616,252  
2,862,349  
28,670  
$
13.45  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
815  
7,098,483  
Total equity compensation plans approved by security holders  
$
13.45  
4,200,000  
In column (b), the weighted-average exercise price is only applicable to stock options. In column (c), the number of securities remaining available for future issuance for stock options, restricted  
stock units, performance shares and non-employee director deferred shares is approved in total and not individually.  
ITEM 13: CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE  
Information with respect to certain relationships and related transactions and director independence is included in the Company’s proxy statement for the 2022 Annual Meeting and is incorporated  
herein by reference.  
ITEM 14: PRINCIPAL ACCOUNTANT FEES AND SERVICES  
The Company's independent registered public accounting firm is KPMG LLP (PCAOB firm ID: 185) with the primary location of Cleveland, OH. Information with respect to principal accountant fees  
and services is included in the Company’s proxy statement for the 2022 Annual Meeting and is incorporated herein by reference.  
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PART IV  
ITEM 15: EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  
1. Documents filed as a part of this annual report on Form 10-K.  
Reports of Independent Registered Public Accounting Firm  
Consolidated Balance Sheets at December 31, 2021 and 2020  
Consolidated Statements of Operations for the Years Ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Equity for the Years Ended December 31, 2021, 2020 and 2019  
Consolidated Statements of Cash Flows for the Years Ended December 31, 2021, 2020 and 2019  
Notes to Consolidated Financial Statements  
2. Financial statement schedules  
All schedules are omitted, as the required information is inapplicable or the information is presented in the consolidated financial statements or related notes.  
3. Exhibits  
3.1(i)  
Amended and Restated Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.1(i) to Registrant’s Annual Report on Form 10-K for the year  
ended December 31, 1994 (Commission File No. 1-4879)  
3.1(ii)  
3.1(iii)  
3.1(iv)  
3.1(v)  
Certificate of Amendment by Shareholders to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.2 to Registrant’s Quarterly  
Report on Form 10-Q for the quarter ended March 31, 1996 (Commission File No. 1-4879)  
Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.3 to Registrant’s Annual Report on Form 10-K for  
the year ended December 31, 1998 (Commission File No. 1-4879)  
Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.1(i) to Registrant’s Current Report on Form 8-K  
filed on December 12, 2016 (Commission File No. 1-4879)  
Certificate of Amendment to Amended Articles of Incorporation of Diebold Nixdorf, Incorporated — incorporated by reference to Exhibit 3.5 to Registrant’s Quarterly Report on  
Form 10-Q for the quarter ended March 31, 2017 (File No. 1-4879)  
3.1(vi)  
3.2  
Certificate of Amendment to Amended Articles of Incorporation of Diebold Nixdorf, Incorporated, effective March 9, 2022  
Amended and Restated Code of Regulations — incorporated by reference to Exhibit 3.1(i) to Registrant’s Current Report on Form 8-K filed on February 17, 2017 (Commission File  
No. 1-4879)  
4.1(i)  
4.1(ii)  
4.1(iii)  
Indenture, dated as of April 19, 2016, among Diebold, Incorporated, as issuer, the subsidiaries of Diebold, Incorporated named therein as guarantors and U.S. Bank National  
Association, as trustee (including Form of 8.5% Senior Notes due 2024) — incorporated by reference to Exhibit 4.1 to Registrant’s Current Report on Form 8-K filed on April 19,  
2016 (Commission File No. 1-4879)  
First Supplemental Indenture, dated as of November 29, 2018, among Diebold Nixdorf, Incorporated, the Guaranteeing Subsidiaries named therein and U.S. Bank National  
Association, as trustee — incorporated by reference to Exhibit 4.1(ii) to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2018 (Commission File No. 1-  
4879)  
Second Supplemental Indenture, dated as of February 20, 2019, among Diebold Nixdorf, Incorporated, the Guaranteeing Subsidiary named therein and U.S. Bank National  
Association, as trustee — incorporated by reference to Exhibit 4.1(iii) to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2018 (Commission File No. 1-  
4879)  
4.1(iv)  
4.2(i)  
Third Supplemental Indenture, dated as of July 20, 2020, among Diebold Nixdorf, Incorporated, the Guaranteeing Subsidiary named therein and U.S. Bank National Association,  
as trustee  
Indenture, dated as of July 20, 2020, among Diebold Nixdorf, Incorporated, as issuer, the subsidiaries of Diebold Nixdorf, Incorporated named therein as guarantors, and U.S.  
Bank National Association, as trustee and notes collateral agent, relating to Diebold Nixdorf, Incorporated's 9.375% Senior Secured Notes due 2025 (including Form of 9.375%  
Senior Secured Notes due 2025) – incorporated by reference to Exhibit 4.1 to Registrant's Current Report on Form 8-K filed on July 24, 2020 (Commission File No. 1-4879)  
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4.3(i)  
Indenture, dated as of July 20, 2020, among Diebold Nixdorf Dutch Holding B.V., as issuer, Diebold Nixdorf, Incorporated, as guarantor, the subsidiaries of Diebold Nixdorf,  
Incorporated named therein as guarantors, Euroclear Financial Services DAC, as paying agent, transfer agent and registrar, and U.S. Bank National Association, as trustee, and  
U.S. Bank Trustees Limited, as notes collateral agent, relating to Diebold Nixdorf Dutch Holding B.V.'s 9.000% Senior Secured Notes due 2025 (including Form of 9.000% Senior  
Secured Notes due 2025) – incorporated by reference to Exhibit 4.3 to Registrant's Current Report on Form 8-K filed on July 24, 2020 (Commission File No. 1-4879)  
4.4  
Description of Securities of Diebold Nixdorf, Incorporated  
*10.1  
Form of Employee Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2015 (Commission File  
No. 1-4879)  
*10.2(i)  
*10.2(ii)  
*10.2(iii)  
*10.3(i)  
*10.3(ii)  
*10.4  
401(k) Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(v) to Registrant’s Annual Report on Form 10-K for the year ended  
December 31, 2008 (Commission File No. 1-4879)  
401(k) Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(vi) to Registrant’s Annual Report on Form 10-K for the year ended December 31,  
2008 (Commission File No. 1-4879)  
Amendment to 401(k) Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.2(vii) to Registrant’s Annual Report on Form 10-K for the  
year ended December 31, 2018 (Commission File No. 1-4879)  
Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7(iv) to Registrant’s Annual Report on Form 10-K for the year  
ended December 31, 2008 (Commission File No. 1-4879)  
First Amendment to Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated – incorporated by referenced to Exhibit 10.4 to Registrant’s Quarterly Report on  
Form 10-Q for the quartered ended June 20, 2015 (Commission File No. 1-4879)  
Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of April 13, 2009 — incorporated by reference to Exhibit 10.1 to Registrant’s  
Current Report on Form 8-K filed on April 29, 2009 (Commission File No. 1-4879)  
*10.5(i)  
*10.5(ii)  
*10.6(iii)  
*10.7  
Form of Deferred Compensation Agreement and Amendment No. 1 to Deferred Compensation Agreement — incorporated by reference to Exhibit 10.13 to Registrant’s Annual  
Report on Form 10-K for the year ended December 31, 1996 (Commission File No. 1-4879)  
Deferred Incentive Compensation Plan No. 2 — incorporated by reference to Exhibit 10.10 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2008  
(Commission File No. 1-4879)  
Section 162(m) Deferred Compensation Agreement (as amended and restated January 29, 1998) — incorporated by reference to Exhibit 10.13 (ii) to Registrant’s Quarterly  
Report on Form 10-Q for the quarter ended March 31, 1998 (Commission File No. 1-4879)  
Deferral of Stock Option Gains Plan — incorporated by reference to Exhibit 10.14 to the Registrant’s Annual Report on Form 10-K for the year ended December 31, 1998  
(Commission File No. 1-4879)  
10.8(i)  
Credit Agreement, dated as of November 23, 2015, among Diebold, Incorporated, the subsidiary borrowers from time to time party thereto, the lenders from time to time party  
thereto, and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant’s Amendment No. 1 to Registration Statement on  
Form S-4/A filed on January 8, 2016 (Registration No. 333-208186)  
10.8(ii)  
10.8(iii)  
Replacement Facilities Effective Date Amendment, dated as of December 23, 2015, among Diebold, Incorporated, and the subsidiary borrower party thereto, the guarantors party  
thereto, JPMorgan Chase Bank, N.A, as administrative agent, and the lenders party thereto — incorporated by reference to Exhibit 10.2 to Registrant’s Amendment No. 1 to  
Registration Statement on Form S-4/A filed on January 8, 2016 (Registration No. 333-208186)  
Second Amendment to Credit Agreement, dated as of May 6, 2016, among Diebold, Incorporated, the subsidiary borrowers party thereto, the guarantors party thereto, JPMorgan  
Chase Bank, N.A., as administrative agent, and the lenders party thereto — incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on May 12,  
2016 (Commission File No. 1-4879)  
10.8(iv)  
10.8(v)  
10.8(vi)  
Third Amendment to Credit Agreement, dated as of August 16, 2016, between Diebold, Incorporated and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by  
reference to Exhibit 10.34 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2016 (Commission File No. 1-4879)  
Fourth Amendment to Credit Agreement, dated as of February 14, 2017, between Diebold, Incorporated and JP Morgan Chase Bank, N.A. as administrative agent —  
incorporated by reference to Exhibit 10.9(v) to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2018 (Commission File No. 1-4879)  
Incremental Amendment to Credit Agreement, dated as of May 9, 2017, among Diebold Nixdorf, Incorporated, the subsidiary borrowers party thereto, the guarantors party  
thereto, the lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.12 to Registrant’s Quarterly Report on  
Form 10-Q for the quarter ended June 30, 2017 (Commission File No. 1-4879)  
10.8(vii)  
Fifth Amendment, dated as of April 17, 2018, among Diebold Nixdorf, Incorporated, the subsidiary borrower party thereto, the guarantor party thereto, the lenders party thereto  
and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on April 20, 2018  
(Commission File No. 1-4879)  
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10.8(viii)  
10.8(ix)  
10.8(x)  
Sixth Amendment and Incremental Amendment, dated as of August 30, 2018, among Diebold Nixdorf, Incorporated, the subsidiary borrowers party thereto, the guarantor party  
thereto, the lenders party thereto and JP Morgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant's Current Report on Form  
8-K filed on September 4, 2018 (Commission File No. 1-4879)  
Seventh Amendment, dated August 7, 2019, among Diebold Nixdorf, Incorporated, the subsidiary borrowers party thereto, the guarantor party thereto, the lenders party thereto  
and JP Morgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q for the quarter ended  
September 30, 2019 (Commission File No. 1-4879)  
Eighth Amendment, dated as of February 27, 2020, among Diebold Nixdorf, Incorporated, the subsidiary borrowers party thereto, the guarantors party thereto, the lenders party  
thereto and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q for the quarter  
ended March 31, 2020 (Commission File No. 1-4879)  
10.8(xi)  
10.8(xii)  
10.8 (xiii)  
Ninth Amendment, dated as of July 20, 2020, by and among Diebold Nixdorf, Incorporated, as borrower, the subsidiary borrowers named therein, the guarantors party thereto  
from time to time, JPMorgan Chase Bank, N.A., as administrative agent and the other institutions named on the signature pages thereto – incorporated by reference to Exhibit  
10.1 to Registrant's Current Report on Form 8-K filed on July 24, 2020 (Commission File No. 1-4879)  
Tenth Amendment, dated as of November 6, 2020, by and among Diebold Nixdorf, Incorporated, as borrower, the subsidiary borrowers named therein, the guarantors party  
thereto from time to time, JPMorgan Chase Bank, N.A., as administrative agent and other institutions named on the signature pages thereto - incorporated by reference to Exhibit  
10.8(xii) to Registrant's Annual Report on Form 10-K for the year ended December 31, 2020 (Commission File No. 1-4879)  
Eleventh Amendment, dated as of March 11, 2022 by and among Diebold Nixdorf, Incorporated, as borrower, the subsidiary borrowers named therein, the guarantors party  
thereto from time to time, JPMorgan Chase Bank, N.A., as administrative agent and other institutions named on the signature pages thereto  
*10.9  
*10.10  
*10.11  
*10.12  
*10.13  
*10.14  
*10.15  
*10.16  
Senior Leadership Severance Plan, Amended and Restated Effective November 7, 2018 – incorporated by reference to Exhibit 10.4 to Registrant’s Quarterly Report on Form 10-  
Q for the quarter ended September 30, 2018 (Commission File No. 1-4879)  
2014 Non-Qualified Stock Purchase Plan — incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on April 30, 2014 (Commission File No. 1-  
4879)  
Form of Nonqualified Stock Option Agreement — incorporated by reference to Exhibit 10.28 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2015  
(Commission File No. 1-4879)  
Domination and Profit and Loss Transfer Agreement, dated September 26, 2016, by and among Diebold Holding Germany Inc. & Co. KGaA and Wincor Nixdorf AG (English  
translation) — incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on September 29, 2016 (Commission File No. 1-4879)  
Offer Letter - Olaf Heyden — incorporated by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2017 (Commission File  
No. 1-4879)  
Service Agreement, dated February 24, 2021, by and between Diebold Nixdorf Holding Germany GmbH and Olaf Heyden - incorporated by reference to Exhibit 10.26 to  
Registrant's Annual Report on Form 10-K for the year ended December 31, 2020 (Commission File No. 1-4879)  
Offer Letter - Ulrich Näher — incorporated by reference to Exhibit 10.3 to Registrant’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2017 (Commission File  
No. 1-4879)  
Service Agreement, dated February 24, 2021, by and between Diebold Nixdorf Holding Germany GmbH and Dr. Ulrich Näher - incorporated by reference to Exhibit 10.28 to  
Registrant's Annual Report on Form 10-K for the year ended December 31, 2020 (Commission File No. 1-4879)  
*10.17  
Diebold Nixdorf, Incorporated 2017 Equity and Performance Incentive Plan, as amended April 30, 2021 incorporated by reference to Exhibit 10.1 to Registrant's Current Report  
on Form 8-K filed on May 5, 2021 (Commission File No. 1-4879)  
*10.18  
*10.19  
*10.20  
*10.21  
*10.22  
*10.23  
*10.24  
Form of Non-Qualified Stock Option Agreement (2017 Plan) — incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on April 28, 2017  
(Commission File No. 1-4879)  
Form of Restricted Share Agreement (2017 Plan) — incorporated by reference to Exhibit 10.2 to Registrant’s Current Report on Form 8-K filed on April 28, 2017 (Commission  
File No. 1-4879)  
Form of Restricted Stock Unit Agreement - Cliff Vest (2017 Plan) — incorporated by reference to Exhibit 10.3 to Registrant’s Current Report on Form 8-K filed on April 28, 2017  
(Commission File No. 1-4879)  
Form of Restricted Stock Unit Agreement - Ratable Vest (2017 Plan) — incorporated by reference to Exhibit 10.4 to Registrant’s Current Report on Form 8-K filed on April 28,  
2017 (Commission File No. 1-4879)  
Form of Restricted Stock Unit Agreement - Non-employee Directors (2017 Plan) — incorporated by reference to Exhibit 10.5 to Registrant’s Current Report on Form 8-K filed on  
April 28, 2017 (Commission File No. 1-4879)  
Form of Stock Appreciation Rights Agreement (2017 Plan) — incorporated by reference to Exhibit 10.6 to Registrant’s Current Report on Form 8-K filed on April 28, 2017  
(Commission File No. 1-4879)  
Form of Performance Shares Agreement (2017 Plan) — incorporated by reference to Exhibit 10.7 to Registrant’s Current Report on Form 8-K filed on April 28, 2017 (Commission  
File No. 1-4879)  
99  
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Table of Contents  
*10.25  
*10.26  
*10.27  
Form of Performance Units Agreement (2017 Plan) — incorporated by reference to Exhibit 10.8 to Registrant’s Current Report on Form 8-K filed on April 28, 2017 (Commission  
File No. 1-4879)  
Form of Performance Cash Award Agreement (2017 Plan) — incorporated by reference to Exhibit 10.1 to Registrant's Current Report on Form 8-K filed on February 1, 2019  
(Commission File No. 1-4879)  
Form of Performance Share Unit Agreement (2017 Plan) — incorporated by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the quarter ended June  
30, 2019 (Commission File No. 1-4879)  
*10.28  
*10.29  
Performance Restricted Stock Unit Agreement  
Offer Letter, dated February 21, 2018, by and between Diebold Nixdorf, Incorporated and Gerrard Schmid — incorporated by reference to Exhibit 10.1 to Registrant’s Current  
Report on Form 8-K filed on February 21, 2018 (Commission File No. 1-4879)  
*10.30  
*10.31  
*10.32  
CEO Inducement Award Agreement, dated February 21, 2018, by and between Diebold Nixdorf, Incorporated and Gerrard Schmid — incorporated by reference to Exhibit 10.2 to  
Registrant’s Current Report on Form 8-K filed on February 21, 2018 (Commission File No. 1-4879)  
Change in Control Agreement, dated February 21, 2018, by and between Diebold Nixdorf, Incorporated and Gerrard Schmid — incorporated by reference to Exhibit 10.3 to  
Registrant’s Current Report on Form 8-K filed on February 21, 2018 (Commission File No. 1-4879)  
Performance Unit Award Agreement, dated February 12, 2021, by and between Diebold Nixdorf, Incorporated and Gerrard Schmid, incorporated by reference to Exhibit 10.1 to  
the Registrant's Current Report on Form 8-K filed on February 16, 2021 (Commission File No. 1-4879)  
*10.33  
*10.34  
*10.35  
Separation and Transition Agreement, dated February 9, 2022, by and between Diebold Nixdorf, Incorporated and Gerrard B. Schmid — incorporated by reference to Exhibit 10.2  
to Registrant’s Current Report on Form 8-K filed on February 10, 2022 (Commission File No. 1-4879)  
Performance Unit Award Agreement, dated February 23, 2021, by and between Diebold Nixdorf, Incorporated and Jeffrey Rutherford — incorporated by reference to Exhibit  
10.44 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2020 (Commission File No. 1-4879)  
Offer Letter, dated February 9, 2022, by and between Diebold Nixdorf, Incorporated and Octavio Marquez — incorporated by reference to Exhibit 10.1 to Registrant’s Current  
Report on Form 8-K filed on February 10, 2022 (Commission File No. 1-4879)  
21.1  
22.1  
Subsidiaries of the Registrant as of December 31, 2021  
List of Subsidiary Guarantors  
23.1  
Consent of Independent Registered Public Accounting Firm  
24.1  
Power of Attorney  
31.1  
31.2  
32.1  
32.2  
101.INS  
101.SCH  
101.CAL  
101.DEF  
101.LAB  
101.PRE  
104  
Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002  
Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002  
Certification of Principal Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350  
Certification of Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350  
Inline XBRL Instance Document  
Inline XBRL Taxonomy Extension Schema Document  
Inline XBRL Taxonomy Extension Calculation Linkbase Document  
Inline XBRL Taxonomy Extension Definition Linkbase Document  
Inline XBRL Taxonomy Extension Label Linkbase Document  
XBRL Taxonomy Extension Presentation Linkbase Document  
Cover Page Interactive Data File (embedded within the Inline XBRL document)  
*
Reflects management contract or other compensatory arrangement required to be filed as an exhibit pursuant to Item 15(b) of this annual report on Form 10-K.  
ITEM 16: FORM 10-K SUMMARY  
None.  
100  
   
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Table of Contents  
SIGNATURES  
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly  
authorized.  
DIEBOLD NIXDORF, INCORPORATED  
Date: March 11, 2022  
By: /s/ Gerrard B. Schmid  
Gerrard B. Schmid  
President and Chief Executive Officer  
By: /s/ Jeffrey Rutherford  
Jeffrey Rutherford  
Executive Vice President and Chief Financial Officer  
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates  
indicated.  
Signature  
Title  
Date  
President and Chief Executive Officer  
(Principal Executive Officer)  
March 11, 2022  
/s/ Gerrard B. Schmid  
Gerrard B. Schmid  
March 11, 2022  
/s/ Jeffrey Rutherford  
Executive Vice President and Chief Financial Officer  
(Principal Financial Officer and Principal Accounting Officer)  
Jeffrey Rutherford  
*
Director  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
Arthur F. Anton  
*
Director  
Director  
Director  
Bruce Besanko  
*
Reynolds C. Bish  
*
William A. Borden  
*
Director  
Director  
Director  
March 11, 2022  
March 11, 2022  
March 11, 2022  
Ellen M. Costello  
*
Phillip R. Cox  
*
Alexander Dibelius  
*
Director  
Director  
March 11, 2022  
March 11, 2022  
Matthew Goldfarb  
*
Gary G. Greenfield  
*
Director  
Director  
March 11, 2022  
March 11, 2022  
Kent M. Stahl  
*
Lauren C. States  
*
The undersigned, by signing his name hereto, does sign and execute this Annual Report on Form 10-K pursuant to the Powers of Attorney executed by the above-named officers and directors of the Registrant  
and filed with the Securities and Exchange Commission on behalf of such officers and directors.  
Date: March 11, 2022  
*By: /s/ Jonathan B. Leiken  
Jonathan B. Leiken  
Attorney-in-Fact  
101  
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Form 540 Last Revised: 06/2019 Toll Free: 877.767.3453 | Central Ohio: 614.466.3910 OhioSoS.gov | business@OhioSoS.gov File online or for more information: OhioBusinessCentral.gov Certificate of Amendment (For-Profit, Domestic Corporation) Filing Fee: $50 Form Must Be Typed Check appropriate box: Amendment to existing Articles of Incorporation (125-AMDS) Amended and Restated Articles (122-AMAP) - The following articles supersede the existing articles and all amendments thereto. Name of Corporation Charter Number The articles are hereby amended by the Incorporators. Pursuant to Ohio Revised Code section 1701.70 (A), incorporators may adopt an amendment to the articles by a writing signed by them if initial directors are not named in the articles or elected and before subscriptions to shares have been received. The articles are hereby amended by the Directors. Pursuant to Ohio Revised Code section 1701.70(A), directors may adopt amendments if initial directors were named in articles or elected, but subscriptions to shares have not been received. Also, Ohio Revised Code section 1701.70(B) sets forth additional cases in which directors may adopt an amendment to the articles. The articles are hereby amended by the Shareholders pursuant to Ohio Revised Code section 1701.71. The articles are hereby amended and restated pursuant to Ohio Revised Code section 1701.72. The resolution was adopted pursuant to Ohio Revised Code section 1701.70(B) (In this space insert the number 1 through 10 to provide basis for adoption.) Check one box below and provide information as required: Complete the following information: Form 540 Prescribed by: DIEBOLD NIXDORF, INCORPORATED 1276  
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Form 540 Last Revised: 06/2019 A copy of the resolution of amendment is attached to this document. Note: If amended articles were adopted, they must set forth all provisions required in original articles except that articles amended by directors or shareholders need not contain any statement with respect to initial stated capital. See Ohio Revised Code section 1701.04 for required provisions. If you are amending the total number of shares, please complete this box so the appropriate filing fee is charged. Print Name By (if applicable) Signature Print Name By (if applicable) Signature By signing and submitting this form to the Ohio Secretary of State, the undersigned hereby certifies that he or she has the requisite authority to execute this document. Required Must be signed by all incorporators, if amended by incorporators, or an authorized officer if amended by directors or shareholders, pursuant to Ohio Revised Code section 1701.73(B) and (C). If authorized representative is an individual, then they must sign in the "signature" box and print their name in the "Print Name" box. If authorized representative is a business entity, not an individual, then please print the business name in the "signature" box, an authorized representative of the business entity must sign in the "By" box and print their name in the "Print Name" box. Jonathan B. Leiken  
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Amendment to Articles of Incorporation to Change Principal Office in Ohio WHEREAS, the board of directors (the “Board”) of Diebold Nixdorf, Incorporated (the “Corporation”), deems it advisable and in the best interest of the Corporation and its shareholders to amend, Article SECOND of the Corporation’s Amended and Restated Articles of Incorporation in accordance with Section 1701.70 of the Ohio Revised Code to read in its entirety as follows (such amendment, “Amendment”): “SECOND: The place in the State of Ohio where its principal office is located is the City of Hudson, in Summit County.” NOW, THEREFORE, BE IT RESOLVED, that the Board approves and declares advisable the Amendment, and authorizes each of the Chief Executive Officer, President, Chief Financial Officer, any Executive Vice President, Senior Vice President or Vice President of the Corporation (each such person, an “Authorized Officer”) to take any and all action necessary to effectuate the Amendment, including filing a duly executed certificate of amendment to the Corporation’s Amended and Restated Articles of Incorporation with the Secretary of the State of Ohio in accordance with the provisions of the Ohio Revised Code.  
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THIRD SUPPLEMENTAL INDENTURE  
Third Supplemental Indenture (this “Supplemental Indenture”), dated as of July 20, 2020, among Diebold Nixdorf, Incorporated (f/k/a Diebold, Incorporated), an Ohio corporation (the  
Company”), Diebold Nixdorf Dutch Holding B.V., an entity organized under the laws of the Netherlands, (the “Guaranteeing Subsidiary”), a subsidiary of the Company, and U.S. Bank National  
Association, as trustee (the “Trustee”).  
W I T N E S S E T H  
WHEREAS, each of the Company and the Guarantors (as defined in the Indenture referred to below) has heretofore executed and delivered to the Trustee an indenture (as supplemented to  
the date hereof, the “Indenture”), dated as of April 19, 2016, providing for the issuance of an unlimited aggregate principal amount of 8.5% Senior Notes due 2024 (the “Notes”);  
WHEREAS, the Indenture provides that under certain circumstances the Guaranteeing Subsidiary shall execute and deliver to the Trustee a supplemental indenture pursuant to which the  
Guaranteeing Subsidiary shall unconditionally Guarantee all of the Company’s Obligations under the Notes and the Indenture on the terms and conditions set forth herein and under the Indenture; and  
WHEREAS, pursuant to Section 9.01 of the Indenture, the Trustee is authorized to execute and deliver this Supplemental Indenture.  
NOW THEREFORE, in consideration of the foregoing and for other good and valuable consideration, the receipt of which is hereby acknowledged, the parties mutually covenant and agree  
for the equal and ratable benefit of the Holders as follows:  
1. Capitalized Terms. Capitalized terms used herein without definition shall have the meanings assigned to them in the Indenture.  
2. Guarantor. The Guaranteeing Subsidiary hereby agrees to be a Guarantor under the Indenture and to be bound by the terms of the Indenture applicable to Guarantors, including Article 11  
thereof.  
3. Governing Law. THIS SUPPLEMENTAL INDENTURE WILL BE GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF  
NEW YORK.  
4. Waiver of Jury Trial. THE GUARANTEEING SUBSIDIARY AND THE TRUSTEE HEREBY IRREVOCABLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY  
APPLICABLE LAW, ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS SUPPLEMENTAL INDENTURE, THE  
INDENTURE, THE NOTES, THE NOTE GUARANTEES OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY.  
5. Counterparts. The parties may sign any number of copies of this Supplemental Indenture. Each signed copy shall be an original, but all of them together represent the same agreement.  
6. Headings. The headings of the Sections of this Supplemental Indenture have been inserted for convenience of reference only, are not to be considered a part of this Supplemental Indenture  
and shall in no way modify or restrict any of the terms or provisions hereof.  
7. The Trustee. The Trustee accepts the amendments of the Indenture effected by this Supplemental Indenture, but on the terms and conditions set forth in the Indenture, including the terms  
and provisions defining and limiting the liabilities and responsibilities of the Trustee. Without limiting the generality of the foregoing, the Trustee shall not be responsible in any manner whatsoever for  
or with respect to any of the recitals or statements contained herein, all of which recitals or statements are made solely by the Company, or for or with respect to (i) the validity or sufficiency of this  
Supplemental Indenture or any of the terms or provisions hereof, (ii) the proper authorization hereof by the Company by action or otherwise, (iii) the due execution hereof by the Company or (iv) the  
consequences of any amendment herein provided for, and the Trustee makes no representation with respect to any such matters.  
 
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IN WITNESS WHEREOF, the parties hereto have caused this Supplemental Indenture to be duly executed, all as of the date first above written.  
DIEBOLD NIXDORF, INCORPORATED  
/s/ Jonathan B. Leiken  
By:  
Name:  
Title:  
Jonathan B. Leiken  
Senior Vice President, Chief Legal Officer and Corporate Secretary  
DIEBOLD NIXDORF DUTCH HOLDING B.V.  
/s/ Rachael Mauk  
By:  
Name:  
Title:  
Rachael Mauk  
Authorized Signatory  
U.S. BANK NATIONAL ASSOCIATION, as Trustee  
/s/ David A. Schlabach  
By:  
Name:  
Title:  
David A. Schlabach  
Vice President  
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ELEVENTH AMENDMENT  
THIS ELEVENTH AMENDMENT, dated as of March 11, 2022 (this “Amendment”), is among DIEBOLD NIXDORF, INCORPORATED (f/k/a Diebold, Incorporated), an Ohio corporation  
(the “Company”), JPMORGAN CHASE BANK, N.A., a national banking association, as administrative agent (in such capacity, the “Administrative Agent”), the other Subsidiary Borrowers party  
hereto and the Lenders party hereto, and amends that certain Credit Agreement, dated as of November 23, 2015 (as amended by that certain Replacement Facilities Effective Date Amendment, dated as  
of December 23, 2015, that Second Amendment, dated as of May 6, 2016, that Third Amendment, dated as of August 16, 2016, that Fourth Amendment, dated as of February 14, 2017, that Incremental  
Amendment, dated as of May 9, 2017, that Fifth Amendment, dated as of April 17, 2018, that Sixth Amendment and Incremental Amendment, dated as of August 30, 2018, that Seventh Amendment,  
dated as of August 7, 2019, that Eighth Amendment, dated as of February 27, 2020, that Ninth Amendment, dated as of July 20, 2020, and that Tenth Amendment, dated as of November 6, 2020, the  
“Existing Credit Agreement”, and as amended by this Amendment and as further amended, restated, modified or supplemented from time to time, the “Credit Agreement”). Capitalized terms used but  
not defined herein shall have the respective meanings ascribed thereto in the Existing Credit Agreement.  
ARTICLE I. AMENDMENTS.  
1.1 Pursuant to Section 8.2.4(c) of the Existing Credit Agreement, (a) clause (a) of Section 6.22 of the Existing Credit Agreement is hereby amended and restated to read in full as follows:  
“6.22 Total Net Leverage Ratio. (a) Commencing on the last day of the first full fiscal quarter of the Company ending on or after June 30, 2018, the Company shall not permit the Total  
Net Leverage Ratio to exceed the level set forth below for the applicable period as of the last day of such fiscal quarter of the Company:  
Period Ended  
Total Net Leverage Ratio  
June 30, 2018 – March 31, 2020  
June 30, 2020 – September 30, 2020  
December 31, 2020 – March 31, 2021  
June 30, 2021 – September 30, 2021  
December 31, 2021  
7.00:1.00  
6.50:1.00  
6.25:1.00  
6.00:1.00  
5.75:1.00  
6.75:1.00  
6.50:1.00  
5.50:1.00  
5.25:1.00”  
March 31, 2022 - June 30, 2022  
September 30, 2022  
December 31, 2022  
March 31, 2023 and thereafter  
(b) a new clause (e) shall be added to Section 6.22 of the Existing Credit Agreement and shall read in full as follows:  
“(e) Within 10 Business Days after the last day of the fiscal quarters of the Company ended March 31, 2022, June 30, 2022, September 30, 2022 and December 31, 2022, the Company  
shall, in good faith, prepare and deliver to the Administrative Agent for delivery to the Revolving Credit Lenders, a 13-week cash flow forecast for the 13-week period immediately following the last day  
of such fiscal quarter, setting forth in reasonable detail the Company and its Subsidiaries’ consolidated forecasted cash flows for such 13-week period; provided that in the event the Company fails to  
deliver such 13-week cash flow forecast, compliance with Section 6.22(a) shall be tested on the date such delivery failure occurs based on the financial statements most recently delivered pursuant to  
Section 6.1(i) or (ii) and a maximum Total Net Leverage Ratio level equal to 4.50:1.00.”  
Diebold Amendment  
 
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1.2 Furthermore, it is agreed that with respect to Sections 2.19(c)(i), 6.15(ix), 6.15(x) and 6.18(xvii) of the Credit Agreement, references therein to Section 6.22 (and the Total Net Leverage  
Ratio as used therein) shall be deemed to reference such terms as they existed under the Existing Credit Agreement, unmodified by this Amendment.  
ARTICLE II. REPRESENTATIONS.  
Each of the Company and the Subsidiary Borrowers (insofar as such representations and warranties relate to such Subsidiary Borrower) makes the representations and warranties in Article V of  
the Credit Agreement and confirms that such representations and warranties are true and correct as of the date hereof, except to the extent any such representation or warranty relates solely to an earlier  
date, in which case such representation or warranty shall be true and correct on and as of such earlier date. Additionally, the Company represents and warrants that immediately before and after giving  
effect to this Amendment on the date hereof, no Default or Unmatured Default has occurred and is continuing.  
ARTICLE III. CONDITIONS TO EFFECTIVENESS.  
This Amendment shall become effective on the first date (the “Eleventh Amendment Date”) on which each of the following conditions have been satisfied:  
1. this Amendment is duly executed and delivered by the Borrowers, the Administrative Agent and the Required TLA/RC Lenders;  
1. the Administrative Agent shall have received a certificate, dated the Eleventh Amendment Date and signed by a responsible officer of the Company, confirming the matters specified in Article  
II hereof;  
1. the Administrative Agent shall have received, for the benefit of each Revolving Credit Lender that has provided its signature hereto to the Administrative Agent no later than 12:00 p.m., New  
York City time, on March 10, 2022, an amendment fee in an amount equal to 0.20% of the aggregate principal amount of, such Revolving Credit Lender’s outstanding Revolving Credit  
Commitments on the Eleventh Amendment Date; and  
1. the Administrative Agent shall have received, for the account of the applicable Person, (a) any fees owing from the Company in respect of this Amendment, as separately agreed in writing by  
the Company, and (b) reimbursement or payment of all the Administrative Agent’s reasonable outofpocket expenses (including reasonable fees, charges and disbursements of counsel)  
incurred in connection with this Amendment, required to be reimbursed or paid by any Loan Party hereunder or under any other Loan Document, and invoiced to the Company at least two  
Business Days prior to the date hereof.  
ARTICLE IV. Amendment Fee.  
The Company agrees to pay to the Administrative Agent, for the ratable account of each Revolving Credit Lender who provides consent to the Amendment prior to 12:00 p.m. New York City  
time on March 10, 2022, on each Payment Date, an amendment fee which shall accrue during the period commencing on the Eleventh Amendment Date and ending upon the date on which the Company  
delivers a Compliance Certificate to the Administrative Agent demonstrating compliance with the financial covenant in Section 6.22(a) for the fiscal quarter ended December 31, 2022 (the “Amendment  
Fee”) calculated at a rate per annum equal to the Amendment Fee Rate and calculated based on the Revolving Credit Loans, Swing Loans and Letters of Credit outstanding during each applicable period  
(in each case held by (or as applicable, attributable to) each consenting Revolving Credit Lender) (based on the days such amounts were outstanding or undrawn, as the case may be, and on the same  
basis as is applicable under Section 2.8(d) under the Credit Agreement); provided that the Amendment Fee shall only accrue and be payable to the extent that the Total Net Leverage Ratio is greater than  
3.75 to 1.00 as of the date of the most recent fiscal quarter for which financial statements have been delivered pursuant to Section 6.1(i) or 6.1(ii), as the case may be.  
For purposes of this Article IV, the term “Amendment Fee Rate” has the following meaning:  
“Amendment Fee Rate” means a rate per annum equal to 0.25%.  
Diebold Amendment  
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ARTICLE V. MISCELLANEOUS.  
5.1 On and after the date hereof, references in the Credit Agreement or in any other Loan Document to the Credit Agreement shall be deemed to be references to the Credit Agreement as  
amended hereby and as further amended, restated, modified or supplemented from time to time. This Amendment shall constitute a Loan Document.  
5.2 Except as expressly amended hereby, each of the Borrowers agrees that the Credit Agreement and the other Loan Documents are ratified and confirmed and shall remain in full force and effect in  
accordance with their terms and that they are not aware of any set off, counterclaim, defense or other claim or dispute with respect to any of the foregoing. Except as expressly set forth herein, the  
execution, delivery and effectiveness of this Amendment shall not operate as a waiver of any right, power or remedy of any Lender or the Administrative Agent under any of the Loan Documents, nor  
constitute a waiver of any provision of any of the Loan Documents. Nothing herein shall be deemed to entitle any Borrower to any future consent to, or waiver, amendment, modification or other change  
of, any of the terms, conditions, obligations, covenants or agreements contained in the Credit Agreement or any other Loan Document in similar or different circumstances. This Amendment shall not  
constitute a novation of any Obligations.  
5.3 This Amendment may be executed in counterparts (and by different parties hereto on different counterparts), each of which shall constitute an original, but all of which when taken together shall  
constitute a single contract. The words “execution,” “signed,” “signature,” “delivery,” and words of like import in or relating to this Amendment and/or any other Loan Document shall be deemed to  
include an executed counterpart of a signature page of this Amendment by telecopy or electronic mail message (an “Electronic Signature”), deliveries or the keeping of records in any electronic form  
(including deliveries by telecopy, emailed pdf. or any other electronic means that reproduces an image of an actual executed signature page), each of which shall be of the same legal effect, validity or  
enforceability as a manually executed signature, physical delivery thereof or the use of a paper-based recordkeeping system, as the case may be; provided that nothing herein shall require the  
Administrative Agent to accept Electronic Signatures in any form or format without its prior written consent and pursuant to procedures approved by it; provided, further, without limiting the foregoing,  
(i) to the extent the Administrative Agent has agreed to accept any Electronic Signature, the Administrative Agent and each of the Lenders shall be entitled to rely on such Electronic Signature  
purportedly given by or on behalf of a Borrower or any other Loan Party without further verification thereof and without any obligation to review the appearance or form of any such Electronic  
Signature and (ii) upon the request of the Administrative Agent or any Lender, any Electronic Signature shall be promptly followed by a manually executed counterpart.  
5.4 This Amendment shall be construed in accordance with and governed by the law of the State of New York.  
5.5 Any provision in this Amendment that is held to be inoperative, unenforceable, or invalid in any jurisdiction shall, as to that jurisdiction, be inoperative, unenforceable, or invalid without affecting  
the remaining provisions in that jurisdiction or the operation, enforceability, or validity of that provision in any other jurisdiction, and to this end the provisions of this Amendment are declared to be  
severable.  
[Remainder of page intentionally blank]  
Diebold Amendment  
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IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the date first above written.  
DIEBOLD NIXDORF, INCORPORATED  
By:  
/S/ Jeffrey L. Rutherford  
Jeffrey L. Rutherford  
Name:  
Title:  
Executive Vice President and Chief Financial Officer  
DIEBOLD SELF-SERVICE SOLUTIONS S.ar.l  
By:  
/S/ James A. Barna  
Name:  
Title:  
James A. Barna  
Senior Vice President, Treasury and Tax  
Diebold Amendment  
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JPMORGAN CHASE BANK. N.A., as Administrative Agent and as a Revolving Credit Lender  
By:  
Name:  
Title:  
/S/ Vidita J. Shah  
Vidita J. Shah  
Vice President  
Diebold Amendment  
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BANK OF AMERICA, N.A., as a Revolving Credit Lender  
By:  
Name:  
Title:  
/S/ Gregg Bush  
Gregg Bush  
Senior Vice President  
Diebold Amendment  
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HSBC Bank USA, National Association, as a Revolving Credit Lender  
By:  
Name:  
Title:  
/S/ Stephen M. Ellsworth  
Stephen M. Ellsworth  
Vice President  
Diebold Amendment  
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PNC BANK, NATIONAL ASSOCIATION, as a Revolving Credit Lender  
/S/ Scott A. Nolan  
By:  
Name:  
Title:  
Scott A. Nolan  
Senior Vice President  
Diebold Amendment  
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U.S. Bank National Association, as a Revolving Credit Lender  
By:  
Name:  
Title:  
/S/ Andrew Stredde  
Andrew Stredde  
Vice President  
Diebold Amendment  
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The Governor and Company of the Bank of Ireland, as a Revolving Credit Lender  
By:  
Name:  
Title:  
/S/ Christopher Dick  
Christopher Dick  
Manager  
By:  
Name:  
Title:  
/S/ Dan O’Donnell  
Dan O’Donnell  
Senior Manager  
Diebold Amendment  
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Credit Suisse AG, Cayman Islands Branch, as a Revolving Credit Lender  
/S/ Komal Shah  
By:  
Name:  
Title:  
Komal Shah  
Authorized Signatory  
By:  
Name:  
Title:  
/S/ Nawshaer Safi  
Nawshaer Safi  
Authorized Signatory  
Diebold Amendment  
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Exhibit 10.28  
RESTRICTED STOCK UNIT AGREEMENT  
This Restricted Stock Unit Agreement (this “Agreement”) is made and entered into as of the Date of Grant set forth on the Grant Detail Page by and between  
Diebold Nixdorf, Incorporated, an Ohio corporation (the “Company”) and the Participant.  
1.  
Grant of RSUs.  
1.1 Grant. Pursuant to Article VII of the 2017 Equity and Performance Incentive Plan (the “Plan”), the Company hereby grants to the Participant  
an Award consisting of the number of RSUs set forth on the Grant Detail Page. Each RSU represents the right to receive one Common Share, subject to the terms  
and conditions set forth in this Agreement and the Plan. Capitalized terms that are used but not defined herein have the meaning ascribed to them in the Plan.  
1.2  
Consideration. The grant of the RSUs is made in consideration of the services to be rendered by the Participant to the Company or a  
Subsidiary.  
2.  
Vesting. Except as otherwise provided in this Agreement and subject to the Participant’s continuous service with the Company or a Subsidiary, the  
RSUs will vest in three (3) equal installments on each of the first, second and third anniversaries of the Date of Grant (each twelve (12) month period during which  
vesting restrictions apply is the “Annual Restricted Period” and the three (3) year period in the aggregate is the “Restricted Period”).  
3.  
Termination of Continuous Service.  
3.1 Termination for Reasons Other Than for Death, Disability or After Satisfying Service Requirements; Engaging in Detrimental Activity. If  
the Participant’s continuous service with the Company or a Subsidiary is terminated for any reason other than as set forth in Section 3.2 or as contemplated by  
Section 7, or if the Participant shall engage in any Detrimental Activity (as defined in Section 4.2), the Participant shall forfeit all unvested RSUs; provided,  
however, that the Board, upon recommendation of the Committee, may, in its discretion, order that any part or all of the unvested RSUs shall continue to vest in  
accordance with the vesting schedule set forth in Section 2 (whether or not the Participant remains employed by the Company or a Subsidiary).  
3.2  
Termination due to Death or Disability. If the Participant’s continuous service with the Company or a Subsidiary terminates as a result of the  
Participant’s death or Disability, all unvested RSUs shall vest in full immediately.  
4. Detrimental Activity.  
4.1  
Engaging in Detrimental Activity. If the Participant, either during employment by the Company or a Subsidiary or within one (1) year after  
termination of such employment, shall engage in any Detrimental Activity, and the Board shall so find, and the Participant shall not have ceased all Detrimental  
Activity within thirty (30) days after notice of  
 
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such finding given within one (1) year after commencement of such Detrimental Activity, the Participant shall:  
(a)  
Return to the Company all Common Shares that the Participant has not disposed of that were paid out pursuant to this Agreement  
within a period of one (1) year prior to the date of the commencement of such Detrimental Activity, and  
(b)  
With respect to any Common Shares that the Participant has disposed of that were paid out pursuant to this Agreement within a  
period of one (1) year prior to the date of the commencement of such Detrimental Activity, pay to the Company in cash the value of such Common Shares on the  
date such Common Shares were paid out.  
To the extent that such amounts are not paid to the Company, the Company may set off the amounts so payable to it against any amounts that may be owing from  
time-to-time by the Company or a Subsidiary to the Participant, whether as wages, deferred compensation or vacation pay or in the form of any other benefit or  
for any other reason.  
4.2  
Definition of “Detrimental Activity.” For purposes of this Agreement, the term “Detrimental Activity” shall include:  
(a) Engaging in any activity, as an employee, principal, agent, or consultant for another entity, and in a capacity, that directly competes  
with the Company or any Subsidiary in any actual product, service, or business activity (or in any product, service, or business activity which was under active  
development while the Participant was employed by the Company if such development is being actively pursued by the Company during the one (1) year period  
first referred to in Section 4.1) for which the Participant has had any direct responsibility and direct involvement during the last two (2) years of his or her  
employment with the Company or a Subsidiary, in any territory in which the Company or a Subsidiary manufactures, sells, markets, services, or installs such  
product or service, or engages in such business activity.  
(b)  
Soliciting any employee of the Company or a Subsidiary to terminate his or her employment with the Company or a Subsidiary.  
(c)  
The disclosure to anyone outside the Company or a Subsidiary, or the use in other than the Company or a Subsidiary’s business,  
without prior written authorization from the Company, of any confidential, proprietary or trade secret information or material relating to the business of the  
Company and its Subsidiaries, acquired by the Participant during his or her employment with the Company or its Subsidiaries or while acting as a consultant for  
the Company or its Subsidiaries thereafter; provided, however, that nothing in this Agreement or the Plan limits a Participant’s ability to file a charge or complaint  
or to communicate, including by providing documents or other information without notice to the Company, with the Securities and Exchange Commission or any  
other governmental agency or commission (“Government Agency”) or limits a Participant’s right to receive an award for information provided to any  
Government Agency.  
(d)  
The failure or refusal to disclose promptly and to assign to the Company upon request all right, title and interest in any invention or  
idea, patentable or not, made or conceived by the Participant during employment by the Company and any Subsidiary, relating in any manner to the actual or  
anticipated business, research or development work of the Company or any Subsidiary or the failure or refusal to do anything reasonably necessary to enable the  
Company or any Subsidiary to secure a patent, a design registration, a utility model or a copyright registration where appropriate, in the United States and in any  
other countries.  
(e)  
Activity that results in termination for Cause (as defined in Section 4.3).  
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4.3  
Definition of “Cause.” For the purposes of Section 4 of this Agreement, “Cause” shall mean a termination due to Participant’s:  
(a) Willful failure to substantially perform his or her duties with the Company (other than any such failure resulting from the  
Participant’s Disability), after a written demand for substantial performance is delivered to the Participant that specifically identifies the manner in which the  
Company believes that the Participant has not substantially performed his or her duties, and the Participant has failed to remedy the situation within fifteen (15)  
business days of such written notice from the Company;  
(b)  
Willful gross negligence in the performance of the Participant’s duties;  
(c)  
Conviction of, or plea of guilty or nolo contendere, to any felony or a lesser crime or offense which, in the reasonable opinion of the  
Company, could adversely affect the business or reputation of the Company;  
(d)  
(e)  
(f)  
Willful engagement in conduct that is demonstrably and materially injurious to the Company, monetarily or otherwise;  
Willful violation of any provision of the Company’s code of conduct;  
Willful violation of any of the covenants contained in Article 4 of the Senior Leadership Severance Plan, if applicable to the  
Participant;  
(g)  
(h)  
Act of dishonesty resulting in, or intended to result in, personal gain at the expense of the Company;  
Engaging in any act that is intended to harm, or may be reasonably expected to harm, the reputation, business prospects, or  
operations of the Company; or  
(i)  
Engaging in any act that justifies termination of employment with immediate effect under the local laws applicable to the  
Participant’s employment relationship.  
For purposes of this definition, no act or omission by the Participant shall be considered “willful” unless it is done or omitted in bad faith or without  
reasonable belief that the Participant’s action or omission was in the best interests of the Company. Any act or failure to act based upon:  
authority given pursuant to a resolution duly adopted by the Board; or (ii) advice of counsel for the Company, shall be conclusively presumed to be done or  
omitted to be done by the Participant in good faith and in the best interests of the Company.  
For purposes of this Award, there shall be no termination for Cause pursuant to subsections  
(a) through (h) above, unless a written notice, containing a detailed description of the grounds constituting Cause hereunder, is delivered to the Participant  
stating the basis for the termination. Upon receipt of such notice, the Participant shall be given thirty (30) days to fully cure (if such violation, neglect, or conduct  
is capable of cure) the violation, neglect, or conduct that is the basis of such claim.  
5.  
Rights as Shareholder; Dividend Equivalents.  
5.1  
Rights. The Participant shall not have any rights of a shareholder with respect to the Common Shares underlying the RSUs unless and until  
the RSUs vest and are settled by the issuance of such Common Shares.  
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5.2  
Dividend Equivalents. From and after the Date of Grant and until such time as either the RSUs are paid or forfeited in accordance with the  
terms of this Agreement, the Company shall pay to the Participant, in the calendar year in which a dividend is paid on Common Shares, an amount of cash equal to  
the pershare amount of the dividend paid times the number of unvested RSUs then held by the Participant; provided, however, that in the event the dividend is  
declared in the calendar year preceding the calendar year in which it is scheduled to be paid, the Participant shall be paid such amount of cash no later than March  
15 of the calendar year following the year in which such dividend was declared.  
6.  
Settlement of RSUs. Subject to Section 11 hereof, promptly following each vesting date, and in any event no later than sixty (60) days following  
each vesting date, the Company shall (a) issue and deliver to the Participant the number of Common Shares equal to the number of vested RSUs; and (b) enter the  
Participant’s name on the books of the Company as the shareholder of record with respect to the Common Shares delivered to the Participant.  
7.  
Change in Control.  
7.1 Acceleration of Vesting. Notwithstanding any provision of this Agreement to the contrary, if a Change in Control occurs after the Date of  
Grant and before the end of the Restricted Period and the Participant’s continuous service with the Company or a Subsidiary is terminated by the Company other  
than for Cause (as defined in Section 7.3) (except for death or Disability) or by the Participant for Good Reason (as defined in Section 7.4), in either case, prior to  
the end of the Restricted Period, then any unvested RSUs granted hereby shall vest immediately upon such termination.  
7.2  
Business Combination. Notwithstanding anything in this Section 7 to the contrary, in connection with a Business Combination (as defined in  
the Plan) the result of which is that the Company’s Common Shares and voting stock exchanged for or becomes exchangeable for securities of another entity, cash  
or a combination thereof, if the entity resulting from such Business Combination does not assume the RSUs evidenced hereby and the Company’s obligations  
hereunder, or replace the RSUs evidenced hereby with a substantially equivalent security of the entity resulting from such Business Combination, then the RSUs  
evidenced hereby shall vest in full as of the day immediately prior to the date of such Business Combination.  
7.3  
Definition of “Cause.” For purposes of Section 7.1 of this Agreement, “Cause” means that the Participant has committed:  
(a) an intentional act of fraud, embezzlement or theft in connection with his or her duties or in the course of his or her employment with  
the Company or any Subsidiary;  
(b)  
(c)  
(d)  
intentional wrongful damage to property of the Company or any Subsidiary;  
intentional wrongful disclosure of secret processes or confidential information of the Company or any Subsidiary; or  
intentional wrongful engagement in any competitive activity which would constitute a material breach of the duty of loyalty  
(“Competitive Activity”); and any such act shall have been materially harmful to the Company and its Subsidiaries taken as a whole. No act, or failure to act, on  
the part of the Participant shall be deemed “intentional” if it was due primarily to an error in judgment or negligence, but shall be deemed “intentional” only if  
done, or omitted to be done, by the Participant not in good faith and without reasonable belief that his or her action or omission was in or not opposed to the best  
interest of the Company and its Subsidiaries.  
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7.4  
Definition of “Good Reason.” For purposes of Section 7.1 of this agreement, “Good Reason” means:  
(a) failure to elect, reelect or otherwise maintain the Participant in the offices or positions in the Company or any Subsidiary which the  
Participant held immediately prior to a Change in Control, or the removal of the Participant as a director of the Company (or any successor thereto) if the  
Participant shall have been a director of the Company immediately prior to the Change in Control;  
(b)  
a material reduction in the nature or scope of the responsibilities or duties attached to the position or positions with the Company and  
its Subsidiaries which the Participant held immediately prior to the Change in Control, a material reduction in the aggregate of the Participant’s base pay and  
incentive pay opportunity received from the Company, or the termination of the Participant’s rights to any material employee benefits to which he or she was  
entitled immediately prior to the Change in Control or a material reduction in scope or value thereof without the prior written consent of the Participant;  
(c)  
the liquidation, dissolution, merger, consolidation or reorganization of the Company or transfer of all or a significant portion of its  
business and/or assets, unless the successor or successors (by liquidation, merger, consolidation, reorganization or otherwise) to which all or a significant portion  
of its business and/or assets have been transferred (directly or by operation of law) shall have assumed all duties and obligations of the Company under this  
Agreement; or  
(d)  
the Company shall relocate its principal executive offices, or the Company or any Subsidiary shall require the Participant to have  
his or her principal location of work changed, to any location which is in excess of 50 miles from the location thereof immediately prior to the Change in Control  
or the Company or any Subsidiary shall require the Participant to travel away from his or her office in the course of discharging his or her responsibilities or  
duties hereunder significantly more (in terms of either consecutive days or aggregate days in any calendar year) than was required of him or her prior to the  
Change in Control without, in either case, the Participant’s prior written consent.  
The Participant is not entitled to assert that his or her termination is for Good Reason unless the Participant gives the Company written notice of the  
event or events that are the basis for such claim within ninety (90) days after the event or events occur, describing such claim in reasonably sufficient detail to  
allow the Company to address the event or events and a period of not less than thirty (30) days after to cure the alleged condition.  
8.  
Adjustments. The RSUs and the Common Shares subject to the RSUs may be adjusted or terminated in any manner as contemplated by Article XI  
of the Plan.  
9.  
Withholding. The Participant shall be required to pay to the Company, and the Company shall have the right to deduct from any compensation paid  
to the Participant pursuant to the Plan, the amount of any required withholding taxes in respect of the RSUs and to take all such other action as the Committee  
deems necessary to satisfy all obligations for the payment of such withholding taxes. The Committee may permit the Participant to satisfy any federal, state or  
local tax withholding obligation by any of the following means, or by a combination of such means:  
(a)  
(b)  
tendering a cash payment;  
subject to Article XII of the Plan, authorizing the Company to withhold Common Shares from the Common Shares otherwise  
issuable or deliverable to the Participant as a result of the vesting of the RSUs; or  
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(c)  
delivering to the Company previously owned and unencumbered Common Shares.  
10. Transferability. Neither the RSUs granted hereby nor any interest therein or in the Common Shares related thereto shall be transferable prior to  
payment other than by the laws of descent and distribution.  
11. Compliance with Section 409A of the Code. The Award of RSUs covered by this Agreement is intended to be excepted from coverage under, or  
compliant with, the provisions of Section 409A of the Code and the regulations and other guidance promulgated thereunder (“Section 409A”). Notwithstanding  
the foregoing or any other provision of this Agreement or the Plan to the contrary, if all or any portion of the Award of RSUs is subject to the provisions of  
Section 409A (and not exempted therefrom), the provisions of this Agreement and the Plan shall be administered, interpreted and construed in a manner necessary  
to comply with Section 409A (or disregarded to the extent such provision cannot be so administered, interpreted or construed). If any payments or benefits  
hereunder may be deemed to constitute nonconforming deferred compensation subject to taxation under the provisions of Section 409A, the Participant agrees  
that the Company may, without the consent of the Participant, modify the Agreement to the extent and in the manner the Company deems necessary or advisable  
or take such other action or actions, including an amendment or action with retroactive effect, that the Company deems appropriate in order either to preclude any  
such payment or benefit from being deemed “deferred compensation” within the meaning of Section 409A or to provide such payments or benefits in a manner  
that complies with the provisions of Section 409A such that they will not be subject to the imposition of taxes and/or interest thereunder. If, at the time of the  
Participant’s separation from service (within the meaning of Section 409A), (A) the Participant shall be a “specified employee” (within the meaning of Section  
409A and using the identification methodology selected by the Company from time-to-time) and (B) the Company shall make a good faith determination that an  
amount payable hereunder constitutes deferred compensation (within the meaning of Section 409A) the settlement of which is required to be delayed pursuant to  
the six (6) month delay rule set forth in Section 409A in order to avoid taxes or penalties under Section 409A, then the Company shall not settle such amount on  
the otherwise scheduled settlement date but shall instead settle it, without interest, on the first business day of the month after such six (6) month period.  
Notwithstanding the foregoing, the Company makes no representations and/or warranties with respect to compliance with Section 409A, and the Participant  
recognizes and acknowledges that Section 409A could potentially impose upon the Participant certain taxes and/or interest charges for which the Participant is  
and shall remain solely responsible.  
12. Compliance with Law. The issuance and transfer of shares of Common Stock shall be subject to compliance by the Company and the Participant  
with all applicable requirements of federal and state securities laws and with all applicable requirements of any stock exchange on which the Company’s shares of  
Common Stock may be listed. No shares of Common Stock shall be issued or transferred unless and until any then applicable requirements of state and federal  
laws and regulatory agencies have been fully complied with to the satisfaction of the Company and its counsel.  
13. Successors and Assigns. The Company may assign any of its rights under this Agreement. This Agreement will be binding upon and inure to the  
benefit of the successors and assigns of the Company. Subject to the restrictions on transfer set forth herein, this Agreement will be binding upon the Participant  
and the Participant’s beneficiaries, executors, administrators and the person(s) to whom the RSUs may be transferred by will or the laws of descent or distribution.  
14. Severability. The invalidity or unenforceability of any provision of the Plan or this Agreement shall not affect the validity or enforceability of any  
other provision of the Plan or this Agreement, and each provision of the Plan and this Agreement shall be severable and enforceable to the extent permitted by  
law.  
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15. Amendment. The Committee has the right to amend, alter, suspend, discontinue or cancel the RSUs, prospectively or retroactively; provided, that,  
no such amendment shall adversely affect the Participant’s material rights under this Agreement without the Participant’s consent.  
16. Continuous Service. For purposes of this Agreement, the continuous service of the Participant with the Company or a Subsidiary shall not be  
deemed interrupted, and the Participant shall not be deemed to have ceased to be an associate of the Company or any Subsidiary, by reason of the transfer of his  
or her employment among the Company and its Subsidiaries. For the purposes of this Agreement, leaves of absence approved by the Chief Executive Officer of  
the Company for illness, military or governmental service, or other cause, shall be considered as employment.  
17. Participant’s Acknowledgment. In accepting the grant, the Participant (you) acknowledges that: (a) the Plan is established voluntarily by the  
Company, it is discretionary in nature and it may be modified, suspended or terminated by the Company at any time, as provided in the Plan and this Agreement;  
(b) the grant of the RSUs is voluntary and occasional and does not create any contractual or other right to receive future grants of RSUs, or benefits in lieu of  
RSUs, even if RSUs have been granted repeatedly in the past; (c) all decisions with respect to future grants, if any, will be at the sole discretion of the Company;  
(d) your participation in the Plan is voluntary; (e) the RSUs are not part of normal or expected compensation or salary for any purposes, including, but not limited  
to, calculating any severance, resignation, termination, redundancy, end of service payments, bonuses, long-service awards, pension or retirement benefits or  
similar payments and the RSU grant is an extraordinary item which is outside the scope of your employment contract, if any; (f) in the event that you are an  
employee of a Subsidiary of the Company, the grant will not be interpreted to form an employment contract or relationship with the Company; and furthermore,  
the grant will not be interpreted to form an employment contract with the Subsidiary that is your employer; (g) the future value of the underlying Common Shares  
is unknown and cannot be predicted with certainty; (h) no claim or entitlement to compensation or damages arises from forfeiture or termination of the RSUs or  
diminution in value of the RSUs or the Common Shares and you irrevocably release the Company, its affiliates and its Subsidiaries from any such claim that may  
arise; and (i) notwithstanding any terms or conditions of the Plan to the contrary, in the event of involuntary termination of your employment, your right to  
receive RSUs and vest in RSUs under the Plan, if any, will terminate effective as of the date that you are no longer actively employed and will not be extended by  
any notice period mandated under local law (e.g., active employment would not include a period of “garden leave” or similar period pursuant to local law);  
furthermore, in the event of involuntary termination of employment, your right to vest in the RSUs after termination of employment, if any, will be measured by  
the date of termination of your active employment and will not be extended by any notice period mandated under local law.  
18. Data Privacy. The Participant (you) hereby explicitly and unambiguously consents to the collection, use and transfer, in electronic or other form, of  
your personal data as described in this document by and among, as applicable, the Company, its affiliates and its Subsidiaries (“the Company Group”) for the  
exclusive purpose of implementing, administering and managing your participation in the Plan.  
You understand that the Company Group holds certain personal information about you, including, but not limited to, your name, home address and  
telephone number, date of birth, social insurance number or other identification number, salary, nationality, job title, any Common Shares or directorships held in  
the Company, details of all RSUs or any other entitlement to Common Shares awarded, canceled, exercised, vested, unvested or outstanding in your favor, for the  
purpose of implementing, administering and managing the Plan (“Data”). You understand that Data may be transferred to any third parties assisting in the  
implementation, administration and management of the Plan, that these recipients may be located in your country or elsewhere, and that the recipient’s country  
may have different data privacy laws and protections than your country. You understand that you may request a list with the names and addresses of any  
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potential recipients of the Data by contacting your local human resources representative. You authorize the recipients to receive, possess, use, retain and transfer  
the Data, in electronic or other form, for the purposes of implementing, administering and managing your participation in the Plan, including any requisite transfer  
of such Data as may be required to a broker or other third party with whom you may elect to deposit any Common Shares acquired. You understand that Data will  
be held only as long as is necessary to implement, administer and manage your participation in the Plan. You understand that you may, at any time, view Data,  
request additional information about the storage and processing of Data, require any necessary amendments to Data or refuse or withdraw the consents herein, in  
any case without cost, by contacting in writing your local human resources representative. You understand, however, that refusing or withdrawing your consent  
may affect your ability to participate in the Plan. For more information on the consequences of your refusal to consent or withdrawal of consent, you understand  
that you may contact your local human resources representative.  
19. Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original but all of which together will constitute  
one and the same instrument.  
Counterpart signature pages to this Agreement transmitted by facsimile transmission, by electronic mail in portable document format (.pdf), or by any other  
electronic means intended to preserve the original graphic and pictorial appearance of a document, will have the same effect as physical delivery of the paper  
document bearing an original signature.  
20. Acceptance. The Participant hereby acknowledges receipt of a copy of the Plan and this Agreement. The Participant has read and understands the  
terms and provisions thereof, and accepts the RSUs subject to all of the terms and conditions of the Plan and this Agreement. The Participant acknowledges that  
there may be adverse tax consequences upon the vesting or settlement of the RSUs or disposition of the underlying shares and that the Participant has been  
advised to consult a tax advisor prior to such vesting, settlement or disposition. This Agreement is subject to the terms and conditions of the Plan.  
21. Governing Law. The validity, construction, interpretation, and enforceability of this Agreement shall be determined and governed by the laws of the  
State of Ohio, USA without giving effect to the principles of conflicts of law. For the purpose of litigating any dispute that arises under this Agreement, the  
parties hereby consent to exclusive jurisdiction and agree that such litigation shall be conducted in the federal or state courts of the State of Ohio, USA.  
The parties have executed this Agreement on the terms and conditions set forth herein as of the Date of Grant.  
Participant  
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EXHIBIT 21.1  
LIST OF SIGNIFICANT SUBSIDIARIES  
The following are the subsidiaries of the Registrant included in the Registrant’s consolidated financial statements at December 31, 2021. Other subsidiaries are not listed because such subsidiaries  
are inactive. Subsidiaries are listed alphabetically under either the domestic or international categories.  
Percent of voting securities owned by  
Domestic  
Jurisdiction under which organized  
Registrant  
Aevi Americas Incorporated  
Diebold Global Finance Corporation  
Diebold Holding Company, LLC  
Diebold Latin America Holding Company, LLC  
Diebold Mexico Holding Company, LLC  
Diebold Nixdorf Technology Finance, LLC  
Diebold Self-Service Systems  
Diebold Software Solutions, Inc.  
Diebold SST Holding Company, LLC  
VDM Holding Company, Inc.  
Georgia  
Delaware  
Delaware  
Delaware  
Delaware  
Delaware  
New York  
Delaware  
Delaware  
Delaware  
82.7%(27)  
100%  
100%  
100%  
100%(1)  
100%  
100%(2)  
100%  
100%  
100%  
Percent of voting securities owned by  
Registrant  
International  
Jurisdiction under which organized  
Aevi CZ s.r.o  
Aevi International GmbH  
Aevi UK Ltd.  
Aisino Wincor Engineering Pte. Ltd.  
Aisino Wincor Manufacturing (Shanghai) Co. Ltd.  
Aisino-Wincor Retail & Banking Systems (Shanghai) Co. Ltd.  
Bitelco Diebold Chile Limitada  
CI Tech Sensors AG  
C.R. Panama, Inc.  
Cable Print B.V.B.A.  
D&G ATMS y Seguridad de Costa Rica Ltda.  
D&G Centroamerica, S. de R.L.  
D&G Centroamerica y GBM de Nicaragua y Compañia Ltda.  
D&G Dominicana S.A.  
D&G Honduras S. de R.L.  
D&G Panama S. de R.L.  
DB &DG ATMs Seguridad de Guatemala, Limitada  
DB & GB de El Salvador Limitada  
DCHC, S.A.  
Czech Republic  
Germany  
United Kingdom  
Singapore  
China  
China  
Chile  
Switzerland  
Panama  
Belgium  
Costa Rica  
Panama  
Nicaragua  
Dominican Republic  
Honduras  
Panama  
Guatemala  
El Salvador  
Panama  
South Africa  
South Africa  
Argentina  
Brazil  
Brazil  
Canada  
Ecuador  
Germany  
China  
The Netherlands  
Sweden  
Switzerland  
Denmark  
Norway  
82.7%(27)  
82.7%(26)  
82.7%(27)  
43.56%(46)  
43.56%(46)  
43.56%(44)  
100%(20)  
100%(4)  
100%(10)  
100%(37)  
51%(33)  
51%(29)  
51%(30)  
51%(32)  
51%(31)  
51%(34)  
51%(30)  
51%(30)  
100%(10)  
100%(17)  
100%(14)  
100%(10)  
100%(28)  
100%(22)  
100%  
Diebold Africa (Pty) Ltd.  
Diebold Africa Investment Holdings (Pty) Ltd.  
Diebold Argentina, S.A.  
Diebold Brasil LTDA  
Diebold Brasil Servicos de Tecnologia e Participacoes Ltda  
Diebold Canada Holding Company Inc.  
Diebold Ecuador SA  
Diebold Finance Germany GmbH  
Diebold Financial Equipment Company, Ltd.  
Diebold Netherlands B.V.  
Diebold Nixdorf AB  
Diebold Nixdorf AG  
Diebold Nixdorf A/S  
Diebold Nixdorf AS  
100%(18)  
100%(3)  
48.1%(24)  
100(5)%  
100%(4)  
100%(5)  
100%(4)  
100%(4)  
100%(1)  
Diebold Nixdorf Australia Pty. Ltd.  
Australia  
 
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Diebold Nixdorf Banking Services Ltd.  
Diebold Nixdorf BPO Sp. z.o.o.  
Diebold Nixdorf Business Administration Center GmbH  
Diebold Nixdorf B.V.  
Diebold Nixdorf BVBA  
Diebold Nixdorf C.A.  
United Kingdom  
Poland  
Germany  
Netherlands  
Belgium  
Venezuela  
Canada  
Columbia  
Mexico  
Germany  
Netherlands  
Algeria  
Malta  
Malta  
Germany  
Netherlands  
Germany  
Netherlands  
Austria  
Germany  
Germany  
Hong Kong  
India  
Greece  
China  
Ireland  
Hungary  
Nigeria  
100%(35)  
100%(4)  
100%(4)  
100%(4)  
100%(16)  
100%(4)  
100%(1)  
100%(13)  
100%(43)  
100%(4)  
100%  
100%(4)  
100%(4)  
100%(39)  
100%(4)  
100%  
Diebold Nixdorf Canada Limited  
Diebold Nixdorf Colombia, S.A.S.  
Diebold Nixdorf de Mexico S.A. de C.V.  
Diebold Nixdorf Deutschland GmbH  
Diebold Nixdorf Dutch Holding B.V.  
Diebold Nixdorf EURL  
Diebold Nixdorf Finance Malta Holdling Ltd.  
Diebold Nixdorf Finance Malta Ltd.  
Diebold Nixdorf Fuel and Convenience Solutions GmbH  
Diebold Nixdorf Global Holdings BV  
Diebold Nixdorf Global Logistics GmbH  
Diebold Nixdorf Global Solutions B.V.  
Diebold Nixdorf GmbH  
Diebold Nixdorf Grundstücksverwaltungllmenau GmbH & Co. KG  
Diebold Nixdorf Holding Germany GmbH  
Diebold Nixdorf (Hong Kong) Ltd.  
Diebold Nixdorf India Private Limited  
Diebold Nixdorf Information Systems S.A.  
Diebold Nixdorf Information Systems (Shanghai) Co. Ltd.  
Diebold Nixdorf (Ireland) Ltd.  
100%(19)  
100%(40)  
100%(1)  
100%(42)  
100%  
100%(4)  
100%(8)  
100%(4)  
100%(4)  
100%(4)  
100%(4)  
100%(4)  
100%(3)  
100%(38)  
100%(4)  
100%(7)  
100%(4)  
100%(4)  
100%(47)  
100%  
100%(1)  
100%(42)  
100%(4)  
100%(36)  
100%(4)  
100%(4)  
100%(4)  
100%(4)  
100%(4)  
100%(4)  
100%(9)  
100%(4)  
74.9%(25)  
100%(4)  
100%(4)  
100%(41)  
100%(4)  
100%(4)  
100%(4)  
Diebold Nixdorf Kft.  
Diebold Nixdorf Limited  
Diebold Nixdorf LLC  
Diebold Nixdorf Manufacturing Pte. Ltd.  
Diebold Nixdorf Middle East FZ-LLC  
Diebold Nixdorf Myanmar Limited  
Diebold Nixdorf Operations GmbH  
Diebold Nixdorf Oy  
Russia  
Singapore  
United Arab Emirates  
Myanmar  
Germany  
Finland  
Peru  
Philippines  
Portugal  
Germany  
Germany  
Czech Republic  
Morocco  
France  
Diebold Nixdorf Peru S.r.l.  
Diebold Nixdorf Philippines, Inc.  
Diebold Nixdorf Portugal Unipessoal, Lda.  
Diebold Nixdorf Real Estate GmbH & Co. KG  
Diebold Nixdorf Retail Services GmbH  
Diebold Nixdorf Retail Solutions s.r.o.  
Diebold Nixdorf S.A.  
Diebold Nixdorf S.A.S.  
Diebold Nixdorf Sdn. Bhd.  
Malaysia  
Germany  
Singapore  
Spain  
Diebold Nixdorf Security GmbH  
Diebold Nixdorf Singapore Pte. Ltd.  
Diebold Nixdorf S.L.  
Diebold Nixdorf Software C.V.  
Diebold Nixdorf Software Partner B.V.  
Diebold Nixdorf South Africa (Pty) Ltd.  
Diebold Nixdorf Sp. z.o.o.  
Netherlands  
Netherlands  
South Africa  
Poland  
Diebold Nixdorf s.r.l.  
Italy  
Diebold Nixdorf Srl  
Diebold Nixdorf s.r.o.  
DIEBOLD NIXDORF s.r.o.  
Diebold Nixdorf Systems GmbH  
Romania  
Czech Republic  
Slovakia  
Germany  
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Diebold Nixdorf Taiwan Ltd.  
Taiwan  
UAE  
Germany  
Turkey  
Thailand  
United Kingdom  
Vietnam  
100%(4)  
49% (48)  
100%(4)  
100%(4)  
100%  
100%(4)  
100%  
100%  
Diebold Nixdorf Technologies LLC  
Diebold Nixdorf Technology GmbH  
Diebold Nixdorf Teknoloji A.S.  
Diebold Nixdorf (Thailand) Company Limited  
Diebold Nixdorf (UK) Limited  
Diebold Nixdorf Vietnam Company Limited  
Diebold Pacific, Limited  
Diebold Panama, Inc.  
Hong Kong  
Panama  
100%(10)  
100%(45)  
100%(14)  
100%(1)  
100%(10)  
48.1%(6)  
100%(4)  
100%(21)  
100%(10)  
100%(4)  
100%(1)  
100%(11)  
100%(23)  
100%(4)  
100%(12)  
100%(4)  
100%(3)  
100%(21)  
80%(15)  
Diebold Paraguay S.A.  
Paraguay  
Switzerland  
Switzerland  
Uruguay  
Diebold Self Service Solutions Limited Liability Company  
Diebold Switzerland Holding Company, LLC  
Diebold Uruguay S.A.  
Inspur Financial Information System Co., Ltd.  
IP Management GmbH  
IT Soluciones Integrales, C.A.  
J.J.F. Panama, Inc.  
LLC Diebold Nixdorf  
China  
Germany  
Venezuela  
Panama  
Ukraine  
Netherlands  
Brazil  
Moxx B.V.  
Procomp Amazonia Industria Eletronica S.A.  
Procomp Industria Eletronica LTDA  
Prosystems IT GmbH  
Pt. Diebold Nixdorf Indonesia  
Wincor Nixdorf Facility GmbH  
WINCOR NIXDORF International GmbH  
Wincor Nixdorf IT Support S.A. de C.V.  
Wincor Nixdorf Retail ME JLT  
Brazil  
Germany  
Indonesia  
Germany  
Germany  
Mexico  
United Arab Emirates  
(1)  
(2)  
100 percent of voting securities are owned by Diebold Nixdorf Global Holdings, BV, which is 100 percent owned by Registrant.  
70 percent of partnership interest is owned by Diebold Holding Company, LLC., which is 100 percent owned by Registrant, while the remaining 30 percent partnership interest is owned by Diebold SST  
Holding Company, LLC., which is 100 percent owned by Registrant.  
(3)  
(4)  
(5)  
(6)  
(7)  
100 percent of voting securities are owned by Diebold Nixdorf Holding Germany GmbH, which is 100 percent owned by Registrant.  
100 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership).  
100 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company (refer to 14 for ownership).  
48.1 percent of voting securities are owned by Diebold Switzerland Holding Company, LLC (refer to 1 for ownership).  
99.99 percent of voting securities are owned by VDM Holding Company, Inc., which is 100 percent owned by Registrant, while the remaining .01 percent of voting securities is owned by Diebold Pacific  
Limited, which is 100 percent owned by Registrant.  
(8)  
(9)  
62.42 percent of voting securities are owned by Registrant; 19.03 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company (refer to 14 for ownership); 6.82 percent  
of voting securities are owned by Diebold Switzerland Holding Company, LLC (refer to 1 for ownership); 11.72 percent of voting securities are owned by WINCOR NIXDORF International (refer to 3 for  
ownership); and the remaining .01 percent of voting securities is owned by Diebold Holding Company, LLC, which is 100 percent owned by Registrant.  
60 percent of voting securities are owned by Diebold Nixdorf Global Holdings, BV, which is 100 percent owned by Registrant; 39.96 percent of voting securities are owned by IP Management GmbH (refer to  
4 for ownership); and the remaining .4 percent of voting securities is owned by Diebold Nixdorf Software Partner B.V. (refer to 4 for ownership).  
(10) 100 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by Registrant.  
(11) 99.99 percent of voting securities are owned by Diebold Brasil LTDA (refer to 28 for ownership), while the remaining .01 percent is owned by Registrant.  
(12) 87.33 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership), while the remaining 12.52 percent is owned by Dibold Nixdorf Global Holdings, BV, which is  
100 percent owned by Registrant.  
(13) 21.44 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by Registrant; 16.78 percent of voting securities are owned by Diebold Panama,  
Inc. (refer to 10 for ownership); 16.78 percent of voting securities are owned by DCHC SA (refer to 10 for ownership); 13.5 percent of voting securities are owned by J.J.F. Panama, Inc. (refer to 10 for  
ownership); and the remaining 31.5 percent of voting securities are owned by C.R. Panama, Inc. (refer to 10 for ownership).  
(14) 100 percent of voting securities are owned by Diebold Switzerland Holding Company, LLC (refer to 1 for ownership).  
(15) 80 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership).  
(16) 90 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company (refer to 14 for ownership), while the remaining 10 percent of voting securities are owned by Diebold  
Nixdorf AG (refer to 5 for ownership).  
(17) 100 percent of voting securities are owned by Diebold Africa Investment Holdings Pty. Ltd. (refer to 14 for ownership).  
(18) 99.99 percent of voting securities are owned by Diebold Colombia SA (refer to 13 for ownership), while the remaining 0.01 percent is owned by Diebold Latin America Holding Company, LLC, which is  
100 percent owned by Registrant.  
(19) 100 percent of voting securities are owned by Diebold Nixdorf Logistics GmbH (refer to 4 for ownership).  
(20) 99.88 percent of voting securities are owned by Registrant, while the remaining .12 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by  
Registrant.  
(21) 100 percent of voting securities are owned by Wincor Nixdorf C.A. (refer to 4 for ownership).  
(22) 99.99 percent of voting securities are owned by Diebold Canada Holding Company Inc., which is 100 percent owned by Registrant, while the remaining .01 percent is owned by Procomp Amazonia Industria  
Eletronica S.A. (refer to 11 for ownership).  
(23) 99.99 percent of voting securities are owned by Diebold Brasil Servicos de Tecnologia e Participacoes Limitada (refer to 22 for ownership), while the remaining .01 percent is owned by Registrant.  
(24) 100 percent of voting securities are owned by Inspur Financial Information Technology Co., Ltd. (refer to 6 for ownership).  
(25) 74.9 percent of voting securities are owned by Diebold Africa Investment Holdings Pty. Ltd. (refer to 14 for ownership).  
(26) 82.7 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership).  
(27) 100 percent of voting securities are owned by Aevi International GmbH (refer to 26 for ownership).  
(28) 99.99 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by Registrant, while the remaining .01 percent is owned by Registrant.  
(29) 51 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by Registrant.  
(30) 99 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 29 for ownership).  
(31) 99.97 percent of voting securities are owned by D&G Centroamerica, S. de R.L. (refer to 29 for ownership), while the remaining .03 percent of voting securities is owned by D&G ATMs y Seguridad de Costa  
Rica Ltda. (refer to 33 for ownership).  
(32) 99.85 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 29 for ownership).  
(33) 100 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 29 for ownership).  
(34) 99.99 percent of voting securities are owned by D&G Centroamerica, S. de R.L. (refer to 29 for ownership).  
(35) 100 percent of voting securities are owned by Diebold Nixdorf (UK) Limited (refer to 4 for ownership).  
(36) 100 percent of voting securities are owned by IP Management GmbH (refer to 4 for ownership).  
(37) 99.99 percent of voting securities are owned by Registrant, while the remaining .01 percent is owned by Diebold Holding Company, LLC., which is 100 percent owned by Registrant.  
(38) 100 percent of voting securities are owned by Diebold Nixdorf Pte. Ltd (refer to 4 for ownership).  
(39) 100 percent of voting securities are owned by Diebold Nixdorf Finance Malta Holding Ltd. (refer to 4 for ownership).  
(40) 100 percent of voting securities are owned by Diebold Nixdorf Software C.V. (refer to 9 for ownership).  
(41) 99.99 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company (refer to 14 for ownership), while the remaining .01 percent is owned by Diebold Switzerland Holding  
Company, LLC (refer to 1 for ownership).  
(42) 100 percent of voting securities are equally owned by Wincor Nixdorf Facility GmbH (refer to 4 for ownership) and Diebold Nixdorf Security GmbH (refer to 4 for ownership).  
(43) 93.43 percent of voting securities are owned by Diebold Mexico Holding Company, LLC (refer to 1 for ownership); 6.56 percent of voting securities are owned by WINCOR NIXDORF International (refer to 47  
for ownership); <.001 percent of voting securities is owned by Wincor Nixdorf C.A. (refer to 51 for ownership); while the remaining <.001 percent is owned by Registrant.  
(44) 43.56 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership).  
(45) 99 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by Registrant, while the remaining 1 percent is owned by Registrant.  
(46) 100 percent of voting securities are owned by Aisino-Wincor Retail & Banking Syst. (Shanghai) Co. Ltd. (refer to 44 for ownership).  
(47) 99.86 percent of voting securities are owned by Registrant, while the remaining .14 percent of voting securities is owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned by  
Registrant.  
(48) 49 percent of voting securities are owned by WINCOR NIXDORF International GmbH (refer to 3 for ownership).  
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Exhibit 22.1  
LIST OF SUBSIDIARY GUARANTORS  
The following subsidiaries of Diebold Nixdorf, Incorporated (the “Parent Company”) were, as of December 31, 2021, guarantors of the Company’s 8.5% senior notes due April 2024:  
NAME OF SUBSIDIARY  
PLACE OF INCORPORATION OR ORGANIZATION  
Diebold Global Finance Corporation  
Diebold Holding Company, LLC  
Diebold Self-Service Systems  
Diebold SST Holding Company, LLC  
Griffin Technology Incorporated  
Delaware  
Delaware  
Delaware  
Delaware  
New York  
 
Exhibit 23.1  
Consent of Independent Registered Public Accounting Firm  
We consent to the incorporation by reference in the registration statement(s) (Nos. 33-32960, 33-39988, 33-55452, 33-54677, 33-54675, 333-31993, 333-32187, 333-60578, 333-162036, 333-  
162037, 333-162049, 333-190626, 333-193713, 333-199738, 333-217476, 333-223125, 333-224618, 333 231133, 333-238167, and 333-256039) on Form S-8 and (Nos. 333-213780 and 333-  
208186) on Form S-4 of our reports dated March 11, 2022, with respect to the consolidated financial statements of Diebold Nixdorf, Incorporated and the effectiveness of internal control over financial  
reporting.  
/s/ KPMG LLP  
Cleveland, Ohio  
March 11, 2022  
 
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EXHIBIT 24.1  
POWER OF ATTORNEY  
KNOW ALL MEN BY THESE PRESENTS, That the undersigned directors of Diebold Nixdorf, Incorporated, a corporation organized and existing under the laws of the State of Ohio, do for  
themselves and not for another, constitute and appoint Jonathan B. Leiken, or any one of them, a true and lawful attorney-in-fact in their names, place and stead, to sign their names to the report on  
Form 10-K for the year ended December 31, 2021, or to any and all amendments to such reports, and to cause the same to be filed with the Securities and Exchange Commission; it being intended  
to give and grant unto said attorneys-in-fact and each of them full power and authority to do and perform any act and thing necessary and proper to be done in the premises as fully and to all intents  
and purposes as the undersigned by themselves could do if personally present. The undersigned directors ratify and confirm all that said attorneys-in-fact or either of them shall lawfully do or cause to  
be done by virtue hereof.  
The undersigned have hereunto set their hands as of the date set opposite their signature.  
Signature  
Date  
/s/ Arthur F. Anton  
March 11, 2022  
Arthur F. Anton  
/s/ Bruce Besanko  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
March 11, 2022  
Bruce Besanko  
/s/ Reynolds C. Bish  
Reynolds C. Bish  
/s/ William A. Borden  
William A. Borden  
/s/ Ellen M. Costello  
Ellen M. Costello  
/s/ Phillip R. Cox  
Phillip R. Cox  
/s/ Alexander Dibelius  
Alexander Dibelius  
/s/ Matthew Goldfarb  
Matthew Goldfarb  
/s/ Gary G. Greenfield  
Gary G. Greenfield  
/s/ Kent M. Stahl  
March 11, 2022  
March 11, 2022  
Kent M. Stahl  
/s/ Lauren C. States  
Lauren C. States  
 
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EXHIBIT 31.1  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CERTIFICATION OF THE PRINCIPAL EXECUTIVE OFFICER  
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  
I, Gerrard B. Schmid, certify that:  
1) I have reviewed this annual report on Form 10-K of Diebold Nixdorf, Incorporated;  
2)  
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the  
circumstances under which such statements were made, not misleading with respect to the period covered by this report;  
3) Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and  
cash flows of the registrant as of, and for, the periods presented in this report;  
4) The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e))  
and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  
a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating  
to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;  
b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance  
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  
c) evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and  
procedures, as of the end of the period covered by this report based on such evaluation; and  
d) disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal  
quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and  
5) The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee  
of registrant’s board of directors (or persons performing the equivalent functions):  
a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s  
ability to record, process, summarize and report financial information; and  
b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.  
Date: March 11, 2022  
By: /s/ Gerrard B. Schmid  
Gerrard B. Schmid  
President and Chief Executive Officer  
(Principal Executive Officer)  
 
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EXHIBIT 31.2  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CERTIFICATION OF THE PRINCIPAL FINANCIAL OFFICER  
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  
I, Jeffrey Rutherford, certify that:  
1) I have reviewed this annual report on Form 10-K of Diebold Nixdorf, Incorporated;  
2)  
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the  
circumstances under which such statements were made, not misleading with respect to the period covered by this report;  
3) Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and  
cash flows of the registrant as of, and for, the periods presented in this report;  
4) The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e))  
and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  
a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating  
to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;  
b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance  
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  
c) evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and  
procedures, as of the end of the period covered by this report based on such evaluation; and  
d) disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal  
quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and  
5) The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee  
of registrant’s board of directors (or persons performing the equivalent functions):  
a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s  
ability to record, process, summarize and report financial information; and  
b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.  
Date:  
March 11, 2022  
/s/ Jeffrey Rutherford  
Jeffrey Rutherford  
Executive Vice President and Chief Financial Officer (Principal Financial Officer)  
 
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EXHIBIT 32.1  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CERTIFICATION OF THE PRINCIPAL EXECUTIVE OFFICER PURSUANT TO SECTION 906 OF THE  
SARBANES-OXLEY ACT OF 2002, 18 U.S.C. SECTION 1350  
In connection with the Annual Report on Form 10-K of Diebold Nixdorf, Incorporated and subsidiaries (the Company) for the year ended December 31, 2021 as filed with the Securities and Exchange  
Commission on the date hereof (the Report), I, Gerrard B. Schmid, President and Chief Executive of the Company, certify, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C.  
Section 1350, that, to my knowledge:  
1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and  
2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of the dates and for the periods expressed in  
the Report.  
/s/ Gerrard B. Schmid  
Gerrard B. Schmid  
President and Chief Executive Officer  
(Principal Executive Officer)  
March 11, 2022  
 
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EXHIBIT 32.2  
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES  
CERTIFICATION OF THE PRINCIPAL FINANCIAL OFFICER PURSUANT TO SECTION 906 OF THE  
SARBANES-OXLEY ACT OF 2002, 18 U.S.C. SECTION 1350  
In connection with the Annual Report on Form 10-K of Diebold Nixdorf, Incorporated and subsidiaries (the Company) for the year ended December 31, 2021 as filed with the Securities and Exchange  
Commission on the date hereof (the Report), I, Jeffrey Rutherford, Executive Vice President and Chief Financial Officer of the Company, certify, pursuant to Section 906 of the Sarbanes-Oxley Act of  
2002, 18 U.S.C. Section 1350, that, to my knowledge:  
1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and  
2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of the dates and for the periods expressed in  
the Report.  
/s/ Jeffrey Rutherford  
Jeffrey Rutherford  
Executive Vice President and Chief Financial Officer  
(Principal Financial Officer)  
March 11, 2022